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Event Grid - freshness - Feb 2025
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articles/event-grid/manage-event-delivery.md

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---
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title: Dead letter and retry policies - Azure Event Grid
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description: Describes how to customize event delivery options for Event Grid. Set a dead-letter destination, and specify how long to retry delivery.
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ms.topic: conceptual
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ms.date: 01/17/2024
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ms.topic: concept-article
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ms.date: 02/14/2025
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ms.custom: devx-track-azurepowershell, devx-track-azurecli
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ms.devlang: azurecli
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---
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To set a dead letter location, you need a storage account for holding events that can't be delivered to an endpoint. The examples get the resource ID of an existing storage account. They create an event subscription that uses a container in that storage account for the dead-letter endpoint.
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> [!NOTE]
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> - Create a storage account and a blob container in the storage before running commands in this article.
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> - The Event Grid service creates blobs in this container. The names of blobs will have the name of the Event Grid subscription with all the letters in upper case. For example, if the name of the subscription is `My-Blob-Subscription`, names of the dead letter blobs will have `MY-BLOB-SUBSCRIPTION` (`myblobcontainer/MY-BLOB-SUBSCRIPTION/2019/8/8/5/111111111-1111-1111-1111-111111111111.json`). This behavior is to protect against differences in case handling between Azure services.
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> - In the above example `.../2019/8/8/5/...` represents the non-zero padded date and hour (UTC): `.../YYYY/MM/DD/HH/...`.`
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> - The dead letter blobs created will contain one or more events in an array, which is an important behavior to consider when processing dead letters.
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You need to create a storage account and a blob container in the storage before running commands in this article. Event Grid creates blobs in this container. The names of blobs contain the name of the Event Grid subscription with all the letters in upper case. For example, if the name of the subscription is `My-Blob-Subscription`, names of the dead letter blobs contain `MY-BLOB-SUBSCRIPTION` (`myblobcontainer/MY-BLOB-SUBSCRIPTION/2019/8/8/5/111111111-1111-1111-1111-111111111111.json`). This behavior is to protect against differences in case handling between Azure services. In the example, `.../2019/8/8/5/...` represents the nonzero padded date and hour (UTC): `.../YYYY/MM/DD/HH/...`.`. The dead letter blobs created contain one or more events in an array, which is an important behavior to consider when processing dead letters.
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### Azure portal
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While creating an event subscription, you can enable dead-lettering on the **Additional features** tab as shown in the following image. After you enable the feature, specify the blob container that will hold dead-lettered events and the Azure subscription that has the blob storage.
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While creating an event subscription, you can enable dead-lettering on the **Additional features** tab as shown in the following image. After you enable the feature, specify the blob container that holds dead-lettered events and the Azure subscription that has the blob storage.
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You can optionally enable a system-assigned or user-assigned managed identity for dead-lettering. The managed identity must be a member of a [role-based access control (RBAC) role](../storage/blobs/authorize-access-azure-active-directory.md#azure-built-in-roles-for-blobs) that allows writing events to the storage.
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To turn off dead-lettering, rerun the command to create the event subscription but don't provide a value for `deadletter-endpoint`. You don't need to delete the event subscription.
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> [!NOTE]
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> If you are using Azure CLI on your local machine, use Azure CLI version 2.0.56 or greater. For instructions on installing the latest version of Azure CLI, see [Install the Azure CLI](/cli/azure/install-azure-cli).
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> If you're using Azure CLI on your local machine, use Azure CLI version 2.0.56 or greater. For instructions on installing the latest version of Azure CLI, see [Install the Azure CLI](/cli/azure/install-azure-cli).
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### PowerShell
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To turn off dead-lettering, rerun the command to create the event subscription but don't provide a value for `DeadLetterEndpoint`. You don't need to delete the event subscription.
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> [!NOTE]
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> If you are using Azure PowerShell on your local machine, use Azure PowerShell version 1.1.0 or greater. Download and install the latest Azure PowerShell from [Azure downloads](https://azure.microsoft.com/downloads/).
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> If you're using Azure PowerShell on your local machine, use Azure PowerShell version 1.1.0 or greater. Download and install the latest Azure PowerShell from [Azure downloads](https://azure.microsoft.com/downloads/).
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## Set retry policy
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When creating an Event Grid subscription, you can set values for how long Event Grid should try to deliver the event. By default, Event Grid tries for 24 hours (1440 minutes), or 30 times. You can set either of these values for your Event Grid subscription. The value for event time-to-live must be an integer from 1 to 1440. The value for max retries must be an integer from 1 to 30.
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When creating an Event Grid subscription, you can set values for how long Event Grid should try to deliver the event. By default, Event Grid tries for 24 hours (1,440 minutes), or 30 times. You can set either of these values for your Event Grid subscription. The value for event time-to-live must be an integer from 1 to 1440. The value for max retries must be an integer from 1 to 30.
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You can't configure the [retry schedule](delivery-and-retry.md#retry-schedule).
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```
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> [!NOTE]
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> If you set both `event-ttl` and `max-deliver-attempts`, Event Grid uses the first to expire to determine when to stop event delivery. For example, if you set 30 minutes as time-to-live (TTL) and 5 max delivery attempts. When an event isn't delivered after 30 minutes (or) isn't delivered after 5 attempts, whichever happens first, the event is dead-lettered. If you set max delivery attempts to 10, with respect to [exponential retry schedule](delivery-and-retry.md#retry-schedule), max 6 number of delivery attempts happen before 30 minutes TTL will be reached, therefore setting max number of attempts to 10 will have no impact in this case and events will be dead-lettered after 30 minutes.
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> If you set both `event-ttl` and `max-deliver-attempts`, Event Grid uses the first to expire to determine when to stop event delivery. For example, if you set 30 minutes as time-to-live (TTL) and 5 max delivery attempts. When an event isn't delivered after 30 minutes (or) isn't delivered after five attempts, whichever happens first, the event is dead-lettered. If you set max delivery attempts to 10, with respect to [exponential retry schedule](delivery-and-retry.md#retry-schedule), max six number of delivery attempts happen before 30 minutes TTL will be reached, therefore setting max number of attempts to 10 will have no impact in this case and events will be dead-lettered after 30 minutes.
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### PowerShell
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```
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> [!NOTE]
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> If you set both `event-ttl` and `max-deliver-attempts`, Event Grid uses the first to expire to determine when to stop event delivery. For example, if you set 30 minutes as time-to-live (TTL) and 5 max delivery attempts. When an event isn't delivered after 30 minutes (or) isn't delivered after 5 attempts, whichever happens first, the event is dead-lettered. If you set max delivery attempts to 10, with respect to [exponential retry schedule](delivery-and-retry.md#retry-schedule), max 6 number of delivery attempts happen before 30 minutes TTL will be reached, therefore setting max number of attempts to 10 will have no impact in this case and events will be dead-lettered after 30 minutes.
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> If you set both `event-ttl` and `max-deliver-attempts`, Event Grid uses the first to expire to determine when to stop event delivery. For example, if you set 30 minutes as time-to-live (TTL) and 5 max delivery attempts. When an event isn't delivered after 30 minutes (or) isn't delivered after five attempts, whichever happens first, the event is dead-lettered. If you set max delivery attempts to 10, with respect to [exponential retry schedule](delivery-and-retry.md#retry-schedule), max six number of delivery attempts happen before 30 minutes TTL will be reached, therefore setting max number of attempts to 10 will have no impact in this case and events will be dead-lettered after 30 minutes.
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## Next steps
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