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articles/backup/backup-azure-sap-hana-database-troubleshoot.md

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title: Troubleshoot SAP HANA databases backup errors
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description: Describes how to troubleshoot common errors that might occur when you use Azure Backup to back up SAP HANA databases.
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ms.topic: troubleshooting
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ms.date: 11/02/2022
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ms.date: 07/18/2023
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ms.service: backup
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author: jyothisuri
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ms.author: jsuri
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author: AbhishekMallick-MS
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ms.author: v-abhmallick
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---
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# Troubleshoot backup of SAP HANA databases on Azure
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**Error message** | Found invalid hdbbackint executable.
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--- | ---
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**Possible case** | 1. The operation to change Backint path from `/opt/msawb/bin` to `/usr/sap/<sid>/SYS/global/hdb/opt/hdbbackint` failed due to insufficient storage space in the new location. <br><br> 2. The *hdbbackint utility* located on `/usr/sap/<sid>/SYS/global/hdb/opt/hdbbackint` doesn't have executable permissions or correct ownership.
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**Possible cause** | 1. The operation to change Backint path from `/opt/msawb/bin` to `/usr/sap/<sid>/SYS/global/hdb/opt/hdbbackint` failed due to insufficient storage space in the new location. <br><br> 2. The *hdbbackint utility* located on `/usr/sap/<sid>/SYS/global/hdb/opt/hdbbackint` doesn't have executable permissions or correct ownership.
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**Recommended action** | 1. Ensure that there is free space available on `/usr/sap/<sid>/SYS/global/hdb/opt/hdbbackint` or the path where you want to save backups. <br><br> 2. Ensure that *sapsys* group has appropriate permissions on the `/usr/sap/<sid>/SYS/global/hdb/opt/hdbbackint` file by running the command `chmod 755`.
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### UserErrorHanaSQLQueryFailed
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**Error message** | Operation failed while running query on HANA Server. <br><br> All operations which fail with this user error is due to an issue caused at Hana side while running the query. Additional details have the clear message of the error.
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--- | ---
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**Possible causes** | - Disk corruption issue. <br> - Memory allocation issues. <br> - Too many databases in use. <br> - Topology update issue.
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**Recommended action** | Work with the SAP HANA team to fix this issue. However, if the issue persists, you can contact Microsoft support for further assistance.
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## Restore checks
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### Single Container Database (SDC) restore

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