You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: articles/storage/files/storage-troubleshoot-linux-file-connection-problems.md
+8-8Lines changed: 8 additions & 8 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -124,25 +124,25 @@ The encryption feature for SMB 3.0 for Linux was introduced in the 4.11 kernel.
124
124
125
125
If your Linux SMB client doesn't support encryption, mount Azure Files by using SMB 2.1 from an Azure Linux VM that's in the same datacenter as the file share. Verify that the [Secure transfer required](https://docs.microsoft.com/azure/storage/common/storage-require-secure-transfer) setting is disabled on the storage account.
126
126
127
-
<aid="authorizationfailureportal"></a>
128
-
## Error “Authorization failure” when browsing to an Azure file share in the portal
127
+
<aid="noaaccessfailureportal"></a>
128
+
## Error “No access” when browsing to an Azure file share in the portal
129
129
130
130
When you browse to an Azure file share in the portal, you may receive the following error:
131
131
132
-
Authorization failure
133
-
You do not have access
132
+
No access
133
+
Error code: 403
134
134
135
-
### Cause 1: Your user account does not have access to the storage account
135
+
### Cause 1: Virtual network or firewall rules are enabled on the storage account
136
136
137
137
### Solution for cause 1
138
138
139
-
Browse to the storage account where the Azure file share is located, click **Access control (IAM)** and verify your user account has access to the storage account. To learn more, see [How to secure your storage account with Role-Based Access Control (RBAC)](https://docs.microsoft.com/azure/storage/blobs/security-recommendations#data-protection).
139
+
Verify virtual network and firewall rules are configured properly on the storage account. To test if virtual network or firewall rules is causing the issue, temporarily change the setting on the storage account to **Allow access from all networks**. To learn more, see [Configure Azure Storage firewalls and virtual networks](https://docs.microsoft.com/azure/storage/common/storage-network-security).
140
140
141
-
### Cause 2: Virtual network or firewall rules are enabled on the storage account
141
+
### Cause 2: Your user account does not have access to the storage account
142
142
143
143
### Solution for cause 2
144
144
145
-
Verify virtual network and firewall rules are configured properly on the storage account. To test if virtual network or firewall rules is causing the issue, temporarily change the setting on the storage account to **Allow access from all networks**. To learn more, see [Configure Azure Storage firewalls and virtual networks](https://docs.microsoft.com/azure/storage/common/storage-network-security).
145
+
Browse to the storage account where the Azure file share is located, click **Access control (IAM)** and verify your user account has access to the storage account. To learn more, see [How to secure your storage account with Role-Based Access Control (RBAC)](https://docs.microsoft.com/azure/storage/blobs/security-recommendations#data-protection).
146
146
147
147
<aid="open-handles"></a>
148
148
## Unable to delete a file or directory in an Azure file share
Copy file name to clipboardExpand all lines: articles/storage/files/storage-troubleshoot-windows-file-connection-problems.md
+11-8Lines changed: 11 additions & 8 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -133,28 +133,31 @@ To close open handles for a file share, directory or file, use the [Close-AzStor
133
133
> [!Note]
134
134
> The Get-AzStorageFileHandle and Close-AzStorageFileHandle cmdlets are included in Az PowerShell module version 2.4 or later. To install the latest Az PowerShell module, see [Install the Azure PowerShell module](https://docs.microsoft.com/powershell/azure/install-az-ps).
135
135
136
-
<aid="authorizationfailureportal"></a>
137
-
## Error “Authorization failure” when browsing to an Azure file share in the portal
136
+
<aid="noaaccessfailureportal"></a>
137
+
## Error “No access” when browsing to an Azure file share in the portal
138
138
139
139
When you browse to an Azure file share in the portal, you may receive the following error:
140
140
141
-
Authorization failure
142
-
You do not have access
141
+
No access
142
+
Error code: 403
143
143
144
-
### Cause 1: Your user account does not have access to the storage account
144
+
### Cause 1: Virtual network or firewall rules are enabled on the storage account
145
145
146
146
### Solution for cause 1
147
147
148
-
Browse to the storage account where the Azure file share is located, click **Access control (IAM)** and verify your user account has access to the storage account. To learn more, see [How to secure your storage account with Role-Based Access Control (RBAC)](https://docs.microsoft.com/azure/storage/blobs/security-recommendations#data-protection).
148
+
Verify virtual network and firewall rules are configured properly on the storage account. To test if virtual network or firewall rules is causing the issue, temporarily change the setting on the storage account to **Allow access from all networks**. To learn more, see [Configure Azure Storage firewalls and virtual networks](https://docs.microsoft.com/azure/storage/common/storage-network-security).
149
149
150
-
### Cause 2: Virtual network or firewall rules are enabled on the storage account
150
+
### Cause 2: Your user account does not have access to the storage account
151
151
152
152
### Solution for cause 2
153
153
154
-
Verify virtual network and firewall rules are configured properly on the storage account. To test if virtual network or firewall rules is causing the issue, temporarily change the setting on the storage account to **Allow access from all networks**. To learn more, see [Configure Azure Storage firewalls and virtual networks](https://docs.microsoft.com/azure/storage/common/storage-network-security).
154
+
Browse to the storage account where the Azure file share is located, click **Access control (IAM)** and verify your user account has access to the storage account. To learn more, see [How to secure your storage account with Role-Based Access Control (RBAC)](https://docs.microsoft.com/azure/storage/blobs/security-recommendations#data-protection).
155
155
156
156
<aid="open-handles"></a>
157
157
## Unable to delete a file or directory in an Azure file share
158
+
When you try to delete a file, you may receive the following error:
159
+
160
+
The specified resource is marked for deletion by an SMB client.
158
161
159
162
### Cause
160
163
This issue typically occurs if the file or directory has an open handle.
0 commit comments