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Copy file name to clipboardExpand all lines: articles/hdinsight/hdinsight-hadoop-templeton-webhcat-debug-errors.md
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@@ -5,9 +5,9 @@ author: hrasheed-msft
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ms.author: hrasheed
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ms.reviewer: jasonh
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ms.service: hdinsight
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ms.topic: conceptual
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ms.topic: troubleshooting
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ms.custom: hdinsightactive
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ms.date: 01/01/2020
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ms.date: 04/14/2020
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---
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# Understand and resolve errors received from WebHCat on HDInsight
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| Cause | Resolution |
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| --- | --- |
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| Job details have been cleaned up by the job history cleaner |The default retention period for job history is 7 days. The default retention period can be changed by modifying `mapreduce.jobhistory.max-age-ms`. For more information, see [Modifying configuration](#modifying-configuration)|
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| Job has been killed due to a failover |Retry job submission for up to two minutes |
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| Job has been killed because of a failover |Retry job submission for up to two minutes |
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| An Invalid job ID was used |Check if the job ID is correct |
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## Bad gateway
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| The WebHCat service is down during HeadNode failover |Wait for two minutes and retry the operation |
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| There are more than 500 pending jobs submitted through WebHCat |Wait until currently pending jobs have completed before submitting more jobs |
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## Next steps
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If you didn't see your problem or are unable to solve your issue, visit one of the following channels for more support:
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* Get answers from Azure experts through [Azure Community Support](https://azure.microsoft.com/support/community/).
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* Connect with [@AzureSupport](https://twitter.com/azuresupport) - the official Microsoft Azure account for improving customer experience. Connecting the Azure community to the right resources: answers, support, and experts.
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* If you need more help, you can submit a support request from the [Azure portal](https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade/). Select **Support** from the menu bar or open the **Help + support** hub. For more detailed information, review [How to create an Azure support request](https://docs.microsoft.com/azure/azure-portal/supportability/how-to-create-azure-support-request). Access to Subscription Management and billing support is included with your Microsoft Azure subscription, and Technical Support is provided through one of the [Azure Support Plans](https://azure.microsoft.com/support/plans/).
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