-|<br />The activation did not complete successfully. The current operation failed due to an internal service error [0x1FC07]. Retry the operation after some time. If the issue persists, please contact Microsoft support. | <li> The scratch folder is located on a volume that doesn't have enough space. <li> The scratch folder has been incorrectly moved. <li> The OnlineBackup.KEK file is missing. | <li>Upgrade to the [latest version](https://aka.ms/azurebackup_agent) of the MARS agent.<li>Move the scratch folder or cache location to a volume with free space that's between 5% and 10% of the total size of the backup data. To correctly move the cache location, refer to the steps in [Common questions about backing up files and folders](./backup-azure-file-folder-backup-faq.yml).<li> Ensure that the OnlineBackup.KEK file is present. <br>*The default location for the scratch folder or the cache path is C:\Program Files\Microsoft Azure Recovery Services Agent\Scratch*. |
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