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| Media Services |[AMSLiveEventOperations](/azure/azure-monitor/reference/tables/AMSLiveEventOperations)<br>[AMSKeyDeliveryRequests](/azure/azure-monitor/reference/tables/AMSKeyDeliveryRequests)<br>[AMSMediaAccountHealth](/azure/azure-monitor/reference/tables/AMSMediaAccountHealth)<br>[AMSStreamingEndpointRequests](/azure/azure-monitor/reference/tables/AMSStreamingEndpointRequests)|
Copy file name to clipboardExpand all lines: articles/communications-gateway/interoperability-teams-direct-routing.md
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As part of arranging updates to customer tenants, you must create DNS records containing a verification code (provided by Microsoft 365 when the customer updates their tenant with the domain name) on a DNS server that you control. These records allow Microsoft 365 to verify that the customer tenant is authorized to use the domain name. Azure Communications Gateway provides the DNS server that you must use. You must obtain the verification code from the customer and upload it with Azure Communications Gateway's Provisioning API to generate the DNS TXT records that verify the domain.
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> [!TIP]
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> For a walkthrough of setting up a customer tenant and subdomain for your testing, see [Configure a test customer for Microsoft Teams Direct Routing with Azure Communications Gateway](configure-test-customer-teams-direct-routing.md). When you onboard a real customer, you'll need to follow a similar process, but you'll typically need to ask them to carry out the steps that need access to their tenant.
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> For a walkthrough of setting up a customer tenant and numbers for your testing, see [Configure a test customer for Microsoft Teams Direct Routing with Azure Communications Gateway](configure-test-customer-teams-direct-routing.md) and [Configure test numbers for Microsoft Teams Direct Routing with Azure Communications Gateway](configure-test-numbers-teams-direct-routing.md). When you onboard a real customer, you'll need to follow a similar process, but you'll typically need to ask your customer to carry out the steps that need access to their tenant.
Copy file name to clipboardExpand all lines: articles/communications-gateway/interoperability-zoom.md
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## Role and position in the network
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Azure Communications Gateway sits at the edge of your fixed line and mobile networks. It connects these networks to Zoom servers, allowing you to support the Zoom Phone Cloud Peering program. The following diagram shows where Azure Communications Gateway sits in your network.
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Azure Communications Gateway sits at the edge of your fixed networks. It connects these networks to Zoom servers, allowing you to support the Zoom Phone Cloud Peering program. The following diagram shows where Azure Communications Gateway sits in your network.
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:::image type="complex" source="media/azure-communications-gateway-architecture-zoom.svg" alt-text="Architecture diagram for Azure Communications Gateway for Microsoft Teams Direct Routing." lightbox="media/azure-communications-gateway-architecture-zoom.svg":::
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Architecture diagram showing Azure Communications Gateway connecting to Zoom servers and a fixed operator network over SIP and RTP. Azure Communications Gateway and Zoom Phone Cloud Peering connect multiple customers to the operator network. Azure Communications Gateway also has a provisioning API to which a BSS client in the operator's management network must connect. Azure Communications Gateway contains certified SBC function.
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:::image-end:::
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You provide a trunk towards Zoom (via Azure Communications Gateway) for your customers. Calls flow from Zoom clients through the Zoom servers and Azure Communications Gateway into your network. [!INCLUDE [communications-gateway-multitenant](includes/communications-gateway-multitenant.md)].
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You provide a trunk towards Zoom (via Azure Communications Gateway) for your customers. Calls flow from Zoom clients through the Zoom servers and Azure Communications Gateway into your network.
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You must provision Azure Communications Gateway with the details of the numbers that you upload to Zoom. This provisioning allows Azure Communications Gateway to route calls correctly. For more information, see [Identifying Zoom calls](#identifying-zoom-calls).
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[!INCLUDE [communications-gateway-multitenant](includes/communications-gateway-multitenant.md)] When you upload numbers to Zoom, you can optionally configure Zoom to add a header with custom contents to SIP INVITEs. You can use this header to identify the customer to which you have assigned the number. For more information on this header, see Zoom's _Zoom Phone Provider Exchange Solution Reference Guide_.
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Azure Communications Gateway does not support Premises Peering (where each customer has an eSBC) for Zoom Phone.
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Azure Communications Gateway doesn't support Premises Peering (where each customer has an eSBC) for Zoom Phone.
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## SIP signaling
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### Media handling for calls
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Azure Communications Gateway can use Opus, G.722 and G.711 towards Zoom servers, with a packetization time of 20ms. You must select the codecs that you want to support when you deploy Azure Communications Gateway.
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Azure Communications Gateway can use Opus, G.722 and G.711 towards Zoom servers, with a packetization time of 20 ms. You must select the codecs that you want to support when you deploy Azure Communications Gateway.
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If your network cannot support a packetization time of 20ms, you must contact your onboarding team or raise a support request to discuss your requirements for transrating (changing packetization time).
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If your network can't support a packetization time of 20 ms, you must contact your onboarding team or raise a support request to discuss your requirements for transrating (changing packetization time).
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### Media interworking options
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For full details of the media interworking features available in Azure Communications Gateway, raise a support request.
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## Identifying Zoom calls
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You must provision Azure Communications Gateway with all the numbers that you upload to Zoom and indicate that these numbers are enabled for Zoom service. This provisioning allows Azure Communications Gateway to route calls to and from Zoom. It requires [Azure Communications Gateway's Provisioning API](integrate-with-provisioning-api.md).
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> [!IMPORTANT]
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> If numbers that you upload to Zoom aren't configured on Azure Communications Gateway, calls involving those numbers fail.
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>
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> [Configure test numbers for Zoom Phone Cloud Peering with Azure Communications Gateway](configure-test-numbers-zoom.md) explains how to set up test numbers for integration testing. You will need to follow a similar process for real customer numbers.
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Optionally, you can indicate to your network that calls are from Zoom by:
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- Using the Provisioning API to add a header to calls associated with Zoom numbers.
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- Configuring Zoom to add a header with custom contents to SIP INVITEs (as part of uploading numbers to Zoom). For more information on this header, see Zoom's _Zoom Phone Provider Exchange Solution Reference Guide_.
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## Next steps
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- Learn about [monitoring Azure Communications Gateway](monitor-azure-communications-gateway.md).
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