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Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/change-credit-card.md
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@@ -19,7 +19,7 @@ In the Azure portal, you can change your default payment method to a new credit
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- For a Microsoft Online Subscription Program (pay-as-you-go) account, you must be an [account administrator](add-change-subscription-administrator.md#whoisaa).
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- For a Microsoft Customer Agreement (MCA) account, you must have the correct [MCA permissions](understand-mca-roles.md).
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The supported payment methods for Azure are credit cards, debit cards, and wire transfer. Azure doesn't support virtual or prepaid cards. To get approved to pay by wire transfer, see [Pay for your Azure subscription by wire transfer](pay-by-invoice.md).
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The supported payment methods for Azure are credit card, debit card, and wire transfer. Azure doesn't support virtual or prepaid cards. To get approved to pay by wire transfer, see [Pay for your Azure subscription by wire transfer](pay-by-invoice.md).
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> [!NOTE]
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> Most countries/regions accept credit cards and debit cards. Here's some specific information:
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You can replace a subscription's default credit card to one that's already saved to your account by using the following steps. This procedure changes the credit card for all other subscriptions.
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1. Sign in to the [Azure portal](https://portal.azure.com) as the account administrator.
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1. Search for and **Cost Management + Billing**.
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1. Search for and select **Cost Management + Billing**.
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:::image type="content" source="./media/change-credit-card/search.png" alt-text="Screenshot that shows a search for Cost Management and Billing." lightbox="./media/change-credit-card/search.png" :::
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1. Select the subscription where you want to add the credit card.
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1. Select **Payment methods**.
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:::image type="content" source="./media/change-credit-card/payment-methods-blade-x.png" alt-text="Screenshot of the pane for managing payment methods." lightbox="./media/change-credit-card/payment-methods-blade-x.png" :::
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1. For the credit card that you want to edit, select the ellipsis (**...**) at the end of the row. Select**Edit**.
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1. For the credit card that you want to edit, select the ellipsis (**...**) at the end of the row. Then select**Edit**.
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:::image type="content" source="./media/change-credit-card/edit-card-x.png" alt-text="Screenshot that shows the Edit command for a credit card." lightbox="./media/change-credit-card/edit-card-x.png" :::
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1. Update the credit card details.
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### Detach an MCA payment method
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If an MCA billing profile is using your payment method, the following message appears.
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If a Microsoft Customer Agreement billing profile is using your payment method, the following message appears.
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:::image type="content" source="./media/change-credit-card/payment-method-in-use-microsoft-customer-agreement.png" alt-text="Example screenshot showing that a Microsoft Customer Agreement account is using a payment method." :::
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@@ -207,7 +207,7 @@ When you fully satisfy all the conditions, you can detach the payment method fro
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#### Detach payment method errors
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There are several reasons why trying to detach a payment method might fail. If you're having problems trying to detach (remove) a payment method, one of the following reasons is likely the cause.
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If you're having problems trying to detach (remove) a payment method, one of the following reasons is likely the cause.
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##### Outstanding charges
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1. Search for and select **Cost Management + Billing**.
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1. Select your billing account.
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1. Under **Billing**, select **Invoices**.
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1. On the **Invoices** pane, check for charges that appear with a **Due on *date*** status. These are pending charges.
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1. On the **Invoices** pane, check for charges that appear with a **Due on *date*** status. These items are pending charges.
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:::image type="content" source="./media/change-credit-card/due-on.png" alt-text="Screenshot of invoices that have pending charges." lightbox="./media/change-credit-card/due-on.png":::
Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/pay-by-invoice.md
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@@ -19,7 +19,7 @@ This article applies to you if you meet one of these conditions:
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- You have a Microsoft Customer Agreement.
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- You signed up for Azure through the Azure website to create a Microsoft Online Subscription Program account. This type of account is also called a *pay-as-you-go* account.
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If you signed up for Azure through a Microsoft representative, your default payment method is already set to *wire transfer*. You don't need to follow the steps in this article.
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If you signed up for Azure through a Microsoft representative, your default payment method is already set to wire transfer. You don't need to follow the steps in this article.
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When you switch to payment by wire transfer:
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Currently, customers who have a Microsoft Online Subscription Program (pay-as-you-go) account must [submit an Azure support request](#submit-a-request-to-set-up-payment-by-wire-transfer) to set up payment by wire transfer. Any user who has access to the Microsoft Customer Agreement billing profile can submit the request to pay by wire transfer.
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**Eligibility requirements**: To qualify for wire transfer payments, you must:
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To qualify for wire transfer payments, you must:
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- Be an established customer for at least six months and have no outstanding balances
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- Have a subscription cost that exceeds a certain amount (this amount varies by service location)
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- Be an established customer for at least six months and have no outstanding balances.
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- Have a subscription cost that exceeds a certain amount. This amount varies by service location.
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> [!IMPORTANT]
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> - Payment by wire transfer is available only for customers who use Azure on behalf of a company.
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- Microsoft account ID for account admins. This ID should be a company domain.
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- Commerce account ID. To find this ID in the Azure portal:
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1. Search for **Cost Management** and select it (not **Cost Management + Billing**). It's a green hexagon-shaped symbol.
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1. On the left menu, select **Properties**. If you don't see **Properties** on the left menu, at the top of the pane under **Scope**, select **Go to billing account**.
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1. On the left menu, select **Properties**. If **Properties**doesn't appear on the left menu, go to the top of the pane under **Scope**, and then select **Go to billing account**.
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On the **Properties** pane that opens, your billing account ID appears as a GUID value. That's your commerce account ID.
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- Company name and address, as registered under VAT or government website.
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- Year when the company was established.
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- Any prior business with Microsoft.
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- Contact name, phone, and email. You must add your billing contact information in the Azure portal before the credit limit can be approved. The contact details should be related to the company's Accounts Payable or Finance department.
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- Justification about why you want to use wire transfer instead of a credit card for payment.
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- Justification for why you want to use wire transfer instead of a credit card for payment.
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- File upload. Attach legal documentation that shows the company name and company address. Your information in the Azure portal (that is, the information for the Azure account) should match the legal information registered in the legal document. You can provide one of the following examples:
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- A certificate of incorporation signed by the company's legal representatives.
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- Any government-issued document that has the company name and address, such as a tax certification.
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Use the following steps to switch a billing profile to wire transfer. Only the person who signed up for Azure can change the default payment method of a billing profile.
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1. Go to the Azure portal, and then search for and select **Cost Management + Billing**.
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1. On the left the menu, select **Billing profiles**.
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1. On the left menu, select **Billing profiles**.
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:::image type="content" source="./media/pay-by-invoice/billing-profile.png" alt-text="Screenshot that shows the menu item for billing profiles." lightbox="./media/pay-by-invoice/billing-profile.png" :::
Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/resolve-past-due-balance.md
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Users in the following countries/regions don't have the **Settle balance** option. Instead, they use the [Pay now](../understand/pay-bill.md#pay-now-in-the-azure-portal) option to pay their bill.
Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/view-payment-history.md
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@@ -26,7 +26,7 @@ To view the payment history for your billing account, you must have at least the
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To view your payment history, you can go to the **Payment history** pane under a billing account or a specific billing profile.
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To view payment history at billing account level:
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To view payment history at a billing account level:
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1. Sign in to the [Azure portal](https://portal.azure.com).
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2. Search for **Cost Management + Billing** and select it.
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:::image type="content" source="./media/view-payment-history/payment-history-window.png" alt-text="Screenshot that shows the pane that shows payment history." lightbox="./media/view-payment-history/payment-history-window.png" :::
Copy file name to clipboardExpand all lines: articles/cost-management-billing/understand/pay-bill.md
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ms.author: banders
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---
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# Pay your Microsoft Customer Agreement Azure or Microsoft Online Subscription Program bill
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# Pay your Microsoft Customer Agreement or Microsoft Online Subscription Program bill
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This article applies to:
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There are two ways to pay your bill for Azure. You can pay with the default payment method of your billing profile, or you can make a one-time payment with the **Pay now** option.
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If you signed up for Azure through a Microsoft representative, your default payment method is always set to *wire transfer*. Automatic credit card payment isn't an option if you signed up for Azure through a Microsoft representative. Instead, you can [pay with a credit card for individual invoices](#pay-now-in-the-azure-portal).
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If you signed up for Azure through a Microsoft representative, your default payment method is always set to wire transfer. Automatic credit card payment isn't an option if you signed up for Azure through a Microsoft representative. Instead, you can [pay with a credit card for individual invoices](#pay-now-in-the-azure-portal).
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If you have a Microsoft Online Subscription Program account, your default payment method is credit card. Normally, payments are automatically deducted from your credit card. But you can also make one-time payments manually by credit card.
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If you have Azure credits, they automatically apply to your invoice each billing period.
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> [!NOTE]
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> Regardless of the payment method selected to complete your payment, you must specify the invoice number in the payment details.
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> Regardless of the payment method that you select to complete your payment, you must specify the invoice number in the payment details.
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Here's a table that summarizes payment methods for agreement types:
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#### How am I refunded if I made a payment with UPI or NetBanking?
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Refunds are treated as a regular charge. They're refunded to your bank account.
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Refunds are treated as a regular charge. They go to your bank account.
Copy file name to clipboardExpand all lines: includes/billing-check-account-type.md
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---
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1. Sign in to the [Azure portal](https://portal.azure.com).
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1. Search for **Cost Management + Billing**.
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:::image type="content" source="./media/billing-check-account-type/billing-search-cost-management-billing.png" alt-text="Screenshot that shows an Azure portal search for Cost Management + Billing." lightbox="./media/billing-check-account-type/billing-search-cost-management-billing.png" :::
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1. If you have access to just one billing scope, select **Properties** from the left-hand side.
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:::image type="content" source="./media/billing-check-account-type/billing-mca-property.png" alt-text="Screenshot that shows microsoft customer agreement in properties page." lightbox="./media/billing-check-account-type/billing-mca-property.png" :::
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The **Billing account type** on the properties page determines the type of your account. It can be Microsoft Online Service Program, Enterprise Agreement, Microsoft Customer Agreement, or Microsoft Partner Agreement. To learn more about the type of billing accounts, see [View your billing accounts in Azure portal](../articles/cost-management-billing/manage/view-all-accounts.md).
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1. If you have access to multiple billing scopes, check the type in the **Billing account type** column.
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:::image type="content" source="./media/billing-check-account-type/billing-account-type-in-the-list.png" alt-text="Screenshot that shows microsoft customer agreement in billing account list page." lightbox="./media/billing-check-account-type/billing-account-type-in-the-list.png" :::
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1. Search for and select **Cost Management + Billing**.
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:::image type="content" source="./media/billing-check-account-type/billing-search-cost-management-billing.png" alt-text="Screenshot that shows an Azure portal search for Cost Management and Billing." lightbox="./media/billing-check-account-type/billing-search-cost-management-billing.png" :::
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1. If you have access to just one billing scope, select **Properties** from the left menu.
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The **Type** value on the **Properties** pane determines the type of your account. It can be Microsoft Online Service Program, Enterprise Agreement, Microsoft Customer Agreement, or Microsoft Partner Agreement. To learn more about the types of billing accounts, see [View your billing accounts in the Azure portal](../articles/cost-management-billing/manage/view-all-accounts.md).
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:::image type="content" source="./media/billing-check-account-type/billing-mca-property.png" alt-text="Screenshot that shows Microsoft Customer Agreement on the Properties pane." lightbox="./media/billing-check-account-type/billing-mca-property.png" :::
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If you have access to multiple billing scopes, select **Billing scopes** from the left menu, and then check the type in the **Billing account type** column.
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:::image type="content" source="./media/billing-check-account-type/billing-account-type-in-the-list.png" alt-text="Screenshot that shows billing account types for multiple billing scopes." lightbox="./media/billing-check-account-type/billing-account-type-in-the-list.png" :::
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