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Update download-vhd.md
fixes AB#1663594 ------- cc: @cynthn GitHub Issue: https://github.com/MicrosoftDocs/azure-docs/issues/29784
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articles/virtual-machines/windows/download-vhd.md

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@@ -14,7 +14,7 @@ ms.workload: infrastructure-services
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ms.tgt_pltfrm: vm-windows
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ms.topic: article
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ms.date: 06/01/2018
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ms.date: 01/13/2019
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ms.author: cynthn
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---
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A VHD can’t be downloaded from Azure if it's attached to a running VM. You need to stop the VM to download a VHD. If you want to use a VHD as an [image](tutorial-custom-images.md) to create other VMs with new disks, you use [Sysprep](https://docs.microsoft.com/windows-hardware/manufacture/desktop/sysprep--generalize--a-windows-installation) to generalize the operating system contained in the file and then stop the VM. To use the VHD as a disk for a new instance of an existing VM or data disk, you only need to stop and deallocate the VM.
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To use the VHD as an image to create other VMs, complete these steps:
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To use the VHD as an image to create other VMs, generalize the VM.
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1. If you haven't already done so, sign in to the [Azure portal](https://portal.azure.com/).
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2. [Connect to the VM](connect-logon.md?toc=%2fazure%2fvirtual-machines%2fwindows%2ftoc.json).
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5. In the System Preparation Tool dialog box, select **Enter System Out-of-Box Experience (OOBE)**, and make sure that **Generalize** is selected.
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6. In Shutdown Options, select **Shutdown**, and then click **OK**.
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To use the VHD as a disk for a new instance of an existing VM or data disk, complete these steps:
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Stop the VM.
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1. On the Hub menu in the Azure portal, click **Virtual Machines**.
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2. Select the VM from the list.
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3. On the blade for the VM, click **Stop**.
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1. Select the VM from the list.
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1. On the blade for the VM, click **Stop**.
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![Stop VM](./media/download-vhd/export-stop.png)
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## Generate SAS URL
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## Generate download URL
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To download the VHD file, you need to generate a [shared access signature (SAS)](../../storage/common/storage-dotnet-shared-access-signature-part-1.md?toc=%2fazure%2fvirtual-machines%2fwindows%2ftoc.json) URL. When the URL is generated, an expiration time is assigned to the URL.
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1. On the menu of the blade for the VM, click **Disks**.
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2. Select the operating system disk for the VM, and then click **Disk Export**.
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3. Set the expiration time of the URL to *36000*.
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4. Click **Generate URL**.
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![Generate URL](./media/download-vhd/export-generate-new.png)
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1. On the page for the VM, click **Disks** in the left menu.
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1. Select the operating system disk for the VM.
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1. On the page for the disk, select **Disk Export** from the left menu.
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1. The default expiration time of the URL is *3600* seconds. Increase this to **36000** for Windows OS disks.
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1. Click **Generate URL**.
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> [!NOTE]
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> The expiration time is increased from the default to provide enough time to download the large VHD file for a Windows Server operating system. You can expect a VHD file that contains the Windows Server operating system to take several hours to download depending on your connection. If you are downloading a VHD for a data disk, the default time is sufficient.
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## Download VHD
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1. Under the URL that was generated, click Download the VHD file.
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![Download VHD](./media/download-vhd/export-download.png)
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2. You may need to click **Save** in the browser to start the download. The default name for the VHD file is *abcd*.
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![Click Save in the browser](./media/download-vhd/export-save.png)
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1. You may need to click **Save** in your browser to start the download. The default name for the VHD file is *abcd*.
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## Next steps
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