You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: articles/marketplace/price-changes.md
+12-6Lines changed: 12 additions & 6 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -97,6 +97,8 @@ To update the monthly or yearly price of a SaaS or Azure app offer:
97
97
3. Import the spreadsheet using **Import pricing data**.
98
98
7. To change prices across all markets, edit the desired **billing term price** box.
99
99
100
+
1.
101
+
1.
100
102
1.> [!NOTE]
101
103
> If the plan is available in multiple markets, the new price for each market is calculated according to current exchange rates.
102
104
@@ -130,6 +132,8 @@ To update the per user monthly or yearly fee of a SaaS offer:
130
132
3. Import the spreadsheet using **Import pricing data**.
131
133
7. To change prices across all markets, edit the desired **billing term price** box.
132
134
135
+
1.
136
+
1.
133
137
1.> [!NOTE]
134
138
> If the plan is available in multiple markets, the new price for each market is calculated according to current exchange rates.
135
139
@@ -166,6 +170,8 @@ To update the price per unit of a meter dimension of a SaaS or Azure app offer:
166
170
1. Locate the dimension to update.
167
171
1. Edit the **Price per unit in USD** box.
168
172
173
+
1.
174
+
1.
169
175
1.> [!NOTE]
170
176
> If the plan is available in multiple markets, the new price for each market is calculated according to current exchange rates.
171
177
@@ -206,6 +212,8 @@ To update the price per core or per core size of a VM offer.
206
212
207
213
7. To change prices across all markets:
208
214
215
+
1.
216
+
1.
209
217
1.> [!NOTE]
210
218
> If the plan is available in multiple markets, the new price for each market is calculated according to current exchange rates.
211
219
@@ -227,13 +235,11 @@ Customers are billed the new price for consumption of the resource that happens
227
235
228
236
## Canceling or modifying a price change
229
237
230
-
To modify an already scheduled price change, request the cancellation by submitting a [support request](https://partner.microsoft.com/support/?stage=1) that includes the Plan ID, price, and the market (if the change was market-specific).
231
-
232
-
If the price change was an increase, we will email customers a second time to inform them the price increase has been canceled.
233
-
234
-
After the price change is canceled, follow the steps in the appropriate part of this document to schedule a new price change with the needed modifications.
235
-
238
+
If the price change was configured within the last 2 days, it can be cancelled using the cancel button next to the price change expected on date and then publishing the changes. For a price change configured more than 2 days ago that has not yet taken affect, [submit a support request](https://partner.microsoft.com/en-US/support/?stage=1), that includes the Plan ID, price, and the market (if the change was market specific) in the request.
239
+
If the price change was an increase and the cancelation was after the 2-day period, we will email the customers a second time to inform them of the cancelation.
240
+
After the price change is canceled, follow the steps in the appropriate part of this article to schedule a new price change with the needed modifications.
236
241
## Next steps
237
242
238
243
- Sign in to [Partner Center](https://go.microsoft.com/fwlink/?linkid=2166002).
0 commit comments