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articles/hdinsight/TOC.yml

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href: ./troubleshoot-resource-creation-fails.md
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- name: Troubleshoot Apache Oozie
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href: ./troubleshoot-oozie.md
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- name: Understand and resolve WebHCat errors
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href: ./hdinsight-hadoop-templeton-webhcat-debug-errors.md
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- name: Reference
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items:
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- name: Azure PowerShell
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href: ./hdinsight-hadoop-access-yarn-app-logs-linux.md
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- name: Enable heap dumps for Apache Hadoop services
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href: ./hdinsight-hadoop-collect-debug-heap-dump-linux.md
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- name: Understand and resolve WebHCat errors
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href: ./hdinsight-hadoop-templeton-webhcat-debug-errors.md
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- name: Get help on the forum
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href: https://social.msdn.microsoft.com/forums/azure/home?forum=hdinsight
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- name: Pricing calculator

articles/hdinsight/hdinsight-hadoop-templeton-webhcat-debug-errors.md

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ms.author: hrasheed
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ms.reviewer: jasonh
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ms.service: hdinsight
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ms.topic: conceptual
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ms.topic: troubleshooting
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ms.custom: hdinsightactive
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ms.date: 01/01/2020
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ms.date: 04/14/2020
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---
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# Understand and resolve errors received from WebHCat on HDInsight
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| Cause | Resolution |
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| --- | --- |
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| Job details have been cleaned up by the job history cleaner |The default retention period for job history is 7 days. The default retention period can be changed by modifying `mapreduce.jobhistory.max-age-ms`. For more information, see [Modifying configuration](#modifying-configuration) |
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| Job has been killed due to a failover |Retry job submission for up to two minutes |
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| Job has been killed because of a failover |Retry job submission for up to two minutes |
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| An Invalid job ID was used |Check if the job ID is correct |
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## Bad gateway
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| The WebHCat service is down during HeadNode failover |Wait for two minutes and retry the operation |
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| There are more than 500 pending jobs submitted through WebHCat |Wait until currently pending jobs have completed before submitting more jobs |
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## Next steps
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If you didn't see your problem or are unable to solve your issue, visit one of the following channels for more support:
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* Get answers from Azure experts through [Azure Community Support](https://azure.microsoft.com/support/community/).
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* Connect with [@AzureSupport](https://twitter.com/azuresupport) - the official Microsoft Azure account for improving customer experience. Connecting the Azure community to the right resources: answers, support, and experts.
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* If you need more help, you can submit a support request from the [Azure portal](https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade/). Select **Support** from the menu bar or open the **Help + support** hub. For more detailed information, review [How to create an Azure support request](https://docs.microsoft.com/azure/azure-portal/supportability/how-to-create-azure-support-request). Access to Subscription Management and billing support is included with your Microsoft Azure subscription, and Technical Support is provided through one of the [Azure Support Plans](https://azure.microsoft.com/support/plans/).
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[maximum-applications]: https://docs.cloudera.com/HDPDocuments/HDP2/HDP-2.1.3/bk_system-admin-guide/content/setting_application_limits.html
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[max-procs]: https://cwiki.apache.org/confluence/display/Hive/WebHCat+Configure#WebHCatConfigure-WebHCatConfiguration
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[max-age-ms]: https://docs.hortonworks.com/HDPDocuments/HDP2/HDP-2.0.6.0/ds_Hadoop/hadoop-mapreduce-client/hadoop-mapreduce-client-core/mapred-default.xml
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[max-age-ms]: https://docs.hortonworks.com/HDPDocuments/HDP2/HDP-2.0.6.0/ds_Hadoop/hadoop-mapreduce-client/hadoop-mapreduce-client-core/mapred-default.xml

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