Added new info

Author: SnehaSudhirG

articles/automation/automation-hybrid-runbook-worker.md

@@ -3,7 +3,7 @@ title: Azure Automation Hybrid Runbook Worker overview
 description: Know about Hybrid Runbook Worker. How to install and run the  runbooks on machines in your local datacenter or cloud provider.
 services: automation
 ms.subservice: process-automation
-ms.date: 03/21/2023
+ms.date: 04/18/2023
 ms.topic: conceptual 
 ---
 
@@ -68,7 +68,11 @@ For machines hosting the system Hybrid Runbook worker managed by Update Manageme
 
 :::image type="content" source="./media/automation-hybrid-runbook-worker/system-hybrid-runbook-worker.png" alt-text="System Hybrid Runbook Worker technical diagram":::
 
-When you start a runbook on a user Hybrid Runbook Worker, you specify the group that it runs on. Each worker in the group polls Azure Automation to see if any jobs are available. If a job is available, the first worker to get the job takes it. The processing time of the jobs queue depends on the hybrid worker hardware profile and load. You can't specify a particular worker. Hybrid worker works on a polling mechanism (every 30 secs) and follows an order of first-come, first-serve. Depending on when a job was pushed, whichever hybrid worker pings the Automation service picks up the job. A single hybrid worker can generally pick up four jobs per ping (that is, every 30 seconds). If your rate of pushing jobs is higher than four per 30 seconds, then there's a high possibility another hybrid worker in the Hybrid Runbook Worker group picked up the job.
+A Hybrid Worker group with Hybrid Runbook Workers is designed for high availability and load balancing by allocating jobs across multiple Workers. For a successful execution of runbooks, Hybrid Workers must be healthy and give a heartbeat. The Hybrid worker works on a polling mechanism to pick up jobs. If none of the Workers within the Hybrid Worker group has pinged Automation service in the last 30 minutes, it implies that the group did not have any active Workers. In this scenario, jobs will get suspended after three retry attempts. 
+
+When you start a runbook on a user Hybrid Runbook Worker, you specify the group it runs on and can't specify a particular worker. Each active Hybrid Worker in the group will poll for jobs every 30 seconds to see if any jobs are available. The worker picks jobs on a first-come, first-serve basis. Depending on when a job was pushed, whichever Hybrid worker within the Hybrid Worker Group pings the Automation service first picks up the job. The processing time of the jobs queue also depends on the Hybrid worker hardware profile and load. 
+
+­­A single hybrid worker can generally pick up 20 jobs per ping (that is, every 30 seconds). If your rate of pushing jobs is higher than 20 per 30 seconds and no other Worker picks up the job, the job might get suspended with an error. 
 
 A Hybrid Runbook Worker doesn't have many of the [Azure sandbox](automation-runbook-execution.md#runbook-execution-environment) resource [limits](../azure-resource-manager/management/azure-subscription-service-limits.md#automation-limits) on disk space, memory, or network sockets. The limits on a hybrid worker are only related to the worker's own resources, and they aren't constrained by the [fair share](automation-runbook-execution.md#fair-share) time limit that Azure sandboxes have.