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@@ -141,14 +143,17 @@ To pack the device, take the following steps.
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1. Shut down the device. In the local web UI, go to **Maintenance > Power settings**.
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2. Select **Shut down**. When prompted for confirmation, click **Yes** to continue. For more information, see [Manage power](../databox-online/azure-stack-edge-manage-access-power-connectivity-mode.md#manage-power).
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3. Unplug the power cables and remove all the network cables from the device.
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4. Carefully prepare the shipment package as per the following instructions:
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4. Carefully prepare the shipment package as per the following instructions and as shown in the following diagram:
1. Use the shipping box you requested from Azure or the original shipping box with its foam packaging.
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1. Place the bottom foam piece in the box.
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1. Lay the device on top of the foam taking care that it sits snugly in the foam.
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1. Place the top foam piece in the package.
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1. Place the power cords in the accessory tray and the rails on the top foam piece.
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1. Seal the box and affix the shipping label that you received from Azure on the package.
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> [!IMPORTANT]
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> If proper guidelines to prepare the return shipment aren't observed, the device could be damaged and damaged device fee may apply. Review the [Product Terms of service](https://www.microsoft.com/licensing/product-licensing/products) and the [FAQ on lost or damaged device](https://azure.microsoft.com/pricing/details/databox/edge/).
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