Merge pull request #295385 from svaldesgzz/extended-zone-quota-update

Extended Zone: Request a quota increase in the Azure portal: update

Author: JillGrant615

articles/extended-zones/media/request-quota-increase/request-details.png

@@ -1,11 +1,12 @@
 ---
 title: Request quota increase - Azure portal
 description: Learn how to request a quota increase for your Azure Extended Zone resources using the Azure portal.
-author: halkazwini
-ms.author: halkazwini
+author: svaldes
+ms.author: svaldes
 ms.service: azure-extended-zones
 ms.topic: how-to
-ms.date: 11/19/2024
+ms.date: 02/26/2025
+#customer intent: As a user, I want to request a quota increase for my Azure Extended Zone resources so that I can manage my resources effectively.
 ---
 
 # Request a quota increase in the Azure portal
@@ -20,38 +21,54 @@ In this article, you learn how to request a quota increase for your Azure Extend
 
 In this section, you request a quota increase in the Azure portal.
 
-1. In the search box at the top of the portal, enter ***quota***. Select **Quotas** from the search results.
+1. In the search box at the top of the portal, enter ***Help + Support***. Select **Help + Support** from the search results.
 
-    :::image type="content" source="./media/request-quota-increase/portal-search.png" alt-text="Screenshot that shows how to search for Quotas in the Azure portal." lightbox="./media/request-quota-increase/portal-search.png":::
+1. On the Overview page, select **Create a Support Request**.
 
-1. On the Overview page, select a provider, such as **Compute**.
+1. The **Support AI Assistant** pane appears. In *Support AI Assistant* pane, select **Support + troubleshooting**.
 
-    :::image type="content" source="./media/request-quota-increase/quotas-overview.png" alt-text="Screenshot that shows the Overview page of Quotas in the Azure portal." lightbox="./media/request-quota-increase/quotas-overview.png":::
+    :::image type="content" source="./media/request-quota-increase/select-support-and-troubleshooting.png" alt-text="Screenshot that shows where to click for selecting Support + troubleshooting." lightbox="./media/request-quota-increase/select-support-and-troubleshooting.png":::
+ 
 
-    > [!NOTE]
-    > For all providers other than Compute, there is a **Request adjustment** column instead of the **Adjustable** column available for **Compute**. From the **Request adjustment**, you can request an increase for a specific quota, or create a support request for the increase.
+1. In the **Support + troubleshooting** search box, enter **compute quota**, then select **Subscription Management**. Select **Next**.
+
+1. Enter your subscription information, then select **Compute-VM (cores-vCPUs) subscription limit increases**. Select Next.
+
+1. Select **Create a Support Request**.
 
-1. On the **My quotas** page, select the quota you want to increase from the **Quota name** column. Make sure that the **Adjustable** column shows **Yes** for this quota.
+1. In the New support request pane, enter the following details:
 
-    > [!TIP]
-    > You can request an increase for a quota that is non-adjustable by submitting a support request. For more information, see [Request an increase for non-adjustable quotas](/azure/quotas/per-vm-quota-requests#request-an-increase-for-non-adjustable-quotas).
+    | Field          | Value                                                   |
+    |----------------|---------------------------------------------------------|
+    | Issue type     | Select **Service and subscription limits (quotas)**.            |
+    | Subscription   | Select your subscription.                                       |
+    | Quota type     | Select **Compute-VM (cores-vCPUs) subscription limit increases**. |
 
-1. Select **New Quota Request**, then select **Enter a new limit**.
+1. Select **Next**. In the **Recommended solutions** tab, select **Enter details** under **Problem details**.
 
-    :::image type="content" source="./media/request-quota-increase/quota-request.png" alt-text="Screenshot that shows how to request a new quota in the Azure portal." lightbox="./media/request-quota-increase/quota-request.png":::
+    :::image type="content" source="./media/request-quota-increase/select-request-details.png" alt-text="Screenshot that shows where to click to select Enter details." lightbox="./media/request-quota-increase/select-request-details.png":::
+ 
+1. In the **Request Details** pane, enter the following information:
 
-1. On the **New quota request** page, enter the new limit you want to request, then select **Submit**.
+    :::image type="content" source="./media/request-quota-increase/request-details.png" alt-text="Screenshot that shows how to fill out the Request details form." lightbox="./media/request-quota-increase/request-details.png":::
+
+    > [!NOTE]
+    > You need to select the parent region first, and then choose the paired Extended Zone to select the correct Extended Zone location. For example, if you select West US, you can then choose Los Angeles as the Extended Zone. If there's no Extended Zone paired with the selected region, you won’t be able to select an Extended Zone location.
 
-    :::image type="content" source="./media/request-quota-increase/new-quota-request.png" alt-text="Screenshot that shows the New quota request page in the Azure portal." lightbox="./media/request-quota-increase/new-quota-request.png":::
+1. Select **Save and Continue**. In the **Additional details** tab, enter the following information:
 
-1. Wait a few minutes while your request is reviewed. Once the request is approved, the **New quota request** page will show the new quota.
+    | Field          | Value                                                   |
+    |----------------|---------------------------------------------------------|
+    | Allow collection of advanced diagnostic information  | Select **Yes(Recommended)**.                                  |
+    | Support Plan | The support plan for your organization.                                     |
+    | Severity | The severity of the support request. Enter **C - Minimal impact**.                  |
+    | Preferred contact method   | Select your preferred method of contact for this support request.                  |
+    | Support language   | Select your preferred support language.                  |
 
-    :::image type="content" source="./media/request-quota-increase/approved-request.png" alt-text="Screenshot that shows the New approved quota." lightbox="./media/request-quota-increase/approved-request.png":::
-    
-    If your request wasn't approved, you'll see a link to create a support request. When you use this link, a support engineer will assist you with your increase request.
+1. Select **Next**. Review your request and select **Create**. Your request will be processed by the Extended Zones engineering team accordingly.
 
 ## Related content
 
 - [What is Azure Extended Zones?](overview.md)
 - [Deploy a virtual machine in an Extended Zone](deploy-vm-portal.md)
-- [Frequently asked questions](faq.md)
+- [Frequently asked questions](faq.md)