update

Author: amagginetti

articles/communication-services/concepts/voice-video-calling/end-of-call-survey-concept.md

@@ -63,7 +63,7 @@ The API allows applications to gather data points that describe user perceived r
 
 | API Rating Categories | Cutoff Value* | Input Range | Comments |
 | ----------- | ----------- | -------- | -------- | 
-| Overall Call | 2 | 1 - 5 | Surveys a calling participant’s overall quality experience on a scale of 1-5 where 1 indicates an imperfect call experience and 5 indicates a perfect call. The cutoff value of 2 means that a customer response of 1 or 2 indicates a less than perfect call experience.  |
+| Overall Call | 2 | 1 - 5 | Surveys a calling participant’s overall quality experience on a scale of 1-5. A response of 1 indicates an imperfect call experience and 5 indicates a perfect call. The cutoff value of 2 means that a customer response of 1 or 2 indicates a less than perfect call experience.  |
 | Audio |   2 | 1 - 5  | A response of 1 indicates an imperfect audio experience and 5 indicates no audio issues were experienced.  |
 | Video |   2 | 1 - 5 |  A response of 1 indicates an imperfect video experience and 5 indicates no video issues were experienced. |
 | Screenshare | 2 | 1 - 5   |  A response of 1 indicates an imperfect screen share experience and 5 indicates no screen share issues were experienced. |
@@ -73,7 +73,7 @@ The API allows applications to gather data points that describe user perceived r
 
 -	***Note:** A question’s indicated cutoff value in the API is the threshold that Microsoft uses when analyzing your survey data. When you customize the cutoff value or Input Range, Microsoft analyzes your survey data according to your customization.
 
-### Additional survey tags
+### More survey tags
 | Rating Categories | Optional Tags |
 | ----------- | ----------- |
 |  Overall Call  |    `CallCannotJoin` `CallCannotInvite` `HadToRejoin` `CallEndedUnexpectedly`  `OtherIssues`    |