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articles/communication-services/concepts/sms/concepts.md

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@@ -40,7 +40,7 @@ Sending SMS to any recipient requires getting a phone number. Choosing the right
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|Factors | Toll-Free| Short Code | Dynamic Alphanumeric Sender ID| Preregistered Alphanumeric Sender ID| 10 Digit Long Code (10DLC) | Mobile Numbers |
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|---------------------|----------|------------|-----------------------|-----------------------|-----------------------|-----------------------|
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|**Description** |Toll free numbers are telephone numbers with distinct three-digit codes that can be used for business to consumer communication without any charge to the consumer| Short codes are 5-6 digit numbers used for business to consumer messaging such as alerts, notifications, and marketing | Alphanumeric Sender IDs are displayed as a custom alphanumeric phrase like the company’s name (CONTOSO, MyCompany) on the recipient handset. Alphanumeric sender IDs can be used for various use cases like one-time passcodes, marketing alerts, and flight status notifications. Dynamic alphanumeric sender ID is supported in countries that do not require registration for use.| Alphanumeric Sender IDs are displayed as a custom alphanumeric phrase like the company’s name (CONTOSO, MyCompany) on the recipient handset. Alphanumeric sender IDs can be used for various use cases like one-time passcodes, marketing alerts, and flight status notifications. Pre-registered alphanumeric sender ID is supported in countries that require registration for use. | 10DLC, or 10-Digit Long Code, refers to a 10-digit phone number that is utilized for SMS communications. These numbers are primarily used by businesses and organizations for sending large volumes of Application-to-Person (A2P) SMS messages. | 10DLC, or 10-Digit Long Code, refers to a 10-digit phone number that is utilized for SMS communications. These numbers are primarily used by businesses and organizations for sending large volumes of Application-to-Person (A2P) SMS messages.|
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|**Description** |Toll free numbers are telephone numbers with distinct three-digit codes that can be used for business to consumer communication without any charge to the consumer| Short codes are 5-6 digit numbers used for business to consumer messaging such as alerts, notifications, and marketing | Alphanumeric Sender IDs are displayed as a custom alphanumeric phrase like the company’s name (CONTOSO, MyCompany) on the recipient handset. Alphanumeric sender IDs can be used for various use cases like one-time passcodes, marketing alerts, and flight status notifications. Dynamic alphanumeric sender ID is supported in countries that do not require registration for use.| Alphanumeric Sender IDs are displayed as a custom alphanumeric phrase like the company’s name (CONTOSO, MyCompany) on the recipient handset. Alphanumeric sender IDs can be used for various use cases like one-time passcodes, marketing alerts, and flight status notifications. Pre-registered alphanumeric sender ID is supported in countries that require registration for use. | 10DLC, or 10-Digit Long Code, refers to a 10-digit phone number that is utilized for SMS communications. These numbers are primarily used by businesses and organizations for sending large volumes of Application-to-Person (A2P) SMS messages. | Mobile numbers refer to standard mobile phone numbers that can be used by businesses for two-way SMS communication with customers. These numbers are commonly used in various countries for both person-to-person (P2P) and Application-to-Person (A2P) messaging, enabling businesses to send notifications, alerts, and customer engagement messages.|
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|**Format** |+1 (8XX) XYZ PQRS| 12345 | CONTOSO* |CONTOSO* | 1 (425) ABC DEFG | +XX XXXXX XXXXX |
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|**SMS support** |Two-way SMS| Two-way SMS | One-way outbound SMS |One-way outbound SMS | Two-way SMS | Two-way SMS |
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|**Calling support** |Yes| No | No |No | Yes | No |

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