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articles/operator-nexus/troubleshoot-packet-loss.md

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title: Troubleshoot packet loss between NAKS worker nodes for Azure Operator Nexus
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description: Troubleshoot packet loss between NAKS worker node, and learn how to debug failure codes.
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description: Troubleshoot packet loss between NAKS worker nodes, and learn how to debug the issue.
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ms.service: azure-operator-nexus
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ms.custom: troubleshooting
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ms.topic: troubleshooting
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ms.date: 10/31/2024
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ms.date: 12/10/2024
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ms.author: yinongdai
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author: yinongdai
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author: bearzz23
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---
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# Troubleshoot packet loss between NAKS worker nodes for Azure Operator Nexus
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This guide provides detailed steps for troubleshooting packet loss between NAKS worker node.
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This guide provides detailed steps for troubleshooting packet loss between NAKS worker nodes.
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## Prerequisites
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* Source and Destination IPs: the source and destination IP addresses where packet drops are being observed.
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### Verify Provisioning Status of the Network Fabric
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Verified on Azure Portal that the NF status is in the provisioned state; the Provisioning State should be 'Succeeded' and Configuration State 'Provisioned'.
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Verify on Azure Portal that the NF status is in the provisioned state; the Provisioning State should be 'Succeeded' and Configuration State 'Provisioned'.
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### View SOS Pod Logs
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### View iperf-client Pod Events
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Use kubectl to inspect events from the iperf-client pod for more detailed information. This can help identify the root cause of the issue with the iperf-client pod.
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```console
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kubectl get events --namespace default | grep iperf-client
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### Validate L3 ISD Configuration
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Confirm that the L3 ISD (Layer 3 Isolation Domain) configuration on the devices is correct.
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## Potential Solutions
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If the iperf-client pod is constantly being restarted and other resource statuses appear to be healthy, the following remedies can be attempted:
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### Adjust Network Buffer Settings
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Modify the network buffer settings to improve performance by adjusting the following parameters:
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* net.core.rmem_max: Increase the maximum receive buffer size.

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