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articles/databox/data-box-troubleshoot.md

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# Troubleshoot data copy issues on Azure Data Box, Data Box Next-gen, and Azure Data Box Heavy
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This article describes how to troubleshoot issues when performing data copies or data uploads for an Azure Data Box, Azure Data Box Next-Gen or Azure Data Box Heavy import order. The article includes the list of possible errors seen when data is copied to the Data Box or uploaded from Data Box.
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This article describes how to troubleshoot issues when performing data copies or data uploads for an Azure Data Box, Azure Data Box Next-gen or Azure Data Box Heavy import order. The article includes the list of possible errors seen when data is copied to the Data Box or uploaded from Data Box.
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For help troubleshooting issues with accessing the shares on your device, see [Troubleshoot share connection failure during data copy](data-box-troubleshoot-share-access.md).
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For help on troubleshooting issues with accessing the shares on your device, see [Troubleshoot share connection failure during data copy](data-box-troubleshoot-share-access.md).
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> [!NOTE]
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> The information in this article applies to import orders only.

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