updating backup restore cm

Author: batamig

articles/defender-for-iot/organizations/back-up-restore-management.md

@@ -1,7 +1,7 @@
 ---
 title: Back up and restore the on-premises management console - Microsoft Defender for IoT
 description: Learn how to back up and restore the Microsoft Defender for IoT on-premises management console.
-ms.date: 03/09/2023
+ms.date: 07/31/2023
 ms.topic: how-to
 ---
 
@@ -14,7 +14,7 @@ Back up and restore your on-premises management console to help protect against
 - Use an SMB server to save your backup files to an external server
 - Restore the on-premises management console from the latest backup via CLI
 
-## Define backup and restore settings
+## Define automated backup and restore settings
 
 The on-premises management console is automatically backed up daily to the `/var/cyberx/backups` directory. Backup files do *not* include PCAP or log files, which must be manually backed up if needed.
 
@@ -23,6 +23,18 @@ We recommend that you configure your on-premises management console to automatic
 > [!NOTE]
 > Backup files can be used to restore an on-premises management console only if the on-premises management console's current software version is the same as the version in the backup file.
 
+## Manually extract a system backup file
+
+This procedure describes how to manually extract an on-premises management console backup file. Exported backup files can't be used by customers to restore an on-premises management console, and are only meant to be sent to customer support for analysis while troubleshooting.
+
+1. Sign into the on-premises management console as an admin user.
+1. Select **System settings** > **Export**.
+1. Under **Export Options**, select **System backup** and then select **Export**.
+
+    The exported file is created, and listed in the **Archived Files** grid at the bottom of the page.
+
+1. Click the filename to download your exported file. Make sure to view the OTP (One Time Password) to send it to support with your exported file.
+
 ## Start an immediate, unscheduled backup via CLI
 
 You may want to create a manual backup file, such as just after updating your OT sensor software.

articles/defender-for-iot/organizations/back-up-restore-sensor.md

@@ -104,16 +104,18 @@ The following procedures describe how to restore your sensor using a backup file
 
 ### Restore an OT sensor from the sensor GUI
 
-1. Sign into the OT sensor via SFTP and download the backup file you want to use to a location accessible from the OT sensor GUI. This backup file must be one that had been generated automatically or manually via the CLI.
+1. Sign into the OT sensor via SFTP and download the backup file you want to use to a location accessible from the OT sensor GUI. 
 
     Backup files are saved on your OT sensor machine, at `/var/cyberx/backups`, and are named using the following syntax: `<sensor name>-backup-version-<version>-<date>.tar`.
 
     For example: `Sensor_1-backup-version-2.6.0.102-2019-06-24_09:24:55.tar`
 
     > [!IMPORTANT]
-    > Make sure that the backup file you select uses the same OT sensor software version that's currently installed on your OT sensor.
+    > - Make sure that the backup file you select uses the same OT sensor software version that's currently installed on your OT sensor.
+    >
+    > - Your backup file must be one that had been generated automatically or manually via the CLI. If you're using a backup file generated manually by the GUI, you'll need to contact support to use it to restore your sensor.
  
-1. Sign into the OT sensor GUI and select **System settings** > **Sensor management** > **Health and troubleshooting** > **Backup & restore** > **Restore**. 
+1. Sign into the OT sensor GUI and select **System settings** > **Sensor management** > **Health and troubleshooting** > **Backup & restore** > **Restore**.
 
 1. Select **Browse** to select your downloaded backup file. The sensor will start to restore from the selected backup file.
 
@@ -131,6 +133,5 @@ For more information, see the [OT sensor CLI reference](cli-ot-sensor.md#start-a
 
 ## Next steps
 
-[Maintain OT network sensors from the GUI](how-to-manage-individual-sensors.md)
-
-[Backup OT network sensors from the on-premises management console](back-up-sensors-from-management.md)
+- [Maintain OT network sensors from the GUI](how-to-manage-individual-sensors.md)
+- [Backup OT network sensors from the on-premises management console](back-up-sensors-from-management.md)