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Copy file name to clipboardExpand all lines: articles/databox/data-box-disk-faq.md
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@@ -88,19 +88,19 @@ A. Microsoft provides a shipping label with the Data Box Disks in the shipping
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### Can I pick up my Data Box Disk order myself? Can I return the disks via a carrier that I choose?
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A. Yes. Microsoft also offers self-managed shipping. When placing the Data Box Disk order, you can choose self-managed shipping option. To pick up your Data Box Disk order, take the following steps:
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1. After you have placed the order, the order is processed and the disks are prepared. You will be notified via an email that your order is ready for pickup.
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2. Once the order is ready for pickup, go to your order in the Azure portal and navigate to the **Overview** blade.
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3. You will see a notification with a code in the Azure portal. Email the [Azure Data Box Operations team](mailto:[email protected]) and provide them the code. The team will provide the location and schedule a pickup date and time. You must call the team within 5 business days after you receive the email notification.
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1. After you have placed the order, the order is processed and the disks are prepared. You will be notified via an email that your order is ready for pickup.
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2. Once the order is ready for pickup, go to your order in the Azure portal and navigate to the **Overview** blade.
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3. You will see a notification with a code in the Azure portal. Email the [Azure Data Box Operations team](mailto:[email protected]) and provide them the code. The team will provide the location and schedule a pickup date and time. You must call the team within 5 business days after you receive the email notification.
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Once the data copy and validation is complete, take the following steps to return your disk:
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1. Once the data validation is complete, unplug the disks. Remove the connecting cables.
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2. Wrap all the disks and the connecting cables with a bubble wrap and place those into the shipping box. Charges may apply if the accessories are missing.
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1. Once the data validation is complete, unplug the disks. Remove the connecting cables.
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2. Wrap all the disks and the connecting cables with a bubble wrap and place those into the shipping box. Charges may apply if the accessories are missing.
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- Reuse the packaging from the initial shipment. We recommend that you pack disks using a well-secured bubbled wrap.
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- Make sure the fit is snug to reduce any movements within the box.
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3. Go to the **Overview blade** for your order in Azure portal. You should see a notification with a code.
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4. Use that code and email the [Azure Data Box Operations team](mailto:[email protected]) and provide them the code. They would provide you information on where and when to drop off the disks.
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- Reuse the packaging from the initial shipment. We recommend that you pack disks using a well-secured bubbled wrap.
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- Make sure the fit is snug to reduce any movements within the box.
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3. Go to the **Overview blade** for your order in Azure portal. You should see a notification with a code.
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4. Use that code and email the [Azure Data Box Operations team](mailto:[email protected]) and provide them the code. They would provide you information on where and when to drop off the disks.
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