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Copy file name to clipboardExpand all lines: articles/communication-services/quickstarts/sms/apply-for-ten-digit-long-code.md
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@@ -238,9 +238,10 @@ After completing the **Use Case** tab, click next to proceed to the **Campaign a
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-**Subscriber Help**: Select **Yes** or **No** to indicate if subscriber help is available.
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-**Subscriber Help Answer**: If **Yes** is selected, provide the message for subscribers seeking assistance.
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##### PRO TIP: Make Opt-In/Out and HELP Messages Clear and Compliant
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> [!TIP]
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> **PRO TIP:** Make Opt-In/Out and HELP Messages Clear and Compliant
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###### Opt-in Message
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**Opt-in Message Requirements**
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The Opt-In Message must include the following information:
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@@ -250,29 +251,29 @@ After completing the **Use Case** tab, click next to proceed to the **Campaign a
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- Help information (for example, "send HELP for help")
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- Opt-out information (for example, "send STOP to unsubscribe")
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An example might look like this:
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**An example might look like this:**
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> *Thank you for opting in to receive [type of messages] from [Brand Name]. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt out from receiving messages from this number. Send START to resume a conversation.*
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###### Opt-out Message
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**Opt-out Message Requirements**
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The Opt-Out Message must include the following information:
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- Brand name
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- Confirmation that the recipient will receive no further messages.
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An example might look like this:
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**An example might look like this:**
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> *You have successfully opted out of messages from this [Brand Name] number. You'll receive no further messages. Reply START to resume. Msg & data rates may apply.*
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###### Help Message
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**Help Message Requirements**
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The Help Message must include the following information:
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- Brand name
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- Support contact information (for example, an email address, phone number, or website)
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An example might look like this:
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**An example might look like this:**
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> *Thank you for contacting [Brand Name] support. Please email us at [email address] for support. Reply STOP to opt-out from receiving messages from this number. Msg & data rates may apply.*
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