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fixes from Inbar email
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articles/active-directory/authentication/concept-authentication-strengths.md

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ms.service: active-directory
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ms.subservice: authentication
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ms.topic: conceptual
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ms.date: 09/14/2023
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ms.date: 09/27/2023
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ms.author: justinha
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author: justinha
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- **Authentication methods that aren't currently supported by authentication strength** - The **Email one-time pass (Guest)** authentication method isn't included in the available combinations.
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- **Windows Hello for Business** – If the user signed in with Windows Hello for Business as their primary authentication method, it can be used to satisfy an authentication strength requirement that includes Windows Hello for Business. But if the user signed in with another method like password as their primary authenticating method, and the authentication strength requires Windows Hello for Business, they get prompted to sign in with Windows Hello for Business.
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- **Windows Hello for Business** – If the user signed in with Windows Hello for Business as their primary authentication method, it can be used to satisfy an authentication strength requirement that includes Windows Hello for Business. However, if the user signed in with another method like password as their primary authenticating method, and the authentication strength requires Windows Hello for Business, they aren't prompted to sign in with Windows Hello for Business. The user needs to restart the session, choose **Sign-in options**, and select a method required by the authentication strength.
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## Known isssues

articles/active-directory/authentication/troubleshoot-authentication-strengths.md

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ms.service: active-directory
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ms.subservice: authentication
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ms.topic: conceptual
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ms.date: 06/02/2023
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ms.date: 09/27/2023
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ms.author: justinha
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author: justinha
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manager: amycolannino
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ms.reviewer: michmcla, inbarckms
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ms.reviewer: inbarckms
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ms.collection: M365-identity-device-management
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---
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1. As needed, check if the tenant is enabled for any method required for the authentication strength. Click **Security** > **Multifactor Authentication** > **Additional cloud-based multifactor authentication settings**.
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1. Check which authentication methods are registered for the user in the Authentication methods policy. Click **Users and groups** > _username_ > **Authentication methods**.
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If the user is registered for an enabled method that meets the authentication strength, they might need to use another method that isn't available after primary authentication, such as Windows Hello for Business or certificate-based authentication. For more information, see [How each authentication method works](concept-authentication-methods.md#how-each-authentication-method-works). The user needs to restart the session, choose **Sign-in options** , and select a method required by the authentication strength.
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If the user is registered for an enabled method that meets the authentication strength, they might need to use another method that isn't available after primary authentication, such as Windows Hello for Business. For more information, see [How each authentication method works](concept-authentication-methods.md#how-each-authentication-method-works). The user needs to restart the session, choose **Sign-in options** , and select a method required by the authentication strength.
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:::image type="content" border="true" source="./media/troubleshoot-authentication-strengths/choose-another-method.png" alt-text="Screenshot of how to choose another sign-in method.":::
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