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Merge pull request #126080 from jobingeorge-microsoft/patch-6
Adding more error codes & recommended actions
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articles/azure-vmware/architecture-private-clouds.md

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@@ -158,10 +158,15 @@ Azure VMware Solution monitors the following conditions on the host:
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## Alert Codes and Remediation Table
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| Error Code | Error Details | Recommended Action |
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|--------------------|---------------------------------|---------------------|
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| EPC_SCSIDEVICE_SHARINGMODE | This error is encountered when a Virtual Machine is configured to use a device that prevents a maintenance operation: A device that is a SCSI controller which is engaged in bus-sharing | Follow the KB article for the removal of any SCSI controller engaged in bus-sharing attached to VMs  https://knowledge.broadcom.com/external/article?legacyId=79910 |
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| EPC_CDROM_EMULATEMODE | This error is encountered when CD-ROM on the Virtual Machine uses emulate mode, whose ISO image is not accessible | Follow the KB article for the removal of any CDROM mounted on customer's workload Virtual Machines in emulate mode or detach ISO. It is recommended to use Passthrough mode for mounting any CD-ROM. https://knowledge.broadcom.com/external/article?legacyId=79306 |
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| EPC_DATASTORE_INACCESSIBLE | This error is encountered when any external Datastore attached to AVS Private Cloud becomes inaccessible | Follow the KB article for the removal of any stale Datastore attached to cluster /azure/azure-vmware/attach-azure-netapp-files-to-azure-vmware-solution-hosts?tabs=azure-portal#performance-best-practices |
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| EPC_NWADAPTER_STALE | This error is encountered when connected Network interface on the Virtual Machine uses network adapter which becomes inaccessible | Follow the KB article for the removal of any stale N/W adapters attached to Virtual Machines https://knowledge.broadcom.com/external/article/318738/troubleshooting-the-migration-compatibil.html |
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| EPC_CDROM_EMULATEMODE | This error is encountered when CD-ROM on the Virtual Machine uses emulate mode, whose ISO image is not accessible | Follow [this KB article](https://knowledge.broadcom.com/external/article?legacyId=79306) for the removal of any CDROM mounted on customer's workload Virtual Machines in emulate mode or detach ISO. It is recommended to use "Passthrough mode" for mounting any CD-ROM. |
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| EPC_DRSOVERRIDERULE | This error is encountered when there is a Virtual Machine with DRS Override set to “Disabled” mode. | VM should not block vMotion while putting host into maintenance. Set Partially Automated DRS rules for the VM. Refer to [this document](https://learn.microsoft.com/azure/azure-vmware/create-placement-policy#enable-restrict-vm-movement-for-specific-vms) to know more about VM placement policies. |
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| EPC_SCSIDEVICE_SHARINGMODE | This error is encountered when a Virtual Machine is configured to use a device that prevents a maintenance operation: A device that is a SCSI controller which is engaged in bus-sharing | Follow [this KB article](https://knowledge.broadcom.com/external/article?legacyId=79910) for the removal of any SCSI controller engaged in bus-sharing attached to VMs |
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| EPC_DATASTORE_INACCESSIBLE | This error is encountered when any external Datastore attached to AVS Private Cloud becomes inaccessible | Follow [this article](https://learn.microsoft.com/azure/azure-vmware/attach-azure-netapp-files-to-azure-vmware-solution-hosts?tabs=azure-portal#performance-best-practices) for the removal of any stale Datastore attached to cluster |
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| EPC_NWADAPTER_STALE | This error is encountered when connected Network interface on the Virtual Machine uses network adapter which becomes inaccessible | Follow [this KB article](https://knowledge.broadcom.com/external/article/318738/troubleshooting-the-migration-compatibil.html) for the removal of any stale N/W adapters attached to Virtual Machines |
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| EPC_SERIAL_PORT | This error is encountered when a Virtual Machine’s serial port is connected to a device that cannot be accessed on the destination host. | If you are using an image file (ISO, FLP, and so on), ensure that it is accessible from all ESXi servers on the cluster. Store the files on a data store that is shared between all ESXi servers that will participate in vMotion of the virtual machine. Refer to [this KB article](https://knowledge.broadcom.com/external/article/324829/vmotion-fails-with-the-compatibility-err.html) from Broadcom for more information. |
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| EPC_HARDWARE_DEVICE | This error is encountered when a Virtual Machine’s parallel Port/USB Device is connected to a device cannot be accessed on the destination host. | If you are using an image file (ISO, FLP, and so on), ensure that it is accessible from all ESXi servers of the cluster. Store the files on a data store that is shared between all ESXi servers that will participate in the vMotion of the virtual machine. Refer to [this KB article](https://knowledge.broadcom.com/external/article/324829/vmotion-fails-with-the-compatibility-err.html) from Broadcom for more information. |
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| EPC_INVALIDVM / EPC_ORPHANVM | This error is encountered when there is an orphaned or Invalid VM in the inventory | Ensure all your Virtual Machines are accessible to the vCenter. Refer to [this KB article](https://knowledge.broadcom.com/external/article/312831/virtual-machines-appear-as-invalid-or-or.html) for more information |
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> [!NOTE]
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> Azure VMware Solution tenant admins must not edit or delete the previously defined VMware vCenter Server alarms because they are managed by the Azure VMware Solution control plane on vCenter Server. These alarms are used by Azure VMware Solution monitoring to trigger the Azure VMware Solution host remediation process.

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