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Copy file name to clipboardExpand all lines: articles/operator-nexus/troubleshoot-bmm-provisioning.md
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# Troubleshoot BMM provisioning in Azure Operator Nexus cluster
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As part of cluster deploy action, bare metal machines (BMM) are provisioned with required roles to participate in the cluster. This document supports troubleshooting for common provisioning issues using Azure CLI, Azure portal, and the server baseboard management controller (BMC). For the Azure Operator Nexus platform, the underlying server hardware uses integrated Dell remote access controller (iDRAC) as the BMC.
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As part of cluster deploy action, bare metal machines (BMM) are provisioned with required roles to participate in the cluster. This document supports troubleshooting for common provisioning issues using Azure CLI, Azure portal, and the server baseboard management controller (BMC). For the Azure Operator Nexus platform, the underlying server hardware uses integrated Dell remote access controller (iDRAC) as the BMC. Provisioning uses the Preboot eXecution Environment (PXE) interface to load the Opearating System (OS) on the BMM.
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## Prerequisites
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1. Install the latest version of the [appropriate CLI extensions](howto-install-cli-extensions.md)
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|`Preparing`| Rebooting BMM, resetting BMC, and verifying power state. |
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|`Inspecting`| Updating firmware, applying BIOS settings, and configuring storage. |
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|`Available`| BMM is ready to install OS. |
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|`Provisioning`| OS image installing on the BMM. BMM will attempt to join cluster. |
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|`Provisioning`| OS image installing on the BMM. After OS is installed, BMM attempts to join cluster. |
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|`Provisioned`| BMM successfully provisioned and joined to cluster. |
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|`Deprovisioning`| BMM provisioning failed. Provisioning service is cleaning up resource for retry. |
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|`Failed`| BMM provisioning failed and requires recovery action. All retries exhausted. |
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|`Failed`| BMM provisioning failed and manual recovery is required. All retries exhausted. |
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During any phase, the BMM detailed status is set to failed and the phase is blocked if any of the following occurs:
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- BMC is unavailable
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