Merge pull request #270224 from tarTech23/service1

ServiceNow integration update

Author: Jill Grant

articles/defender-for-iot/organizations/integrate-overview.md

@@ -25,7 +25,6 @@ Integrate Microsoft Defender for IoT with partner services to view data from acr
 | **Aruba ClearPass** (on-premises) | View Defender for IoT data together with Aruba ClearPass data by doing one of the following:<br><br>- Configure your sensor to send syslog files directly to ClearPass. <br>- | - OT networks <br>- Cloud-connected or locally managed OT sensors | Microsoft |  [Forward on-premises OT alert information](how-to-forward-alert-information-to-partners.md) <br><br>[Defender for IoT API reference](references-work-with-defender-for-iot-apis.md)|
 |**Aruba ClearPass** (legacy)      |   Share Defender for IoT data directly with ClearPass Security Exchange and update the ClearPass Policy Manager Endpoint Database with Defender for IoT data.   |  - OT networks<br>- Locally managed sensors and on-premises management consoles     |   Microsoft      |  [Integrate ClearPass with Microsoft Defender for IoT](tutorial-clearpass.md)  |
 
-
 ## Axonius
 
 |Name  |Description  |Support scope  |Supported by  |Learn more |
@@ -101,9 +100,11 @@ Integrate Microsoft Defender for IoT with partner services to view data from acr
 
 |Name  |Description  |Support scope  |Supported by  |Learn more |
 |---------|---------|---------|---------|---------|
-| **Vulnerability Response Integration with Microsoft Azure Defender for IoT** | View Defender for IoT device vulnerabilities in ServiceNow.  |    - OT networks<br>- Locally managed sensors and on-premises management consoles  |    ServiceNow  | [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/463a7907c3313010985a1b2d3640dd7e/1.0.1?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Ddefender%2520for%2520iot&sl=sh) |
-| **Service Graph Connector Integration with Microsoft Azure Defender for IoT** | View Defender for IoT device detections, sensors, and network connections in ServiceNow. |  - OT networks<br>- Locally managed sensors and on-premises management consoles       |    ServiceNow     |  [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/ddd4bf1b53f130104b5cddeeff7b1229/1.0.0?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Ddefender%2520for%2520iot&sl=sh) |
-| **Microsoft Defender for IoT** (Legacy) | View Defender for IoT device detections and alerts in ServiceNow.  |    - OT networks<br>- Locally managed sensors and on-premises management consoles       |    Microsoft     |  [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/6dca6137dbba13406f7deeb5ca961906/3.1.5?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Ddefender%2520for%2520iot&sl=sh)<br><br>[Integrate ServiceNow with Microsoft Defender for IoT](tutorial-servicenow.md) |
+| **Vulnerability Response Integration with Microsoft Azure Defender for IoT** | View Defender for IoT device vulnerabilities in ServiceNow.  |  - Supports the Central Manager <br>- Locally managed sensors and on-premises management consoles  |    ServiceNow  | [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/463a7907c3313010985a1b2d3640dd7e/1.0.1?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Ddefender%2520for%2520iot&sl=sh) <br><br>[Integrate ServiceNow with Microsoft Defender for IoT](tutorial-servicenow.md)|
+| **Vulnerability Response Integration with Defender for IoT (On-premises Management Console)** | View Defender for IoT device vulnerabilities in ServiceNow.  |  - Supports the Central Manager <br>- Locally managed sensors and on-premises management consoles  |    ServiceNow  | [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/463a7907c3313010985a1b2d3640dd7e/1.0.5?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%25253Bgenerative_ai%25253Bsnow_solution%26q%3Ddefender%2520for%2520IoT&sl=sh) <br><br>[Integrate ServiceNow with Microsoft Defender for IoT](tutorial-servicenow.md)|
+| **Service Graph Connector Integration with Microsoft Azure Defender for IoT** | View Defender for IoT device detections, sensors, and network connections in ServiceNow. | - Supports the Azure based sensor<br>- Locally managed sensors and on-premises management consoles      |    ServiceNow     |  [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/ddd4bf1b53f130104b5cddeeff7b1229/1.0.0?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Ddefender%2520for%2520iot&sl=sh) <br><br>[Integrate ServiceNow with Microsoft Defender for IoT](tutorial-servicenow.md) |
+| **Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console)** | View Defender for IoT device detections, sensors, and network connections in ServiceNow. | - Supports the On Premises sensor <br>- Locally managed sensors and on-premises management consoles       |    ServiceNow     |  [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/ddd4bf1b53f130104b5cddeeff7b1229/1.0.4?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%25253Bgenerative_ai%25253Bsnow_solution%26q%3Ddefender%2520for%2520IoT&sl=sh) <br><br>[Integrate ServiceNow with Microsoft Defender for IoT](tutorial-servicenow.md) |
+| **Microsoft Defender for IoT** (Legacy) | View Defender for IoT device detections and alerts in ServiceNow.  | - Supports the Legacy version <br>- Locally managed sensors and on-premises management consoles       |    Microsoft     |  [ServiceNow store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/6dca6137dbba13406f7deeb5ca961906/3.1.5?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Ddefender%2520for%2520iot&sl=sh)<br><br>[Integrate ServiceNow with Microsoft Defender for IoT (legacy)](integrations/service-now-legacy.md) |
 
 ## Skybox
 

articles/defender-for-iot/organizations/integrations/service-now-legacy.md

@@ -8,7 +8,7 @@ ms.date: 08/11/2022
 # Integrate ServiceNow with Microsoft Defender for IoT (legacy)
 
 > [!NOTE]
-> A new [Operational Technology Manager](https://store.servicenow.com/sn_appstore_store.do#!/store/application/31eed0f72337201039e2cb0a56bf65ef/1.1.2?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Doperational%2520technology%2520manager&sl=sh) integration is now available from the ServiceNow store. The new integration streamlines Microsoft Defender for IoT sensor appliances, OT assets, network connections, and vulnerabilities to ServiceNow’s Operational Technology (OT) data model.
+> A new [Operational Technology Manager](https://store.servicenow.com/sn_appstore_store.do#!/store/application/31eed0f72337201039e2cb0a56bf65ef/1.1.10) integration is now available from the ServiceNow store. The new integration streamlines Microsoft Defender for IoT sensor appliances, OT assets, network connections, and vulnerabilities to ServiceNow’s Operational Technology (OT) data model. Check the software version, as more up-to-date versions of this software maybe available on the ServiceNow site.
 >
 >Please read the ServiceNow’s supporting links and docs for the ServiceNow's terms of service.
 >
@@ -64,6 +64,9 @@ Before you begin, make sure that you have the following prerequisites:
 
 - **Sensor architecture**: If you want to set up your environment to include direct communication between sensors and ServiceNow, for each sensor define the ServiceNow Sync, Forwarding rules, and proxy configuration (if a proxy is needed).
 
+> [!NOTE]
+>The integration for legacy versions of Defender for IoT will pass data for assets and alerts but won't pass vulnerability data.
+
 ## Download the Defender for IoT application in ServiceNow
 
 To access the Defender for IoT application within ServiceNow, you need to download the application from the ServiceNow application store.

articles/defender-for-iot/organizations/tutorial-servicenow.md

@@ -2,12 +2,12 @@
 title: Integrate ServiceNow with Microsoft Defender for IoT
 description: In this tutorial, learn how to integrate ServiceNow with Microsoft Defender for IoT.
 ms.topic: how-to
-ms.date: 08/11/2022
+ms.date: 03/24/2024
 ---
 
 # Integrate ServiceNow with Microsoft Defender for IoT
 
-The Defender for IoT integration with ServiceNow provides a extra level of centralized visibility, monitoring, and control for the IoT and OT landscape. These bridged platforms enable automated device visibility and threat management to previously unreachable ICS & IoT devices.
+The Defender for IoT integration with ServiceNow provides an extra level of centralized visibility, monitoring, and control for the IoT and OT landscape. These bridged platforms enable automated device visibility and threat management to previously unreachable ICS & IoT devices.
 
 The [Operational Technology Manager](https://store.servicenow.com/sn_appstore_store.do#!/store/application/31eed0f72337201039e2cb0a56bf65ef/1.1.2?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Doperational%2520technology%2520manager&sl=sh) integration is available from the ServiceNow store, which streamlines Microsoft Defender for IoT sensor appliances, OT assets, network connections, and vulnerabilities to ServiceNow’s Operational Technology (OT) data model.
 
@@ -17,15 +17,19 @@ Once you have the Operational Technology Manager application, two integrations a
 
 ### Service Graph Connector (SGC)
 
-Import Microsoft Defender for IoT sensors with additional attributes, including connection details and Purdue model zones, into the Network Intrusion Detection Systems (NIDS) class. Provide visibility into your OT network status and manage it within the ServiceNow application.
+Import Microsoft Defender for IoT sensors with more attributes, including connection details and Purdue model zones, into the Network Intrusion Detection Systems (NIDS) class. Provide visibility into your OT network status and manage it within the ServiceNow application.
 
-For more information, please see the [Service Graph Connector (SGC)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/ddd4bf1b53f130104b5cddeeff7b1229) information on the ServiceNow store.
+For more information about the On-premises Management Console option, see the [Service Graph Connector (SGC) for Microsoft Defender for IoT (On-premises Management Console)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/ddd4bf1b53f130104b5cddeeff7b1229) information on the ServiceNow store.
+
+For more information about the Azure Defender for IoT option, see the [Service Graph Connector (SGC) Integration with Microsoft Azure Defender for IoT](https://store.servicenow.com/sn_appstore_store.do#!/store/application/ddd4bf1b53f130104b5cddeeff7b1229) information on the ServiceNow store.
 
 ### Vulnerability Response (VR)
 
 Track and resolve vulnerabilities of your OT assets with the data imported from Defender for IoT into the ServiceNow Operational Technology Vulnerability Response application.
 
-For more information, please see the [Vulnerability Response (VR)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/463a7907c3313010985a1b2d3640dd7e) information on the ServiceNow store.
+For more information about the Azure Defender for IoT option, see the [Vulnerability Response (VR)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/a187f54f9713e91088ae3e0e6253afcf/1.0.1?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%25253Bgenerative_ai%25253Bsnow_solution%26q%3Ddefender%2520for%2520IoT&sl=sh) information on the ServiceNow store.
+
+For more information about the On-premises Management Console, see the [Vulnerability Response (VR) Integration with Microsoft Defender for IoT (On-premises Management Console)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/463a7907c3313010985a1b2d3640dd7e/1.0.5?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%25253Bgenerative_ai%25253Bsnow_solution%26q%3Ddefender%2520for%2520IoT&sl=sh) information on the ServiceNow store.
 
 For more information, read the ServiceNow supporting links and documentation for the ServiceNow terms of service.
 
@@ -37,4 +41,4 @@ Access the ServiceNow integrations from the ServiceNow store:
 - [Vulnerability Response (VR)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/463a7907c3313010985a1b2d3640dd7e)
 
 > [!div class="nextstepaction"]
-> [Integrations with Microsoft and partner services](integrate-overview.md)
+> [Integrations with Microsoft and partner services](integrate-overview.md)