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> When Azure AD Multi-Factor Authentication calls are placed through the public telephone network, sometimes the calls are routed through a carrier that doesn't support caller ID. Because of this, caller ID isn't guaranteed, even though Azure AD Multi-Factor Authentication always sends it. This applies both to phone calls and text messages provided by Azure AD Multi-Factor Authentication. If you need to validate that a text message is from Azure AD Multi-Factor Authentication, see [What SMS short codes are used for sending messages?](multi-factor-authentication-faq.yml#what-sms-short-codes-are-used-for-sending-sms-messages-to-my-users-).
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