Skip to content

Commit 8a36f8e

Browse files
Addressed Acrolinx suggestion
1 parent 4aec325 commit 8a36f8e

File tree

1 file changed

+2
-2
lines changed

1 file changed

+2
-2
lines changed

articles/backup/backup-azure-sap-hana-database-troubleshoot.md

Lines changed: 2 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -29,7 +29,7 @@ See the [prerequisites](tutorial-backup-sap-hana-db.md#prerequisites) and [What
2929

3030
| **Error message** | `Failed to connect to HANA system` |
3131
| ------------------ | ------------------------------------------------------------ |
32-
| **Possible causes** | <ul><li>Connection to HANA instance failed</li><li>System DB is offline</li><li>Tenant DB is offline</li><li>Backup user (AZUREWLBACKUPHANAUSER) doesn't have enough permissions/privileges.</li></ul> |
32+
| **Possible causes** | <ul><li>Connection to HANA instance failed</li><li>System database (DB) is offline</li><li>Tenant DB is offline</li><li>Backup user (AZUREWLBACKUPHANAUSER) doesn't have enough permissions/privileges.</li></ul> |
3333
| **Recommended action** | Check if the system is running. If one or more databases is running, ensure that the required permissions are set. To do so, download and run the [pre-registration script](https://aka.ms/scriptforpermsonhana) on the SAP HANA instance. |
3434

3535
### UserErrorHanaInstanceNameInvalid
@@ -43,7 +43,7 @@ See the [prerequisites](tutorial-backup-sap-hana-db.md#prerequisites) and [What
4343

4444
| **Error message** | `Backup log chain is broken` |
4545
| ------------------ | ------------------------------------------------------------ |
46-
| **Possible causes** | HANA LSN Log chain break can be triggered for various reasons, including:<ul><li>Azure Storage call failure to commit backup.</li><li>The Tenant DB is offline.</li><li>Extension upgrade has terminated an in-progress Backup job.</li><li>Unable to connect to Azure Storage during backup.</li><li>SAP HANA has rolled back a transaction in the backup process.</li><li>A backup is complete, but catalog isn't yet updated with success in HANA system.</li><li>Backup failed from Azure Backup perspective, but success from the perspective of HANA — the log backup/catalog destination might have been updated from Backint-to-file system, or the Backint executable might have been changed.</li></ul> |
46+
| **Possible causes** | HANA LSN Log chain break can be triggered for various reasons, including:<ul><li>Azure Storage call failure to commit backup.</li><li>The Tenant DB is offline.</li><li>Extension upgrade is terminated an in-progress Backup job.</li><li>Unable to connect to Azure Storage during backup.</li><li>SAP HANA has rolled back a transaction in the backup process.</li><li>A backup is complete, but catalog isn't yet updated with success in HANA system.</li><li>Backup failed from Azure Backup perspective, but success from the perspective of HANA — the log backup/catalog destination might have been updated from Backint-to-file system, or the Backint executable might have been changed.</li></ul> |
4747
| **Recommended action** | To resolve this issue, Azure Backup triggers an auto-heal Full backup. While this auto-heal backup is in progress, all log backups are triggered by HANA fail with **OperationCancelledBecauseConflictingAutohealOperationRunningUserError**. Once the auto-heal Full backup is complete, logs and all other backups start working as expected.<br>If you don't see an auto-heal full backup triggered or any successful backup (Full/Differential/ Incremental) in 24 hours, contact Microsoft support.</br> |
4848

4949
### UserErrorSDCtoMDCUpgradeDetected

0 commit comments

Comments
 (0)