Merge pull request #219258 from nolavime/patch-94

Adding a title

Author: prmerger-automator[bot]

articles/azure-monitor/alerts/itsmc-definition.md

@@ -74,6 +74,8 @@ After you create your ITSM connection, use the ITSM action in action groups to c
 
 Certain work item types can use templates that you define in ServiceNow. When you use templates, you can define fields that will be automatically populated by using constant values defined in ServiceNow (not values from the payload). The templates are synced with Azure. You can define which template you want to use as a part of the definition of an action group. For information about how to create templates, see the [ServiceNow documentation](https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/form-administration/task/t_CreateATemplateUsingTheTmplForm.html).
 
+### Create ITSM work items
+
 To create an action group:
 
 1. In the Azure portal, select **Monitor** > **Alerts**.