update

Author: v-nagta

articles/active-directory/saas-apps/ice-contact-center-tutorial.md

@@ -13,7 +13,7 @@ ms.subservice: saas-app-tutorial
 ms.workload: identity
 ms.tgt_pltfrm: na
 ms.topic: tutorial
-ms.date: 05/12/2020
+ms.date: 05/15/2020
 ms.author: jeedes
 
 ms.collection: M365-identity-device-management
@@ -41,11 +41,6 @@ To get started, you need the following items:
 In this tutorial, you configure and test Azure AD SSO in a test environment.
 
 * ice Contact Center supports **SP** initiated SSO
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 * Once you configure ice Contact Center you can enforce session control, which protect exfiltration and infiltration of your organization’s sensitive data in real-time. Session control extend from Conditional Access. [Learn how to enforce session control with Microsoft Cloud App Security](https://docs.microsoft.com/cloud-app-security/proxy-deployment-any-app).
 
 ## Adding ice Contact Center from the gallery
@@ -59,7 +54,6 @@ To configure the integration of ice Contact Center into Azure AD, you need to ad
 1. In the **Add from the gallery** section, type **ice Contact Center** in the search box.
 1. Select **ice Contact Center** from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
 
-
 ## Configure and test Azure AD single sign-on for ice Contact Center
 
 Configure and test Azure AD SSO with ice Contact Center using a test user called **B.Simon**. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in ice Contact Center.
@@ -96,6 +90,15 @@ Follow these steps to enable Azure AD SSO in the Azure portal.
     | `https://<TENANT>-imrpool.icescape.com:PORT/identity`|
     | `https://<TENANT>-imrpool.iceuc.com:PORT/identity`|
 
+    c. In the **Reply URL** textbox, type a URL using one of the following pattern:
+
+    | | |
+    |-|-|
+    | `https://<TENANT>-imrpool.icescape365.com:PORT/identity`|
+    | `https://<TENANT>-imrpool.icescape.com:PORT/identity`|
+    | `https://<TENANT>-imrpool.iceuc.com:PORT/identity`|
+    | `https://login.microsoftonline.com/common/oauth2/nativeclient`|
+
 	> [!NOTE]
 	> These values are not real. Update these values with the actual Sign on URL and Identifier. Contact [ice Contact Center Client support team](mailto:[email protected]) to get these values. You can also refer to the patterns shown in the **Basic SAML Configuration** section in the Azure portal.