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Copy file name to clipboardExpand all lines: articles/data-factory/connector-servicenow-legacy.md
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ms.subservice: data-movement
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ms.topic: conceptual
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ms.custom: synapse
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ms.date: 10/20/2023
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ms.date: 09/26/2024
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# Copy data from ServiceNow using Azure Data Factory or Synapse Analytics (legacy)
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This article outlines how to use the Copy Activity in Azure Data Factory and Synapse Analytics pipelines to copy data from ServiceNow. It builds on the [copy activity overview](copy-activity-overview.md) article that presents a general overview of copy activity.
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>[!IMPORTANT]
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>The service has released a new ServiceNow connector which provides better native ServiceNow support, refer to [ServiceNow connector](connector-servicenow.md) article on details.
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>The new ServiceNow connector provides improved native ServiceNow support. If you are using the legacy ServiceNow connector in your solution, please [upgrade your ServiceNow connector](connector-servicenow.md#upgrade-your-servicenow-linked-service) before **December 31, 2024**. Refer to this [section](connector-servicenow.md#differences-between-servicenow-and-servicenow-legacy) for details on the difference between the legacy and latest version.
Copy file name to clipboardExpand all lines: articles/data-factory/connector-servicenow.md
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ms.subservice: data-movement
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ms.custom: synapse
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ms.date: 08/23/2024
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ms.date: 09/26/2024
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# Copy data from ServiceNow using Azure Data Factory or Synapse Analytics
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This article outlines how to use the Copy Activity in Azure Data Factory and Synapse Analytics pipelines to copy data from ServiceNow. It builds on the [copy activity overview](copy-activity-overview.md) article that presents a general overview of copy activity.
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>[!IMPORTANT]
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>The new ServiceNow connector provides improved native ServiceNow support. If you are using the legacy ServiceNow connector in your solution, supported as-is for backward compatibility only, refer to [ServiceNow connector (legacy)](connector-servicenow-legacy.md) article.
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>The new ServiceNow connector provides improved native ServiceNow support. If you are using the legacy ServiceNow connector in your solution, please [upgrade your ServiceNow connector](#upgrade-your-servicenow-linked-service) before **December 31, 2024**. Refer to this [section](#differences-between-servicenow-and-servicenow-legacy) for details on the difference between the legacy and latest version.
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## Supported capabilities
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To learn details about the properties, check [Lookup activity](control-flow-lookup-activity.md).
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## Upgrade your ServiceNow linked service
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## <aname="upgrade-your-servicenow-linked-service"></a> Upgrade the ServiceNow
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Here are the steps that help you to upgrade your ServiceNow linked service:
## Connect a virtual network in the same subscription to a circuit
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You can connect a virtual network gateway to an ExpressRoute circuit by using the following cmdlet. Make sure that the virtual network gateway is created and is ready for linking before you run the cmdlet:
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## Connect a virtual network
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# [**Maximum Resiliency**](#tab/maximum)
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**Maximum resiliency** (Recommended): provides the highest level of resiliency to your virtual network. It provides two redundant connections from the virtual network gateway to two different ExpressRoute circuits in different ExpressRoute locations.
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### Clone the script
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To create maximum resiliency connections, clone the setup script from GitHub.
# Change to the directory where the script is located.
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CD azure-docs-powershell-samples/expressroute/
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```
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Run the **New-AzHighAvailabilityVirtualNetworkGatewayConnections.ps1** script to create high availability connections. The following example shows how to create two new connections to two ExpressRoute circuits.
If you want to create a new connection and use an existing one, you can use the following example. This example creates a new connection to a second ExpressRoute circuit and uses an existing connection to the first ExpressRoute circuit.
**Standard resiliency**: provides a single redundant connection from the virtual network gateway to a single ExpressRoute circuit.
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You can connect a virtual network gateway to an ExpressRoute circuit using the **New-AzVirtualNetworkGatewayConnection** cmdlet. Make sure that the virtual network gateway is created and is ready for linking before you run the cmdlet.
## Connect a virtual network in a different subscription to a circuit
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You can share an ExpressRoute circuit across multiple subscriptions. The following figure shows a simple schematic of how sharing works for ExpressRoute circuits across multiple subscriptions.
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