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Merge pull request #282119 from bandersmsft/ea-transfers
MCM - Update ea-transfers for auto enrollment transfer for Lucy
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articles/cost-management-billing/manage/ea-transfers.md

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ms.service: cost-management-billing
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ms.subservice: enterprise
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ms.topic: conceptual
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ms.date: 07/15/2024
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ms.date: 07/30/2024
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ms.author: banders
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### Auto enrollment transfer
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You might see that an enrollment has the **Transferred** state, even if you didn't submit a support ticket to request an enrollment transfer. The **Transferred** state results from the auto enrollment transfer process. In order for the auto enrollment transfer to occur during the renewal phrase, there are a few items that must be included in the new agreement:
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You might see that an enrollment has the **Transferred** state, even if you didn't submit a support ticket to request an enrollment transfer. The **Transferred** state results from the auto enrollment transfer process. In order for the auto enrollment transfer to occur during the renewal phase, there are a few items that must be included in the new agreement:
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- Prior enrollment number (it must exist in Azure portal)
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- Expiration date of the prior enrollment number is one day before the effective start date of the new agreement
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- The new agreement has an invoiced Azure Prepayment order that has a current date or is backdated
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- The new enrollment is created in the Azure portal
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- Auto enrollment transfers are executed on the effective start date of the target enrollment. The start date is usually first day of the month. It takes three to four days to complete the enrollment transfer and for it to appear in the Azure portal.
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- If the subscription or account was deleted within five days of the effective transfer date, the auto transfer stops automatically and fails.
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If there's no missing usage data in the Azure portal between the prior enrollment and the new enrollment, then you don't have to create a transfer support ticket.
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