Merge pull request #224526 from sipastak/db-dbd-india-mms

india mms shipping

Author: Court72

articles/databox/data-box-deploy-picked-up.md

@@ -8,7 +8,7 @@ ms.service: databox
 ms.subservice: pod
 ms.topic: tutorial
 ms.custom: references_regions
-ms.date: 07/20/2022
+ms.date: 01/23/2023
 ms.author: alkohli
 zone_pivot_groups: data-box-shipping
 
@@ -112,6 +112,10 @@ If using Microsoft managed shipping, follow these steps.
 
 [!INCLUDE [data-box-shipping-in-uae](../../includes/data-box-shipping-in-uae.md)]
 
+### [India](#tab/in-india)
+
+[!INCLUDE [data-box-shipping-in-india](../../includes/data-box-shipping-in-india.md)]
+
 
 ::: zone-end
 

articles/databox/data-box-disk-deploy-picked-up.md

@@ -7,7 +7,7 @@ author: alkohli
 ms.service: databox
 ms.subservice: disk
 ms.topic: tutorial
-ms.date: 09/09/2022
+ms.date: 01/23/2023
 ms.author: alkohli
 ms.custom: references_regions
 zone_pivot_groups: data-box-shipping
@@ -229,6 +229,28 @@ Take the following steps if returning the device in China.
 |Phone:      | 400.889.6066 ext. 3603 |
 |E-mail:     | [[email protected]](mailto:[email protected]) |
 
+### [India](#tab/in-india)
+
+1. Once the data validation is complete, unplug the disks and remove the connecting cables.
+2. Place each disk inside an individual bubble-wrap bag and package them along with the connecting cables inside the original box that was used for shipping. Make sure that the fit is snug to reduce any movement within the box.
+
+   > [!NOTE]
+   > Charges may apply if accessories are missing.
+
+3. Email Azure Data Box Operations using the following template to receive the e-waybill and delivery challan required for the return shipment.
+```
+    To: [email protected]
+    Subject: Request for shipping documents for Azure Data Box Disk order: ‘orderName’
+    Body:
+    I am ready to return an Azure Data Box Disk and would like to request the e-waybill and delivery challan  for the following order:
+    Order Name:
+   ```
+4. Once the shipping label and other documents are ready, Azure Data Box Operations will schedule a return pick up from your location. Affix the label to the outside of the package.
+5. If an Inbound ID is also required to send the package to the datacenter, the Azure Data Box Operations team will provide this. Write down the Inbound ID number on the packaging box such that it is clearly visible near the return label.
+6. If you encounter any issues or are asked to pay additional fees when scheduling a pickup, reach out to Azure Data Box Operations <[email protected]> for assistance. Please provide the Order Name and the issue encountered in the subject line.
+ 
+Once the package is picked up and scanned by the carrier, the order status in the Azure portal will be updated to **Picked Up** and a tracking ID will be displayed.
+
 ::: zone-end
 
 ::: zone pivot="africa" 

includes/data-box-shipping-in-india.md

@@ -0,0 +1,31 @@
+---
+author: sipastak
+ms.service: databox  
+ms.subservice: pod
+ms.topic: include
+ms.date: 01/23/2023
+ms.author: alkohli
+---
+
+Take the following steps if returning the device in India.
+
+1.	Ensure that Prepare to Ship has completed on the Data Box and there are no critical errors. 
+2.	Make sure the device is powered off and any cables are removed. Spool and securely place the power cord provided with the device in the back compartment.
+3.	Package the device using the original box that was used for shipping. 
+4.	Email Azure Data Box Operations using the following template to receive the e-waybill and delivery challan required for the return shipment.
+
+   ```
+   To: [email protected]
+   Subject: Request for shipping documents for Azure Data Box order : ‘orderName’
+   Body:
+   I am ready to return an Azure Data Box and would like to request the e-waybill and delivery challan  for the following order:
+   Order Name:
+   ```
+
+5.	If an Inbound ID is also required to send the package to the datacenter, the Azure Data Box Operations team will provide this. Write down the Inbound ID number on the packaging box such that it's clearly visible near the return label.
+6.	Once the shipping label and other documents are ready, Azure Data Box Operations will schedule a return pickup from your location. 
+7.	If you encounter any issues or are asked to pay additional fees when scheduling a pickup, reach out to Azure Data Box Operations <[email protected]> for assistance. Provide the Order Name and the issue encountered in the subject line.
+ 
+Once the device is picked up and scanned by the carrier, the order status in the Azure portal will be updated to **Picked Up**, and a tracking ID will be displayed.
+
+