+Azure Communication Services generates call data in the form of metrics and events as you make calls. You must store these data in a Log Analytics workspace that is in the same resource group as your calling resource in order to Call Diagnostics to work. For Call Diagnostics to analyze new call data, you must enable a diagnostic setting in Azure Monitor that directs these call data to be stored in your Log Analytics workspace as they are created. These call data are not retroactively available from Azure Communication Services, but once you setup your diagnostic setting you control the data retention periods for your Log Analytics resource.
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