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articles/communications-gateway/monitor-azure-communications-gateway.md

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---
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title: Monitor Azure Communications Gateway
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description: Start here to learn how to monitor Azure Communications Gateway. Use Azure Monitor and Azure Resource Health to monitor your Azure Communications Gateway.
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ms.date: 06/17/2024
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ms.date: 08/21/2024
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ms.custom: horz-monitor
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ms.topic: conceptual
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author: rcdun
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This article also describes how to use Azure Resource Health to monitor your Azure Communications Gateway.
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If you notice any concerning resource health indicators or metrics, you can [raise a support ticket](request-changes.md).
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The following sections describe the specific data gathered for Azure Communications Gateway. These sections also discuss how to configure data collection and analyze this data with Azure tools.
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> [!TIP]
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> To understand costs associated with Azure Monitor, see [Azure Monitor cost and usage](../azure-monitor/cost-usage.md).
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## What is Azure Resource Health?
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Azure Resource Health provides a personalized dashboard of the health of your resources. This dashboard helps you diagnose and get support for service problems that affect your Azure resources. It reports on the current and past health of your resources.
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> [!NOTE]
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> If you notice any concerning resource health indicators or metrics, you can [raise a support ticket](request-changes.md).
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Resource Health reports one of the following statuses for each resource.
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- *Available*: there are no known problems with your resource.
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- *Degraded*: a problem with your resource is reducing its performance.
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- *Unavailable*: there's a significant problem with your resource or with the Azure platform. For Azure Communications Gateway, this status usually means that calls can't be handled.
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- *Unknown*: Resource Health doesn't receive information about the resource for more than 10 minutes.
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For more information, see [Resource Health overview](../service-health/resource-health-overview.md).
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## Using Azure Resource Health
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To access Resource Health for Azure Communications Gateway:
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1. Sign in to the [Azure portal](https://azure.microsoft.com/).
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1. In the search bar at the top of the page, search for your Communications Gateway resource.
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1. Select your Communications Gateway resource.
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1. In the menu in the left pane, select **Resource health**.
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You can also [configure Resource Health alerts in the Azure portal](../service-health/resource-health-alert-monitor-guide.md). These alerts can notify you in near real-time when these resources have a change in their health status.
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Azure Communications Gateway supports the following [resource health checks](../service-health/resource-health-checks-resource-types.md#microsoftvoiceservicescommunicationsgateway).
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[!INCLUDE [horz-monitor-resource-types](~/reusable-content/ce-skilling/azure/includes/azure-monitor/horizontals/horz-monitor-resource-types.md)]
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For more information about the resource types for Azure Communications Gateway, see [Azure Communications Gateway monitoring data reference](monitoring-azure-communications-gateway-data-reference.md).
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[!INCLUDE [horz-monitor-alerts](~/reusable-content/ce-skilling/azure/includes/azure-monitor/horizontals/horz-monitor-alerts.md)]
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## What is Azure Resource Health?
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Azure Resource Health provides a personalized dashboard of the health of your resources. This dashboard helps you diagnose and get support for service problems that affect your Azure resources. It reports on the current and past health of your resources.
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Resource Health reports one of the following statuses for each resource.
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- *Available*: there are no known problems with your resource.
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- *Degraded*: a problem with your resource is reducing its performance.
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- *Unavailable*: there's a significant problem with your resource or with the Azure platform. For Azure Communications Gateway, this status usually means that calls can't be handled.
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- *Unknown*: Resource Health doesn't receive information about the resource for more than 10 minutes.
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For more information, see [Resource Health overview](../service-health/resource-health-overview.md).
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## Using Azure Resource Health
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To access Resource Health for Azure Communications Gateway:
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1. Sign in to the [Azure portal](https://azure.microsoft.com/).
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1. In the search bar at the top of the page, search for your Communications Gateway resource.
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1. Select your Communications Gateway resource.
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1. In the menu in the left pane, select **Resource health**.
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You can also [configure Resource Health alerts in the Azure portal](../service-health/resource-health-alert-monitor-guide.md). These alerts can notify you in near real-time when these resources have a change in their health status.
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Azure Communications Gateway supports the following [resource health checks](../service-health/resource-health-checks-resource-types.md#microsoftvoiceservicescommunicationsgateway).
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## Related content
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- See [Azure Communications Gateway monitoring data reference](monitoring-azure-communications-gateway-data-reference.md) for a reference of the metrics, logs, and other important values created for Azure Communications Gateway.

articles/communications-gateway/monitoring-azure-communications-gateway-data-reference.md

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title: Monitoring data reference for Azure Communications Gateway
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description: This article contains important reference material you need when you monitor Azure Communications Gateway.
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ms.date: 06/17/2024
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ms.date: 08/21/2024
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ms.custom: horz-monitor
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ms.topic: reference
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author: rcdun

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