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Copy file name to clipboardExpand all lines: articles/defender-for-iot/organizations/how-to-manage-individual-sensors.md
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@@ -286,25 +286,6 @@ The console will display restore failures.
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- Sign in to an administrative account and enter `$ sudo cyberx-management-system-restore`.
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### Clearing sensor data to factory default
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In cases where the sensor needs to be relocated or erased, the sensor can be reset to factory default data.
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> [!NOTE]
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> Network settings such as IP/DNS/GATEWAY will not be changed by clearing system data.
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**To clear system data**:
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1. Sign in to the sensor as the **cyberx** user.
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1. Select **Support** > **Clear data**.
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1. In the confirmation dialog box, select **Yes** to confirm that you do want to clear all data from the sensor and reset to factory default.
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:::image type="content" source="media/how-to-troubleshoot-the-sensor-and-on-premises-management-console/warning-screenshot.png" alt-text="Screenshot of warning message.":::
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All allowlists, policies, and configuration settings are cleared, and the sensor is restarted.
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## Forward sensor failure alerts
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You can forward alerts to third parties to provide details about:
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1. For a locally-managed sensor, version 22.1.3 or higher, continue with [Upload a diagnostics log for support](how-to-manage-sensors-on-the-cloud.md#upload-a-diagnostics-log-for-support-public-preview).
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### Clearing sensor data to factory default
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In cases where the sensor needs to be relocated or erased, the sensor can be reset to factory default data.
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Clearing data deletes all detected or learned data on the sensor. After clearing data on a cloud connected sensor, cloud inventory will be updated accordingly. Additionally, some actions on the corresponding cloud alerts such as downloading PCAPs or learning alerts will not be supported.
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> [!NOTE]
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> Network settings such as IP/DNS/GATEWAY will not be changed by clearing system data.
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**To clear system data**:
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1. Sign in to the sensor as the **cyberx** user.
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1. Select **Support** > **Clear data**.
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1. In the confirmation dialog box, select **Yes** to confirm that you do want to clear all data from the sensor and reset to factory default.
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:::image type="content" source="media/how-to-manage-individual-sensors/clear-system-data.png" alt-text="Screenshot of clearing system data on the support page in the sensor console.":::
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All allowlists, policies, and configuration settings are cleared, and the sensor is restarted.
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