Merge pull request #251954 from msft-jasonparker/avd-classic-updates

Avd classic updates

Author: v-dirichards

articles/virtual-desktop/virtual-desktop-fall-2019/TOC.yml

@@ -20,10 +20,26 @@
     href: create-validation-host-pool-2019.md
   - name: 6. Set up service alerts
     href: set-up-service-alerts-2019.md
+- name: Concepts
+  items:
+  - name: Azure Virtual Desktop (classic) retirement
+    href: classic-retirement.md
+  - name: Terminology
+    href: environment-setup-2019.md
+  - name: Delegated access in Azure Virtual Desktop
+    href: delegated-access-virtual-desktop-2019.md
+  - name: Host pool load-balancing methods
+    href: host-pool-load-balancing-2019.md
+  - name: Data locations
+    href: data-locations-2019.md
 - name: How-to
   items:
-  - name: Migrate manually
-    href: ../manual-migration.md
+  - name: Migrate to Azure Virtual Desktop
+    items:
+      - name: Migrate automatically
+        href: ../automatic-migration.md
+      - name: Migrate manually
+        href: ../manual-migration.md
   - name: Connect to Azure Virtual Desktop resources
     items:
       - name: Connect with the Windows Desktop client
@@ -74,16 +90,6 @@
     href: ../set-up-mfa.md
   - name: Delete Azure Virtual Desktop classic
     href: manual-delete.md
-- name: Concepts
-  items:
-  - name: Azure Virtual Desktop environment
-    href: environment-setup-2019.md
-  - name: Delegated access in Azure Virtual Desktop
-    href: delegated-access-virtual-desktop-2019.md
-  - name: Host pool load-balancing methods
-    href: host-pool-load-balancing-2019.md
-  - name: Data locations
-    href: data-locations-2019.md
 - name: Troubleshoot
   items:
   - name: Troubleshooting overview, feedback, and support

articles/virtual-desktop/virtual-desktop-fall-2019/classic-retirement.md

@@ -0,0 +1,62 @@
+---
+title: Azure Virtual Desktop (classic) retirement - Azure
+description: Information about the retirement of Azure Virtual Desktop (classic).
+ms.topic: conceptual
+author: msft-jasonparker
+ms.author: japarker
+ms.date: 09/27/2023
+---
+
+# Azure Virtual Desktop (classic) retirement
+
+> [!IMPORTANT]
+> This content applies to Azure Virtual Desktop (classic), which doesn't support Azure Resource Manager Azure Virtual Desktop objects.
+
+Azure Virtual Desktop (classic) will retire on **September 30, 2026**. You should transition to Azure Virtual Desktop before that date.
+
+[Azure Virtual Desktop](../overview.md) replaces Azure Virtual Desktop (classic). Here are some of the benefits of using Azure Virtual Desktop instead of Azure Virtual Desktop (classic):
+
+- Deployments via Azure Resource Manager (ARM)
+- Unified resource management
+- Improved networking and security
+- Scaling and automation features
+- Feature availability and updates
+
+## Retirement timeline
+
+Beginning **September 30, 2023**, you'll no longer be able to create new Azure Virtual Desktop (classic) tenants. Existing Azure Virtual Desktop (classic) resources can still be managed, migrated, and are supported through **September 30, 2026**.
+
+> [!IMPORTANT]
+> If you have more than 500 application groups or manage multi-tenant environments, you can [request an exemption](#exemption-process).
+
+## Required action
+
+To avoid service disruptions, migrate to Azure Virtual Desktop before September 30, 2026. Here are some articles to help you migrate:
+
+- [Migrate manually from Azure Virtual Desktop (classic)](../manual-migration.md)
+- [Migrate automatically from Azure Virtual Desktop (classic)](../automatic-migration.md)
+
+## Exemption process
+
+To be able to continue creating tenants in Azure Virtual Desktop (classic), you need to create an exemption. An exemption is available if you have more than 500 application groups or manage multitenant environments. To create an exemption:
+
+1. Browse to [New support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) in the Azure portal.
+
+1. On the **Problem description** tab, complete the following information:
+
+   | Parameter | Value/Description |
+   |--|--|
+   | Issue type | Select **Technical** from the drop-down list |
+   | Subscription | Select a subscription containing Azure Virtual Desktop (classic) resources from the drop-down list. |
+   | Service | Select **My services**. |
+   | Service type | Select **Azure Virtual Desktop** from the drop-down list |
+   | Resource | Select an Azure Virtual Desktop (classic) resource from the drop-down list. |
+   | Summary | Enter a description of your issue. |
+   | Problem type | Select **Issues configuring Azure Virtual Desktop (classic)** from the drop-down list. |
+   | Problem subtype | Select **Tenant creation exemption request** from the drop-down list. |
+
+1. Complete the remaining tabs and select **Create**.
+
+## Help and support
+
+If you have a support plan and you need technical help, see [Azure Virtual Desktop (classic) troubleshooting overview, feedback, and support](troubleshoot-set-up-overview-2019.md#create-a-support-request) for information on how to create a support request. You can also ask community experts questions at [Azure Virtual Desktop - Microsoft Q&A](/answers/tags/221/azure-virtual-desktop).

articles/virtual-desktop/virtual-desktop-fall-2019/environment-setup-2019.md

@@ -1,13 +1,13 @@
 ---
-title: Azure Virtual Desktop (classic) environment - Azure
-description: The basic elements of a Azure Virtual Desktop (classic) environment.
+title: Azure Virtual Desktop (classic) terminology - Azure
+description: The terminology used for basic elements of a Azure Virtual Desktop (classic) environment.
 author: Heidilohr
 ms.topic: conceptual
 ms.date: 03/30/2020
 ms.author: helohr
 manager: femila
 ---
-# Azure Virtual Desktop (classic) environment
+# Azure Virtual Desktop (classic) terminology
 
 >[!IMPORTANT]
 >This content applies to Azure Virtual Desktop (classic), which doesn't support Azure Resource Manager Azure Virtual Desktop objects. If you're trying to manage Azure Resource Manager Azure Virtual Desktop objects, see [this article](../environment-setup.md).

articles/virtual-desktop/virtual-desktop-fall-2019/tenant-setup-azure-active-directory.md

@@ -9,13 +9,10 @@ manager: femila
 ---
 # Tutorial: Create a tenant in Azure Virtual Desktop (classic)
 
->[!IMPORTANT]
->This content applies to Azure Virtual Desktop (classic), which doesn't support Azure Resource Manager Azure Virtual Desktop objects.
-
->[!IMPORTANT]
->You can find more information about how to migrate from Azure Virtual Desktop (classic) to Azure Virtual Desktop at [Migrate automatically from Azure Virtual Desktop (classic)](../automatic-migration.md). 
+> [!IMPORTANT]
+> - This content applies to Azure Virtual Desktop (classic), which doesn't support Azure Resource Manager Azure Virtual Desktop objects.
 >
->Try Azure Virtual Desktop by following our [Tutorial: Create and connect to a Windows 11 desktop with Azure Virtual Desktop](../tutorial-create-connect-personal-desktop.md).
+> - Beginning **September 30 2023**, you will no longer be able to create new Azure Virtual Desktop (classic) tenants. Azure Virtual Desktop (classic) will retire on **September 30, 2026**. You should transition to [Azure Virtual Desktop](../index.yml) before that date. For more information, see [Azure Virtual Desktop (classic) retirement](classic-retirement.md).
 
 Creating a tenant in Azure Virtual Desktop is the first step toward building your desktop virtualization solution. A tenant is a group of one or more host pools. Each host pool consists of multiple session hosts, running as virtual machines in Azure and registered to the Azure Virtual Desktop service. Each host pool also consists of one or more application groups that are used to publish desktop and application resources to users. With a tenant, you can build host pools, create application groups, assign users, and make connections through the service.
 

articles/virtual-desktop/virtual-desktop-fall-2019/troubleshoot-set-up-overview-2019.md

@@ -18,11 +18,32 @@ This article provides an overview of the issues you may encounter when setting u
 
 Visit the [Azure Virtual Desktop Tech Community](https://techcommunity.microsoft.com/t5/Windows-Virtual-Desktop/bd-p/WindowsVirtualDesktop) to discuss the Azure Virtual Desktop service with the product team and active community members.
 
-## Escalation tracks
+## Create a support request
 
-Use the following table to identify and resolve issues you may encounter when setting up a tenant environment using Remote Desktop client. Once your tenant's set up, you can use our new [Diagnostics service](diagnostics-role-service-2019.md) to identify issues for common scenarios.
+To create a support request for Azure Virtual Desktop (classic):
 
->[!NOTE]
+1. Browse to [New support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) in the Azure portal.
+
+1. On the **Problem description** tab, complete the following information. Some parameters are only shown based on other selections.
+
+   | Parameter | Value/Description |
+   |--|--|
+   | Issue type | Select **Technical** from the drop-down list |
+   | Subscription | Select a subscription containing Azure Virtual Desktop (classic) resources from the drop-down list. |
+   | Service | Select **My services**. |
+   | Service type | Select **Azure Virtual Desktop** from the drop-down list |
+   | Resource | Select the Azure Virtual Desktop (classic) resource you're having an issue with from the drop-down list. |
+   | Summary | Enter a description of your issue. |
+   | Problem type | Select **Issues configuring Azure Virtual Desktop (classic)** from the drop-down list. |
+   | Problem subtype | Select the item which most describes your issue from the drop-down list. |
+
+1. Complete the remaining tabs and select **Create**.
+
+## Common issues and suggested solutions
+
+Use the following table to identify and resolve issues you may encounter when setting up a tenant environment using Remote Desktop client. You can also use our [Diagnostics service](diagnostics-role-service-2019.md) to identify issues for common scenarios.
+
+> [!NOTE]
 > We have a Tech Community forum which you can visit to discuss your issues with the product team and active community members. Visit the [Azure Virtual Desktop Tech Community](https://techcommunity.microsoft.com/t5/Windows-Virtual-Desktop/bd-p/WindowsVirtualDesktop) to start a discussion.
 
 | **Issue**                                                            | **Suggested Solution**  |