Merge pull request #287342 from SunilVeldurthi/knownissuepage

Adding new Page for Known issues

Author: Jill Grant

articles/data-factory/TOC.yml

@@ -1306,6 +1306,9 @@ items:
     - name: Diagnose connectivity in Azure-SSIS IR
       href: ssis-integration-runtime-diagnose-connectivity-faq.md
       displayName: timeout, troubleshooting
+    - name: Azure Data Factory known issues
+      href: known-issues-troubleshoot-guide.md
+      displayName: troubleshooting
 - name: SAP knowledge center
   items:
   - name: Overview

articles/data-factory/known-issues-troubleshoot-guide.md

@@ -0,0 +1,34 @@
+---
+title: Azure Data Factory known issues
+description: Learn about the currently known issues with Azure Data Factory and their possible workarounds or resolutions.
+author: sveldurthi
+ms.author: sveldurthi
+ms.reviewer: brianwan
+ms.date: 10/02/2024
+ms.service: azure-data-factory
+ms.topic: conceptual
+---
+
+# Azure Data Factory known issues
+
+This page lists the known issues in Azure Data factory. Before submitting [an Azure support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest), review this list to see if the issue that you're experiencing is already known and being addressed.
+
+## Active known issues
+
+|ADF Component|Known Issue |Status|
+|:---------|:---------|:---------|
+|Snow Flake Connector Issue|[Intermittent data retrieval issue with LookUp using the Snowflake Connector V2](#intermittent-data-retrieval-issue-with-lookup-using-the-snowflake-connector-v2)|Has workaround|
+
+
+## Recently ADF Closed known issues
+
+|ADF Component|Issue|Status|Date Resolved|
+|---------|---------|---------|---------|
+
+
+### Intermittent data retrieval issue with LookUp using the Snowflake Connector v2
+
+Intermittently, lookup queries against Snowflake return no values even when results are expected. No errors are generated, and the lookup activity completes successfully. This issue has been observed with Managed VNet IR and SHIR.
+
+**Workaround**: Add an If-condition activity after the Lookup to check its output. If the Lookup returns data, proceed without further action. If no data is returned, re-execute the Lookup activity.
+:::image type="content" source="media/known-issue/snowflake-rcs.png" alt-text="Diagram of Snowflake v2 Known issue.":::