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Paul D.Smith
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Trying to raise the Acrolinx score.
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articles/operator-nexus/troubleshoot-twamp-udp-not-working.md

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# ms.custom: template-include
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# Troubleshoot TWMP (UDP) not working
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# Troubleshoot TWAMP (UDP) not working
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TWAMP (Two-Way Active Measurement Protocol) over UDP does not work if NAT (network address translation) occurs between the Session-Sender and the Session-Reflector and/or Control-CLient and Server. Typically the Sesion-Sender and Control-Client will reside in one network and the Session-Reflector and Server will reside in a second network.
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TWAMP (Two-Way Active Measurement Protocol) over UDP (User Datagram Protocol) doesn't work if NAT (Network Address Translation) occurs between the Session-Sender and the Session-Reflector and/or Control-Client and Server. Typically the Sesion-Sender and Control-Client reside in one network and the Session-Reflector and Server reside in a second network.
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Examples where NAT can occur include any meeting between two LANs with independent addressing such as a connection to/from a vLAN.
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Examples where NAT can occur include any meeting between two LANs (Local Area Networks) with independent addressing such as a connection to/from a vLAN.
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TWAMP over TCP can work through a NAT providing the Session-Reflector and Server have IP addresses outside the address range of the subnet in which the Session-Sender and Control-Client reside and the Session-Reflector and Server IP addresses are unique along the entire path.
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TWAMP over TCP (Transmission Control Protocol) can work through a NAT providing the Session-Reflector and Server have IP addresses outside the address range of the subnet in which the Session-Sender and Control-Client reside. The IP addressses of the Session-Reflector and Server IP addresses must also be unique along the entire path.
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## Diagnosis
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TWAMP (UDP) is configured but does not work. Network traffic analysis shows traffic leaving the Control-Client and/or Session-Sender but not returning from the Server and/or Session-Reflector.
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TWAMP (UDP) is configured but doesn't work. Network traffic analysis shows traffic leaving the Control-Client and/or Session-Sender but not returning from the Server and/or Session-Reflector.
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## Mitigation steps
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None are possible. Two-way UDP protocols cannot traverse networks where address translation occurs without additional logic elements such as an ALG (Application-level Gateway).
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No mitigation is possible. Two-way UDP protocols can't traverse networks where address translation occurs without extra logic elements such as an ALG (Application-level Gateway).
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Two-Way TCP protocols can traverse a NAT providing that the TCP connection is esablished from inside the NAT to outside. This is possible because a long-lived connection is established through the NAT and reaffic in the return direction flows long this connection. UDP traffic doesn't establish a long-lived connection so there's no defined path back through the NAT for return traffic to follow.
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Two-Way TCP protocols can traverse a NAT providing that the TCP connection is esablished from inside the NAT to outside. This is possible because a long-live connection is established through the NAT and reaffic in the return direction flows long this connection. UDP traffic does not establish a long-live connection so there is no defined path back through the NAT for return traffic to follow.
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## Related content
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- [A Two-Way Active Measurement Protocol (TWAMP)](https://datatracker.ietf.org/doc/html/rfc5357)
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- The TWAMP protocol is described in [A Two-Way Active Measurement Protocol (TWAMP)](https://datatracker.ietf.org/doc/html/rfc5357).
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- If you still have questions, contact [Azure support](https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade).
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- For more information about support plans, see [Azure support plans](https://azure.microsoft.com/support/plans/response/).

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