acro fixes

Author: Justinha

articles/active-directory/authentication/troubleshoot-sspr.md

@@ -29,7 +29,7 @@ If you have problems seeing or configuring SSPR options in the Microsoft Entra a
 
 ### I don't see the **Password reset** section under Azure AD in the Microsoft Entra admin center.
 
-You won't see if **Password reset** menu option if you don't have an Azure AD license assigned to the administrator performing the operation.
+You don't see if **Password reset** menu option if you don't have an Azure AD license assigned to the administrator performing the operation.
 
 To assign a license to the administrator account in question, follow the steps to [Assign, verify, and resolve problems with licenses](../enterprise-users/licensing-groups-assign.md#step-1-assign-the-required-licenses).
 
@@ -87,7 +87,7 @@ Also review troubleshooting steps to make sure that the administrator performing
 
 ### There's an error processing the request.
 
-Generic SSPR registration errors can be caused by many issues, but generally this error is caused by either a service outage or a configuration issue. If you continue to see this generic error when you retry the SSPR registration process, [contact Microsoft support](#contact-microsoft-support) for additional assistance.
+Generic SSPR registration errors can be caused by many issues, but generally this error is caused by either a service outage or a configuration issue. If you continue to see this generic error when you retry the SSPR registration process, [contact Microsoft support](#contact-microsoft-support) for help.
 
 ## SSPR usage
 
@@ -106,7 +106,7 @@ If you or your users have problems using SSPR, review the following troubleshoot
 | The user is prevented from attempting a password reset too many times in a day. | An automatic throttling mechanism is used to block users from attempting to reset their passwords too many times in a short period of time. Throttling occurs the following scenarios: <br><ul><li>The user attempts to validate a phone number five times in one hour.</li><li>The user attempts to use the security questions gate five times in one hour.</li><li>The user attempts to reset a password for the same user account five times in one hour.</li></ul>If a user encounters this problem, they must wait 24 hours after the last attempt. The user can then reset their password. |
 | The user sees an error when validating their phone number. | This error occurs when the phone number entered doesn't match the phone number on file. Make sure the user is entering the complete phone number, including the area and country code, when they attempt to use a phone-based method for password reset. |
 | The user sees an error when using their email address. | If the UPN differs from the primary ProxyAddress/SMTPAddress of the user, the [Sign-in to Azure AD with email as an alternate login ID](howto-authentication-use-email-signin.md) setting must be enabled for the tenant. |
-| There's an error processing the request. | Generic SSPR registration errors can be caused by many issues, but generally this error is caused by either a service outage or a configuration issue. If you continue to see this generic error when you re-try the SSPR registration process, [contact Microsoft support](#contact-microsoft-support) for additional assistance. |
+| There's an error processing the request. | Generic SSPR registration errors can be caused by many issues, but generally this error is caused by either a service outage or a configuration issue. If you continue to see this generic error when you re-try the SSPR registration process, [contact Microsoft support](#contact-microsoft-support) for help. |
 | On-premises policy violation | The password doesn't meet the on-premises Active Directory password policy. The user must define a password that meets the complexity or strength requirements. |
 | Password doesn't comply with fuzzy policy | The password that was used appears in the [banned password list](./concept-password-ban-bad.md#how-are-passwords-evaluated) and can't be used. The user must define a password that meets or exceeds the banned password list policy. |
 
@@ -118,14 +118,14 @@ Use the following information to understand the problem and what needs to be cor
 
 | Error | Details | Technical details |
 | --- | --- | --- |
-| TenantSSPRFlagDisabled = 9 | We're sorry, you can't reset your password at this time because your administrator has disabled password reset for your organization. There is no further action you can take to resolve this situation. Please contact your admin and ask them to enable this feature.<br /><br />To learn more, see [Help, I forgot my Azure AD password](https://support.microsoft.com/account-billing/reset-your-work-or-school-password-using-security-info-23dde81f-08bb-4776-ba72-e6b72b9dda9e#common-problems-and-their-solutions). | SSPR_0009: We've detected that password reset has not been enabled by your administrator. Please contact your admin and ask them to enable password reset for your organization. |
-| WritebackNotEnabled = 10 |We're sorry, you can't reset your password at this time because your administrator has not enabled a necessary service for your organization. There is no further action you can take to resolve this situation. Please contact your admin and ask them to check your organization's configuration.<br /><br />To learn more about this necessary service, see [Configuring password writeback](./tutorial-enable-sspr-writeback.md). | SSPR_0010: We've detected that password writeback has not been enabled. Please contact your admin and ask them to enable password writeback. |
-| SsprNotEnabledInUserPolicy = 11 | We're sorry, you can't reset your password at this time because your administrator has not configured password reset for your organization. There is no further action you can take to resolve this situation. Contact your admin and ask them to configure password reset.<br /><br />To learn more about password reset configuration, see [Quickstart: Azure AD self-service password reset](./tutorial-enable-sspr.md). | SSPR_0011: Your organization has not defined a password reset policy. Please contact your admin and ask them to define a password reset policy. |
-| UserNotLicensed = 12 | We're sorry, you can't reset your password at this time because required licenses are missing from your organization. There is no further action you can take to resolve this situation. Please contact your admin and ask them to check your license assignment.<br /><br />To learn more about licensing, see [Licensing requirements for Azure AD self-service password reset](./concept-sspr-licensing.md). | SSPR_0012: Your organization does not have the required licenses necessary to perform password reset. Please contact your admin and ask them to review the license assignments. |
-| UserNotMemberOfScopedAccessGroup = 13 | We're sorry, you can't reset your password at this time because your administrator has not configured your account to use password reset. There is no further action you can take to resolve this situation. Please contact your admin and ask them to configure your account for password reset.<br /><br />To learn more about account configuration for password reset, see [Roll out password reset for users](./howto-sspr-deployment.md). | SSPR_0013: You are not a member of a group enabled for password reset. Contact your admin and request to be added to the group. |
-| UserNotProperlyConfigured = 14 | We're sorry, you can't reset your password at this time because necessary information is missing from your account. There is no further action you can take to resolve this situation. Please contact you admin and ask them to reset your password for you. After you have access to your account again, you need to register the necessary information.<br /><br />To register information, follow the steps in the [Register for self-service password reset](https://support.microsoft.com/account-billing/register-the-password-reset-verification-method-for-a-work-or-school-account-47a55d4a-05b0-4f67-9a63-f39a43dbe20a) article. | SSPR_0014: Additional security info is needed to reset your password. To proceed, contact your admin and ask them to reset your password. After you have access to your account, you can register additional security info at https://aka.ms/ssprsetup. Your admin can add additional security info to your account by following the steps in [Set and read authentication data for password reset](howto-sspr-authenticationdata.md). |
-| OnPremisesAdminActionRequired = 29 | We're sorry, we can't reset your password at this time because of a problem with your organization's password reset configuration. There is no further action you can take to resolve this situation. Please contact your admin and ask them to investigate. <br /><br />Or<br /><br />We cannot reset your password at this time because of a problem with your organization's password reset configuration. There is no further action you can take to resolve this issue. Please contact your admin and ask them to investigate.<br /><br />To learn more about the potential problem, see [Troubleshoot password writeback](troubleshoot-sspr-writeback.md). | SSPR_0029: We are unable to reset your password due to an error in your on-premises configuration. Please contact your admin and ask them to investigate. |
-| OnPremisesConnectivityError = 30 | We're sorry, we can't reset your password at this time because of connectivity issues to your organization. There is no action to take right now, but the problem might be resolved if you try again later. If the problem persists, please contact your admin and ask them to investigate.<br /><br />To learn more about connectivity issues, see [Troubleshoot password writeback connectivity](troubleshoot-sspr-writeback.md). | SSPR_0030: We can't reset your password due to a poor connection with your on-premises environment. Contact your admin and ask them to investigate.|
+| TenantSSPRFlagDisabled = 9 | We're sorry, you can't reset your password at this time because your administrator has disabled password reset for your organization. There is no further action you can take to resolve this situation. Contact your admin and ask them to enable this feature.<br /><br />To learn more, see [Help, I forgot my Azure AD password](https://support.microsoft.com/account-billing/reset-your-work-or-school-password-using-security-info-23dde81f-08bb-4776-ba72-e6b72b9dda9e#common-problems-and-their-solutions). | SSPR_0009: We've detected that password reset has not been enabled by your administrator. Contact your admin and ask them to enable password reset for your organization. |
+| WritebackNotEnabled = 10 |We're sorry, you can't reset your password at this time because your administrator has not enabled a necessary service for your organization. There is no further action you can take to resolve this situation. Contact your admin and ask them to check your organization's configuration.<br /><br />To learn more about this necessary service, see [Configuring password writeback](./tutorial-enable-sspr-writeback.md). | SSPR_0010: We've detected that password writeback has not been enabled. Contact your admin and ask them to enable password writeback. |
+| SsprNotEnabledInUserPolicy = 11 | We're sorry, you can't reset your password at this time because your administrator has not configured password reset for your organization. There is no further action you can take to resolve this situation. Contact your admin and ask them to configure password reset.<br /><br />To learn more about password reset configuration, see [Quickstart: Azure AD self-service password reset](./tutorial-enable-sspr.md). | SSPR_0011: Your organization has not defined a password reset policy. Contact your admin and ask them to define a password reset policy. |
+| UserNotLicensed = 12 | We're sorry, you can't reset your password at this time because required licenses are missing from your organization. There is no further action you can take to resolve this situation. Contact your admin and ask them to check your license assignment.<br /><br />To learn more about licensing, see [Licensing requirements for Azure AD self-service password reset](./concept-sspr-licensing.md). | SSPR_0012: Your organization does not have the required licenses necessary to perform password reset. Contact your admin and ask them to review the license assignments. |
+| UserNotMemberOfScopedAccessGroup = 13 | We're sorry, you can't reset your password at this time because your administrator has not configured your account to use password reset. There is no further action you can take to resolve this situation. Contact your admin and ask them to configure your account for password reset.<br /><br />To learn more about account configuration for password reset, see [Roll out password reset for users](./howto-sspr-deployment.md). | SSPR_0013: You are not a member of a group enabled for password reset. Contact your admin and request to be added to the group. |
+| UserNotProperlyConfigured = 14 | We're sorry, you can't reset your password at this time because necessary information is missing from your account. There is no further action you can take to resolve this situation. Contact you admin and ask them to reset your password for you. After you have access to your account again, you need to register the necessary information.<br /><br />To register information, follow the steps in the [Register for self-service password reset](https://support.microsoft.com/account-billing/register-the-password-reset-verification-method-for-a-work-or-school-account-47a55d4a-05b0-4f67-9a63-f39a43dbe20a) article. | SSPR_0014: Additional security info is needed to reset your password. To proceed, contact your admin and ask them to reset your password. After you have access to your account, you can register additional security info at https://aka.ms/ssprsetup. Your admin can add additional security info to your account by following the steps in [Set and read authentication data for password reset](howto-sspr-authenticationdata.md). |
+| OnPremisesAdminActionRequired = 29 | We're sorry, we can't reset your password at this time because of a problem with your organization's password reset configuration. There is no further action you can take to resolve this situation. Contact your admin and ask them to investigate. <br /><br />Or<br /><br />We cannot reset your password at this time because of a problem with your organization's password reset configuration. There is no further action you can take to resolve this issue. Contact your admin and ask them to investigate.<br /><br />To learn more about the potential problem, see [Troubleshoot password writeback](troubleshoot-sspr-writeback.md). | SSPR_0029: We are unable to reset your password due to an error in your on-premises configuration. Contact your admin and ask them to investigate. |
+| OnPremisesConnectivityError = 30 | We're sorry, we can't reset your password at this time because of connectivity issues to your organization. There is no action to take right now, but the problem might be resolved if you try again later. If the problem persists, contact your admin and ask them to investigate.<br /><br />To learn more about connectivity issues, see [Troubleshoot password writeback connectivity](troubleshoot-sspr-writeback.md). | SSPR_0030: We can't reset your password due to a poor connection with your on-premises environment. Contact your admin and ask them to investigate.|
 
 ## Azure AD forums