MCM - Updated opeanai article per team request

Author: bandersmsft

articles/cost-management-billing/reservations/azure-openai.md

@@ -1,12 +1,12 @@
 ---
 title: Save costs with Microsoft Azure OpenAI Service Provisioned Reservations
-description: Learn about how to save costs with Microsoft Azure OpenAI Service Provisioned Reservations.
+description: Save costs with Microsoft Azure OpenAI Service Provisioned Reservations by committing to a reservation for your provisioned throughput units.
 author: bandersmsft
 ms.reviewer: primittal
 ms.service: cost-management-billing
 ms.subservice: reservations
-ms.topic: concept-article
-ms.date: 08/30/2024
+ms.topic: how-to
+ms.date: 09/04/2024
 ms.author: banders
 # customer intent: As a billing administrator, I want to learn about saving costs with Microsoft Azure OpenAI Service Provisioned Reservations and buy one.
 ---
@@ -17,15 +17,19 @@ You can save money on Azure OpenAI provisioned throughput by committing to a res
 
 To purchase an Azure OpenAI reservation, you choose an Azure region, quantity, and then add the Azure OpenAI SKU to your cart. Then you choose the quantity of provisioned throughput units that you want to purchase.
 
-When you purchase a reservation, the Azure OpenAI provisioned throughput usage that matches the reservation attributes is no longer charged at the hourly rates.
+When you purchase a reservation, the Azure OpenAI provisioned throughput usage that matches the reservation attributes is no longer charged at the hourly rates. For pricing information, see the [Azure OpenAI Service pricing](https://azure.microsoft.com/pricing/details/cognitive-services/openai-service/) page.
+
+## Reservation application
 
 A reservation applies to provisioned deployments only and doesn't include other offerings such as standard deployments or fine tuning. Azure OpenAI Service Provisioned Reservations also don't guarantee capacity availability. To ensure capacity availability, the recommended best practice is to create your deployments before you buy your reservation.
 
 When the reservation expires, Azure OpenAI deployments continue to run but are billed at the hourly rate.
 
+## Renewal options
+
 You can choose to enable automatic renewal of reservations by selecting the option in the renewal settings or at time of purchase. With Azure OpenAI reservation auto renewal, the reservation renews using the same reservation order ID, and a new reservation doesn't get purchased. You can also choose to replace this reservation with a new reservation purchase in renewal settings and a replacement reservation is purchased when the reservation expires. By default, the replacement reservation has the same attributes as the expiring reservation. You can optionally change the name, billing frequency, term, or quantity in the renewal settings. Any user with owner access on the reservation and the subscription used for billing can set up renewal.
 
-For pricing information, see the [Azure OpenAI Service pricing](https://azure.microsoft.com/pricing/details/cognitive-services/openai-service/) page.
+## Prerequisites
 
 You can buy an Azure OpenAI reservation in the [Azure portal](https://portal.azure.com/#blade/Microsoft_Azure_Reservations/ReservationsBrowseBlade). Pay for the reservation [up front or with monthly payments](prepare-buy-reservation.md). To buy a reservation:
 
@@ -44,6 +48,8 @@ For example, assume that your total consumption of provisioned throughput units
 
 ## Buy a Microsoft Azure OpenAI reservation
 
+To buy an Azure OpenAI reservation, follow these steps:
+
 1. Sign in to the [Azure portal](https://portal.azure.com/).
 2. Select **All services** > **Reservations** and then select **Azure OpenAI**  
     :::image type="content" source="./media/azure-openai/purchase-openai.png" border="true" alt-text="Screenshot showing the Purchase reservations page." lightbox="./media/azure-openai/purchase-openai.png" :::
@@ -67,7 +73,9 @@ For example, assume that your total consumption of provisioned throughput units
 
 ## Cancel, exchange, or refund reservations
 
-You can cancel or refund reservations with certain limitations. For more information, see [Self-service exchanges and refunds for Azure Reservations](exchange-and-refund-azure-reservations.md). However, Exchanges aren't allowed for Azure OpenAI Service Provisioned Reservations.
+*Exchange isn't supported for Azure OpenAI Service Provisioned reservations*.
+
+You can cancel or refund reservations with certain limitations. For more information, see [Self-service exchanges and refunds for Azure Reservations](exchange-and-refund-azure-reservations.md).
 
 If you want to request a refund for your Azure OpenAI reservation, you can do so by following these steps:
 
@@ -105,9 +113,9 @@ The following examples show how the Azure OpenAI reservation discount applies, d
 - **Example 3** - A reservation that's smaller than the deployed units. For example, you purchase 200 PTUs on a reservation and you deploy 600 PTUs. In this example, the reservation discount is applied to the 200 PTUs that were used. The remaining 400 PTUs are charged at the pay-as-you-go rate.
 - **Example 4** - A reservation that's the same size as the total of two deployments. For example, you purchase 200 PTUs on a reservation and you have two deployments of 100 PTUs each. In this example, the discount is applied to the sum of deployed units.
 
-## Increase the size of an Azure OpenAI reservation
+## Increase Azure OpenAI reservation capacity
 
-If you want to increase the size of your Azure OpenAI reservation, you can buy more Azure OpenAI Service Provisioned Reservations using the preceding steps.
+You can't change the size of a purchased reservation. If you want to increase your Azure OpenAI reservation capacity to cover more hourly PTUs, you can buy more Azure OpenAI Service Provisioned reservations.
 
 ## Related content
 

articles/cost-management-billing/reservations/exchange-and-refund-azure-reservations.md

@@ -6,18 +6,19 @@ ms.reviewer: primittal
 ms.service: cost-management-billing
 ms.subservice: reservations
 ms.topic: how-to
-ms.date: 05/08/2024
+ms.date: 09/04/2024
 ms.author: banders
+# customer intent: As a reservation purchaser, I want learn how to exchange or refund Azure reservations.
 ---
 
 # Self-service exchanges and refunds for Azure Reservations
 
-Azure Reservations provide flexibility to help meet your evolving needs. Reservation products are interchangeable with each other if they're the same type of reservation. For example, you can exchange multiple compute reservations including Azure Dedicated Host, Azure VMware Solution, and Azure Virtual Machines with each other all at once. You can also exchange multiple SQL database reservation types including SQL Managed Instances and Elastic Pool with each other.
-
-However, you can't exchange dissimilar reservations. For example, you can't exchange an Azure Cosmos DB reservation for SQL Database.
+Azure Reservations provide flexibility to help meet your evolving needs. Reservation products are interchangeable with each other if they're the same type of reservation. For example, you can exchange multiple compute reservations including Azure Dedicated Host, Azure VMware Solution, and Azure Virtual Machines with each other all at once. You can also exchange multiple SQL database reservation types including SQL Managed Instances and Elastic Pool with each other. However, you can't exchange dissimilar reservations. For example, you can't exchange an Azure Cosmos DB reservation for SQL Database.
 
 You can also exchange a reservation to purchase another reservation of a similar type in a different region. For example, you can exchange a reservation that's in West US 2 region for one that's in West Europe region.
 
+## Reservation exchange policy changes
+
 > [!NOTE]
 > Initially planned to end on January 1, 2024, the availability of Azure compute reservation exchanges for Azure Virtual Machine, Azure Dedicated Host and Azure App Service has been extended **until further notice**.
 >
@@ -31,20 +32,30 @@ You can also exchange a reservation to purchase another reservation of a similar
 
 When you exchange a reservation, you can change your term from one-year to three-year. Or, you can change the term from three-year to one-year.
 
+Not all reservations are eligible for exchange. For example, you can't exchange the following reservations:
+
+- Azure Databricks reserved capacity
+- Azure OpenAI provisioned throughput
+- Synapse Analytics Pre-purchase plan
+- Red Hat plans
+- SUSE Linux plans
+
 You can also refund reservations, but the sum total of all canceled reservation commitment in your billing scope (such as EA, Microsoft Customer Agreement, and Microsoft Partner Agreement) can't exceed USD 50,000 in a 12 month rolling window.
 
+*Microsoft is not currently charging early termination fees for reservation refunds. We might charge the fees for refunds made in the future. We currently don't have a date for enabling the fee.*
+
 The following reservations aren't eligible for refunds:
 
 - Azure Databricks reserved capacity
 - Synapse Analytics Pre-purchase plan
 - Azure VMware solution by CloudSimple
-- Azure Red Hat Open Shift
 - Red Hat plans
 - SUSE Linux plans
 
-> [!NOTE]
+## Prerequisites
+
 > - **You must have owner or Reservation administrator access on the Reservation Order to exchange or refund an existing reservation**. You can [Add or change users who can manage a reservation](./manage-reserved-vm-instance.md#who-can-manage-a-reservation-by-default).
-> - Microsoft is not currently charging early termination fees for reservation refunds. We might charge the fees for refunds made in the future. We currently don't have a date for enabling the fee.
+
 
 ## How to exchange or refund an existing reservation
 
@@ -140,7 +151,7 @@ Let's look at an example with the previous points in mind. If you bought a 300,0
 
 If you have questions or need help, [create a support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest).
 
-## Next steps
+## Related content
 
 - To learn how to manage a reservation, see [Manage Azure Reservations](manage-reserved-vm-instance.md).
 - Learn about [Azure savings plan for compute](../savings-plan/index.yml)

articles/cost-management-billing/reservations/reservation-renew.md

@@ -1,24 +1,23 @@
 ---
 title: Automatically renew Azure reservations
-description: Learn how you can automatically renew Azure reservations to continue getting reservation discounts.
+description: Learn how to automatically renew Azure reservations to maintain reservation discounts, avoid manual renewals, and ensure continuous savings benefits.
 author: bandersmsft
 ms.reviewer: primittal
 ms.service: cost-management-billing
 ms.subservice: reservations
 ms.topic: how-to
-ms.date: 06/05/2024
+ms.date: 09/04/2024
 ms.author: banders
+# customer intent: As a reservation purchaser, I want learn about renewing reservations so that I can decide to renew manually, automatically, or not at all.
 ---
 
 # Automatically renew reservations
 
-You can renew reservations to automatically purchase a replacement when an existing reservation expires. Automatic renewal provides an easy way to continue getting reservation discounts. It also saves you from having to closely monitor a reservation's expiration. With automatic renewal, you prevent savings benefits loss by not having to manually renew. *The renewal setting is turned on by default*. Enable or disable the renewal setting anytime, up to the expiration of the existing reservation. You can also opt in to automatically renew at time of purchase.
+You can renew reservations to automatically purchase a replacement when an existing reservation expires. Automatic renewal provides an easy way to continue getting reservation discounts. It also saves you from having to closely monitor a reservation's expiration. With automatic renewal, you prevent savings benefits loss by not having to manually renew. *The renewal setting is turned on by default* when you make a purchase. You can manually turn off the renewal setting at the time of purchase. After purchase, you can enable or disable the renewal setting anytime, up to the expiration of the existing reservation. *When auto-renew is enabled, you have to manually turn it off to stop automatic renewal*.
 
-Renewing a reservation creates a new reservation when the existing reservation expires. It doesn't extend the term of the existing reservation.
-
-Opt in to automatically renew at any time. The renewal price is available 30 days before the expiry of existing reservation. When you enable renewal more than 30 days before the reservation expiration, you're sent an email detailing renewal costs 30 days before expiration. The reservation price might change between the time that you lock the renewal price and the renewal time. If so, your renewal will not be processed and you can purchase a new reservation in order to continue getting the benefit.
+The renewal price is available 30 days before the expiry of existing reservation. When you enable renewal more than 30 days before the reservation expiration, you're sent an email detailing renewal costs 30 days before expiration. The reservation price might change between the time that you lock the renewal price and the renewal time. If so, your renewal will not be processed and you can purchase a new reservation in order to continue getting the benefit.
 
-There's no obligation to renew and you can opt out of the renewal at any time before the existing reservation expires.
+Renewing a reservation creates a new reservation when the existing reservation expires. It doesn't extend the term of the existing reservation.
 
 ## Set up renewal
 
@@ -93,6 +92,6 @@ Emails are sent to different people depending on your purchase method:
 - Individual subscription customers with pay-as-you-go rates
     - Emails are sent to users who are set up as account administrators, reservation owners, and the reservation administrator.
 
-## Next steps
+## Related content
 
 - To learn more about Azure Reservations, see [What are Azure Reservations?](save-compute-costs-reservations.md)