addressing comments

Author: boris-bazilevskiy

articles/communication-services/concepts/telephony/direct-routing-provisioning.md

@@ -68,7 +68,7 @@ If you created one voice route with a pattern `^\+1(425|206)(\d{7})$` and added
 
 ## Managing inbound calls
 For general inbound call management use [Call Automation SDKs](../call-automation/incoming-call-notification.md) to build an application that listens for and manage inbound calls placed to a phone number or received via ACS direct routing. 
-Omnichannel for Customer Service customers refer to [these instructions](/dynamics365/customer-service/voice-channel-inbound-calling).
+Omnichannel for Customer Service customers, refer to [these instructions](/dynamics365/customer-service/voice-channel-inbound-calling).
 
 ## Next steps
 

articles/communication-services/how-tos/telephony/domain-validation.md

@@ -18,9 +18,9 @@ This page describes the process of domain name ownership validation. Fully Quali
 
 Azure Communication Services direct routing configuration consists of the following steps:
 
-1. Verify domain ownership for your SBC FQDN
-1. Configure SBC FQDN and port number
-1. Create voice routing rules
+- Verify domain ownership for your SBC FQDN
+- Configure SBC FQDN and port number
+- Create voice routing rules
 
 ## Domain ownership validation
 
@@ -37,27 +37,27 @@ Make sure to add and verify domain name portion of the FQDN and keep in mind tha
 1. Reenter the domain name.
 1. Select Confirm and then select Add.
 
-:::image type="content" source="./media/direct-routing-add-domain.png" alt-text="Screenshot of adding a custom domain.":::
+[ ![Screenshot of adding a custom domain.](./media/direct-routing-add-domain.png)](./media/direct-routing-add-domain.png#lightbox)
 
 #### Verify domain ownership
 
 1. Select Verify next to new domain that is now visible in Domain’s list.
-1. Azure portal generates a value for a TXT record, you need to add that record to your registrars or DNS hosting provider website to set up your domain.
+1. Azure portal generates a value for a TXT record, you need to add that record to
 
-:::image type="content" source="./media/direct-routing-verify-domain-2.png" alt-text="Screenshot of verifying a custom domain.":::
+[ ![Screenshot of verifying a custom domain.](./media/direct-routing-verify-domain-2.png)](./media/direct-routing-verify-domain-2.png#lightbox)
 
 >[!Note] 
 >It might take up to 30 minutes for new DNS record to propagate on the Internet
 
 3. Select Next. If everything is set up correctly, you should see Domain status changed to *Verified* next to the added domain.
 
-:::image type="content" source="./media/direct-routing-domain-verified.png" alt-text="Screenshot of a verified domain.":::
+[ ![Screenshot of a verified domain.](./media/direct-routing-domain-verified.png)](./media/direct-routing-domain-verified.png#lightbox)
 
 #### Remove domain from Azure Communication Services
 
 If you want to remove a domain from your Azure Communication Services direct routing configuration, select the checkbox fir a corresponding domain name, and select *Remove*.
 
-:::image type="content" source="./media/direct-routing-remove-domain.png" alt-text="Screenshot of removing a custom domain.":::
+[ ![Screenshot of removing a custom domain.](./media/direct-routing-remove-domain.png)](./media/direct-routing-remove-domain.png#lightbox)
 
 ## Next steps:
 

articles/communication-services/quickstarts/telephony/includes/voice-routing-sdk-java.md

@@ -108,9 +108,9 @@ SipRoutingAsyncClient sipRoutingAsyncClient = new SipRoutingClientBuilder()
 
 Direct routing configuration consists of:
 
-1. Domain ownership verification - see [prerequisites](#prerequisites)
-1. Creating trunks (adding SBCs)
-1. Creating voice routes
+- Domain ownership verification - see [prerequisites](#prerequisites)
+- Creating trunks (adding SBCs)
+- Creating voice routes
 
 ### Create or Update Trunks
 

articles/communication-services/quickstarts/telephony/includes/voice-routing-sdk-portal.md

@@ -38,7 +38,7 @@ ms.author: nikuklic
 
 ## Creating Voice Routing rules
 
-:::image type="content" source="../media/voice-routing/voice-routing-configuration.png" alt-text="Screenshot of outgoing voice routing configuration.":::
+[ ![Screenshot of outgoing voice routing configuration.](../media/voice-routing/voice-routing-configuration.png)](../media/voice-routing/voice-routing-configuration.png#lightbox)
 
 Give your voice route a name, specify the number pattern using regular expressions, and select SBC for that pattern. 
 Here are some examples of basic regular expressions:

articles/communication-services/quickstarts/telephony/includes/voice-routing-sdk-python.md

@@ -103,9 +103,9 @@ except Exception as ex:
 
 ## Setup direct routing configuration
 
-1. Domain ownership verification - see [prerequisites](#prerequisites)
-1. Creating trunks (adding SBCs)
-1. Creating voice routes
+- Domain ownership verification - see [prerequisites](#prerequisites)
+- Creating trunks (adding SBCs)
+- Creating voice routes
 
 ### Create or Update Trunks