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Update how-to-use-file-uploader.md
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articles/azure-supportability/how-to-use-file-uploader.md

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---
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title: Microsoft Azure new support request File Upload utility guidelines | Microsoft Docs
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description: Describes the guidelines when using Microsoft Azure new support request File Upload utility
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title: Azure support request - file upload guidelines
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description: Describes the guidelines when using Microsoft Azure support request file upload option
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author: genlin
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tags: billing
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ms.assetid: 86697fdf-3499-4cab-ab3f-10d40d3c1f70
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ms.author: genli
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---
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# Microsoft Azure new support request File Upload utility guidelines
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When you [create a support request](https://portal.azure.com/#create/Microsoft.Support), the File Upload utility can help you easily upload diagnostic files or any other files that you think are relevant to the incident.
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# Microsoft Azure new support request file upload utility guidelines
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When you [create a support request](https://portal.azure.com/#create/Microsoft.Support), the file upload option can help you easily upload diagnostic files or any other files that you think are relevant to the incident.
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> [!NOTE]
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> To protect your privacy, do not include any personal information in your upload.
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Follow these guidelines when you use the File Upload utility:
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Follow these guidelines when you use the file upload option:
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* All files must have a file name extension, such as .docx or .xlsx. See the table for the list of allowed file name extensions.
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* The file name must be no longer than 110 characters.

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