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.openpublishing.redirection.azure-monitor.json

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"redirect_url": "/azure/azure-monitor/app/performance-counters",
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"redirect_document_id": true
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},
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.openpublishing.redirection.defender-for-iot.json

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{
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"redirect_url": "/azure/defender-for-iot/organizations/overview",

.openpublishing.redirection.json

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articles/active-directory-b2c/TOC.yml

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- name: Stack Overflow
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href: https://stackoverflow.com/questions/tagged/azure-ad-b2c+identity-experience-framework
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- name: Support
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href: ../active-directory/fundamentals/active-directory-troubleshooting-support-howto.md?bc=%2fazure%2factive-directory-b2c%2fbread%2ftoc.json&toc=%2fazure%2factive-directory-b2c%2fTOC.json
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href: find-help-open-support-ticket.md
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displayName: technical
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- name: Videos
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href: azure-ad-external-identities-videos.md
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href: azure-ad-external-identities-videos.md
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---
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title: Find help and open a support ticket for Azure Active Directory B2C
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titleSuffix: Azure AD B2C
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description: Learn how to find technical, pre-sales, billing, and subscription help and open a support ticket for Azure Active Directory B2C
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services: active-directory-b2c
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author: kengaderdus
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manager: CelesteDG
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ms.service: active-directory
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ms.workload: identity
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ms.topic: troubleshooting
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ms.date: 03/30/2022
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ms.author: kengaderdus
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ms.subservice: B2C
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---
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# Find help and open a support ticket for Azure Active Directory B2C
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Microsoft provides global technical, pre-sales, billing, and subscription support for Azure Active Directory B2C (Azure AD B2C). Support is available both online and by phone for Microsoft Azure paid and trial subscriptions. Phone support and online billing support are available in additional languages.
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## Find help without opening a support ticket
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Before creating a support ticket, check out the following resources for answers and information.
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* For content such as how-to information or code samples for IT professionals and developers, see the [technical documentation for Azure AD B2C at docs.microsoft.com](../active-directory-b2c/index.yml).
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* The [Microsoft Technical Community](https://techcommunity.microsoft.com/) is the place for our IT pro partners and customers to collaborate, share, and learn. The [Microsoft Technical Community Info Center](https://techcommunity.microsoft.com/t5/Community-Info-Center/ct-p/Community-Info-Center) is used for announcements, blog posts, ask-me-anything (AMA) interactions with experts, and more. You can also [join the community to submit your ideas](https://techcommunity.microsoft.com/t5/Communities/ct-p/communities).
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## Open a support ticket
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If you're unable to find answers by using self-help resources, you can open an online support ticket. You should open each support ticket for only a single problem to enable us to connect you to the support engineers who are subject matter experts for your problem. Also, Azure AD B2C engineering teams prioritize their work based on incidents that are generated, so you're often contributing to service improvements.
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### How to open a support ticket for Azure AD B2C in the Azure portal
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> [!NOTE]
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> For billing or subscription issues, use the [Microsoft 365 admin center](https://admin.microsoft.com).
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1. Sign in to [the Azure portal](https://portal.azure.com).
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1. Make sure you're using the Azure Active Directory (Azure AD) tenant that contains your Azure subscription:
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1. In the Azure portal toolbar, select the **Directories + subscriptions** (:::image type="icon" source="./../active-directory/develop/media/common/portal-directory-subscription-filter.png" border="false":::) icon.
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1. On the **Portal settings | Directories + subscriptions** page, find your Azure AD directory in the **Directory name** list, and then select **Switch** button next to it.
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1. In the Azure portal, search for and select **Azure Active Directory**.
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1. In the left menu, under **Troubleshooting + Support**, select **New support request**.
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1. On the **1. Problem description** tab:
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1. For **Issue type**, select **Technical**.
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1. For **Subscription**, select your Azure subscription.
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1. For **Service type**, select **Azure Active Directory Business to Consumer (B2C)**. This action shows **Summary** and **Problem type** fields.
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1. For **Summary**, write a descriptive summary for your request. The summary needs to be under 140 characters.
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1. For **Problem type**, and then select a category for that type.
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1. Select **Next**.
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1. Under the **2. Recommended solution** tab, you're offered self-help solution and documentation. If none of the solutions recommended resolves your problem, select **Next**.
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1. Under **3. Additional details** tab, fill out the required details accurately. For example:
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1. Your tenant ID or domain name. See how to find your [tenant ID](tenant-management.md#get-your-tenant-id) or [tenant name](tenant-management.md#get-your-tenant-name).
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1. The time and date when the problem occurred.
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1. Additional details to describe the problem.
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1. Under **Advanced diagnostic information**, select **Yes (Recommended)** to allow Microsoft support to access your Azure resources for faster problem resolution.
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1. Select a **[Severity](https://azure.microsoft.com/support/plans/response)**, and your preferred contact method.
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> [!NOTE]
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> Under **Advanced diagnostic information**, it's highly recommended that you allow the collection of advanced information by selecting **Yes**. It enables Microsoft support team to investigate the issue faster.
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:::image type="content" source="media/find-help-and-submit-support-ticket/find-help-and-submit-support-ticket-1.png" alt-text="Screenshot of how to find help and submit support ticket part 1.":::
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:::image type="content" source="media/find-help-and-submit-support-ticket/find-help-and-submit-support-ticket-2.png" alt-text="Screenshot of how to find help and submit support ticket part 2.":::
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1. Select **Next**. Under **4. Review + create**, you'll see a summary of your support ticket.
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1. If the details of your support ticket are accurate, select **Create** to submit the support ticket. Otherwise, select **Previous** to make corrections.
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:::image type="content" source="media/find-help-and-submit-support-ticket/review-and-create.png" alt-text="Screenshot of how to find help and submit support ticket Review and create tab.":::
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## Next steps
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* [Microsoft Tech Community](https://techcommunity.microsoft.com/)
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* [Technical documentation for Azure AD B2C at docs.microsoft.com](../active-directory-b2c/index.yml)
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articles/active-directory-domain-services/TOC.yml

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href: migrate-from-classic-vnet.md
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- name: Change SKU
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href: change-sku.md
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- name: Retrieve data
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href: how-to-data-retrieval.md
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- name: Secure Azure AD DS
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- name: Secure your managed domain
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---
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title: Instructions for data retrieval from Azure Active Directory Domain Services | Microsoft Docs
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description: Learn how to retrieve data from Azure Active Directory Domain Services (Azure AD DS).
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services: active-directory-ds
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author: justinha
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manager: karenhoran
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ms.service: active-directory
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ms.subservice: domain-services
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ms.workload: identity
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ms.topic: conceptual
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ms.date: 04/14/2022
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ms.author: justinha
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ms.reviewer: manthanm
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---
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# Azure AD DS instructions for data retrieval
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This document describes how to retrieve data from Azure Active Directory Domain Services (Azure AD DS).
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[!INCLUDE [active-directory-app-provisioning.md](../../includes/gdpr-intro-sentence.md)]
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## Use Azure Active Directory to create, read, update, and delete user objects
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You can create a user in the Azure AD portal or by using Graph PowerShell or Graph API. You can also read, update, and delete users. The next sections show how to do these operations in the Azure AD portal.
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### Create, read, or update a user
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You can create a new user using the Azure Active Directory portal.
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To add a new user, follow these steps:
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1. Sign in to the [Azure portal](https://portal.azure.com/) in the User Administrator role for the organization.
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1. Search for and select *Azure Active Directory* from any page.
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1. Select **Users**, and then select **New user**.
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![Add a user through Users - All users in Azure AD](./media/tutorial-create-management-vm/add-user-in-users-all-users.png)
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1. On the **User** page, enter information for this user:
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- **Name**. Required. The first and last name of the new user. For example, *Mary Parker*.
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- **User name**. Required. The user name of the new user. For example, `[email protected]`.
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- **Groups**. Optionally, you can add the user to one or more existing groups.
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- **Directory role**: If you require Azure AD administrative permissions for the user, you can add them to an Azure AD role.
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- **Job info**: You can add more information about the user here.
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1. Copy the autogenerated password provided in the **Password** box. You'll need to give this password to the user to sign in for the first time.
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1. Select **Create**.
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The user is created and added to your Azure AD organization.
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To read or update a user, search for and select the user such as, _Mary Parker_. Change any property and click **Save**.
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### Delete a user
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To delete a user, follow these steps:
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1. Search for and select the user you want to delete from your Azure AD tenant. For example, _Mary Parker_.
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1. Select **Delete user**.
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![Users - All users page with Delete user highlighted](./media/tutorial-create-management-vm/delete-user-all-users-blade.png)
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The user is deleted and no longer appears on the **Users - All users** page. The user can be seen on the **Deleted users** page for the next 30 days and can be restored during that time.
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When a user is deleted, any licenses consumed by the user are made available for other users.
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## Use RSAT tools to connect to an Azure AD DS managed domain and view users
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Sign in to an administrative workstation with a user account that's a member of the *AAD DC Administrators* group. The following steps require installation of [Remote Server Administration Tools (RSAT)](tutorial-create-management-vm.md#install-active-directory-administrative-tools).
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1. From the **Start** menu, select **Windows Administrative Tools**. The Active Directory Administration Tools are listed.
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![List of Administrative Tools installed on the server](./media/tutorial-create-management-vm/list-admin-tools.png)
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1. Select **Active Directory Administrative Center**.
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1. To explore the managed domain, choose the domain name in the left pane, such as *aaddscontoso*. Two containers named *AADDC Computers* and *AADDC Users* are at the top of the list.
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![List the available containers part of the managed domain](./media/tutorial-create-management-vm/active-directory-administrative-center.png)
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1. To see the users and groups that belong to the managed domain, select the **AADDC Users** container. The user accounts and groups from your Azure AD tenant are listed in this container.
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In the following example output, a user account named *Contoso Admin* and a group for *AAD DC Administrators* are shown in this container.
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![View the list of Azure AD DS domain users in the Active Directory Administrative Center](./media/tutorial-create-management-vm/list-azure-ad-users.png)
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1. To see the computers that are joined to the managed domain, select the **AADDC Computers** container. An entry for the current virtual machine, such as *myVM*, is listed. Computer accounts for all devices that are joined to the managed domain are stored in this *AADDC Computers* container.
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You can also use the *Active Directory Module for Windows PowerShell*, installed as part of the administrative tools, to manage common actions in your managed domain.
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## Next steps
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* [Azure AD DS Overview](overview.md)

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