Update resource-customer-stories.md

Author: laujan

articles/applied-ai-services/form-recognizer/resource-customer-stories.md

@@ -24,12 +24,12 @@ The following customers and partners have adopted Form Recognizer across a wide
 |**Blue Prism**| [**Blue Prism**](https://www.blueprism.com/) Decipher is an AI-powered document processing capability that's directly embedded into the company's connected-RPA platform. Decipher works with Form Recognizer to help organizations process forms faster and with less human effort. One of Blue Prism's customers has been testing the solution to automate invoice handling as part of its procurement process. | [Customer story](https://customers.microsoft.com/story/737482-blue-prism-partner-professional-services-azure) |
 |**Chevron**| [**Chevron**](https://www.chevron.com//) Canada Business Unit is now using Form Recognizer with UiPath's robotic process automation platform to automate the extraction of data and move it into back-end systems for analysis. Subject matter experts have more time to focus on higher-value activities and information flows more rapidly.  Accelerated operational control enables the company to analyze its business with greater speed, accuracy, and depth. | [Customer story](https://customers.microsoft.com/story/chevron-mining-oil-gas-azure-cognitive-services)|
 |**Cross Masters**|[**Cross Masters**](https://crossmasters.com/), uses cutting-edge AI technologies not only as a passion, but as an essential part of a work culture requiring continuous innovation. One of the latest success stories is automation of manual paperwork required to process thousands of invoices. Cross Masters used Form Recognizer to develop a unique, customized solution, to provide clients with market insights from a large set of collected invoices. Most impressive is the extraction quality and continuous introduction of new features, such as model composing and table labeling. | [Blog](https://techcommunity.microsoft.com/t5/azure-ai/form-recognizer-now-reads-more-languages-processes-ids-and/ba-p/2179428)|
-|**Element**| [**Element**](https://www.element.com/) is a global business that provides specialist testing, inspection, and certification services to a diverse range of businesses. Element is one of the fastest growing companies in the global testing, inspection and certification sector having over 6,500 engaged experts working in more than 200 facilities across the globe.  When the finance team for the Americas was forced to work from home during the COVID-19 pandemic, it needed to digitalize its paper processes fast. The creativity of the team and its use of Azure Form Recognizer delivered more than business as usual—it delivered significant efficiencies. The Element team used the tools in Microsoft Azure so the next phase could be expedited. Rather than coding from scratch, they saw the opportunity to use the Azure Form Recognizer. This integration quickly gave them the functionality they needed, together with the agility and security of Microsoft Azure. Microsoft Azure Logic Apps is used to automate the process of extracting the documents from email, storing them, and updating the system with the extracted data. Computer Vision, part of Azure Cognitive Services, partners with Azure Form Recognizer to extract the right data points from the invoice documents—whether they're a pdf or scanned images. | [Customer story](https://customers.microsoft.com/en-us/story/1414941527887021413-element)|
-|**Emaar Properties**| [**Emaar Properties**](https://www.emaar.com/en/), operates Dubai Mall, the world's most-visited retail and entertainment destination. Each year, the Dubai Mall draws more than 80 million visitors. To enrich the shopping experience, Emaar Properties offers a unique rewards program through a dedicated mobile app. Loyalty program points are earned via submitted receipts. Emaar Properties uses Microsoft Azure Form Recognizer to process submitted receipts and has achieved 92 percent reading accuracy.| [Customer story](https://customers.microsoft.com/en-us/story/1459754150957690925-emaar-retailers-azure-en-united-arab-emirates)|
-|**EY**| [**EY**](https://ey.com/) (Ernst & Young Global Limited) is a multinational professional services network that helps to create long-term value for clients and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries to help clients grow, transform, and operate. EY teams work across assurance, consulting, law, strategy, tax, and transactions to find solutions for complex issues facing our world today. The EY Technology team collaborated with Microsoft to build a platform that hastens invoice extraction and contract comparison processes. Azure Form Recognizer and Custom Vision partnered to enable EY teams to automate and improve the OCR and document handling processes for its consulting, tax, audit, and transactions services clients. | [Customer story](https://customers.microsoft.com/en-us/story/1404985164224935715-ey-professional-services-azure-form-recognizer)|
+|**Element**| [**Element**](https://www.element.com/) is a global business that provides specialist testing, inspection, and certification services to a diverse range of businesses. Element is one of the fastest growing companies in the global testing, inspection and certification sector having over 6,500 engaged experts working in more than 200 facilities across the globe.  When the finance team for the Americas was forced to work from home during the COVID-19 pandemic, it needed to digitalize its paper processes fast. The creativity of the team and its use of Azure Form Recognizer delivered more than business as usual—it delivered significant efficiencies. The Element team used the tools in Microsoft Azure so the next phase could be expedited. Rather than coding from scratch, they saw the opportunity to use the Azure Form Recognizer. This integration quickly gave them the functionality they needed, together with the agility and security of Microsoft Azure. Microsoft Azure Logic Apps is used to automate the process of extracting the documents from email, storing them, and updating the system with the extracted data. Computer Vision, part of Azure Cognitive Services, partners with Azure Form Recognizer to extract the right data points from the invoice documents—whether they're a pdf or scanned images. | [Customer story](https://customers.microsoft.com/story/1414941527887021413-element)|
+|**Emaar Properties**| [**Emaar Properties**](https://www.emaar.com/en/), operates Dubai Mall, the world's most-visited retail and entertainment destination. Each year, the Dubai Mall draws more than 80 million visitors. To enrich the shopping experience, Emaar Properties offers a unique rewards program through a dedicated mobile app. Loyalty program points are earned via submitted receipts. Emaar Properties uses Microsoft Azure Form Recognizer to process submitted receipts and has achieved 92 percent reading accuracy.| [Customer story](https://customers.microsoft.com/story/1459754150957690925-emaar-retailers-azure-en-united-arab-emirates)|
+|**EY**| [**EY**](https://ey.com/) (Ernst & Young Global Limited) is a multinational professional services network that helps to create long-term value for clients and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries to help clients grow, transform, and operate. EY teams work across assurance, consulting, law, strategy, tax, and transactions to find solutions for complex issues facing our world today. The EY Technology team collaborated with Microsoft to build a platform that hastens invoice extraction and contract comparison processes. Azure Form Recognizer and Custom Vision partnered to enable EY teams to automate and improve the OCR and document handling processes for its consulting, tax, audit, and transactions services clients. | [Customer story](https://customers.microsoft.com/story/1404985164224935715-ey-professional-services-azure-form-recognizer)|
 |**Financial Fabric**| [**Financial Fabric**](https://www.financialfabric.com//), a Microsoft Cloud Solution Provider, delivers data architecture, science, and analytics services to investment managers at hedge funds, family offices, and corporate treasuries. Its daily processes involve extracting and normalizing data from thousands of complex financial documents, such as bank statements and legal agreements. The company then provides custom analytics to help its clients make better investment decisions. Extracting this data previously took days or weeks. By using Form Recognizer, Financial Fabric has reduced the time it takes to go from extraction to analysis to just minutes. | [Customer story](https://customers.microsoft.com/story/financial-fabric-banking-capital-markets-azure)|
 |**GEP**| [**GEP**](https://www.gep.com/) has developed an invoice processing solution for a client using Form Recognizer. "At GEP, we're seeing AI and automation make a profound impact on procurement and the supply chain. By combining our AI solution with Microsoft Form Recognizer, we automated the processing of 4,000 invoices a day for a client... It saved them tens of thousands of hours of manual effort, while improving accuracy, controls and compliance on a global scale." Sarateudu Sethi, GEP's Vice President of Artificial Intelligence. | [Blog](https://techcommunity.microsoft.com/t5/azure-ai/form-recognizer-now-reads-more-languages-processes-ids-and/ba-p/2179428)|
-|**HCA Healthcare**| [**HCA Healthcare**](https://hcahealthcare.com/) is one of the nation's leading providers of healthcare with over 180 hospitals and 2,000 sites-of-care located throughout the United States and serving approximately 35 million patients each year. Currently, they're using Azure Form Recognizer to simplify and improve the patient onboarding experience and reducing administrative time spent entering repetitive data into the care center's system. | [Customer story](https://customers.microsoft.com/en-us/story/1404891793134114534-hca-healthcare-healthcare-provider-azure)|
+|**HCA Healthcare**| [**HCA Healthcare**](https://hcahealthcare.com/) is one of the nation's leading providers of healthcare with over 180 hospitals and 2,000 sites-of-care located throughout the United States and serving approximately 35 million patients each year. Currently, they're using Azure Form Recognizer to simplify and improve the patient onboarding experience and reducing administrative time spent entering repetitive data into the care center's system. | [Customer story](https://customers.microsoft.com/story/1404891793134114534-hca-healthcare-healthcare-provider-azure)|
 |**Icertis**| [**Icertis**](https://www.icertis.com/), is a Software as a Service (SaaS) provider headquartered in Bellevue, Washington. Icertis digitally transforms the contract management process with a cloud-based, AI-powered, contract lifecycle management solution. Azure Form Recognizer enables Icertis Contract Intelligence to take key-value pairs embedded in contracts and create structured data understood and operated upon by machine algorithms. Through these and other powerful Azure Cognitive and AI services, Icertis empowers customers in every industry to improve business in multiple ways: optimized manufacturing operations, added agility to retail strategies, reduced risk in IT services, and faster delivery of life-saving pharmaceutical products. | [Blog](https://cloudblogs.microsoft.com/industry-blog/en-in/unicorn/2022/01/12/how-icertis-built-a-contract-management-solution-using-azure-form-recognizer/)|
 |**Instabase**| [**Instabase**](https://instabase.com/) is a horizontal application platform that provides best-in-class machine learning processes to help retrieve, organize, identify, and understand complex masses of unorganized data. Instabase then brings this data into business workflows as organized information. The platform provides a repository of integrative applications to orchestrate and harness that information with the means to rapidly extend and enhance them as required. Instabase applications are fully containerized for widespread, infrastructure-agnostic deployment. | [Customer story](https://customers.microsoft.com/en-gb/story/1376278902865681018-instabase-partner-professional-services-azure)|
 |**Northern Trust**| [**Northern Trust**](https://www.northerntrust.com/) is a leading provider of wealth management, asset servicing, asset management, and banking to corporations, institutions, families, and individuals. As part of its initiative to digitize alternative asset servicing, Northern Trust has launched an AI-powered solution to extract unstructured investment data from alternative asset documents and making it accessible and actionable for asset-owner clients. Microsoft Azure Applied AI services accelerate time-to-value for enterprises building AI solutions. This proprietary solution transforms crucial information such as capital call notices, cash and stock distribution notices, and capital account statements from various unstructured formats into digital, actionable insights for investment teams. | [Customer story](https://www.businesswire.com/news/home/20210914005449/en/Northern-Trust-Automates-Data-Extraction-from-Alternative-Asset-Documentation)|