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Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/resolve-past-due-balance.md
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title: Resolve a past-due balance your pay-as-you-go Azure subscription
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description: Learn how to make a payment if your Azure subscription has a past-due balance.
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author: lindseyshep
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ms.reviewer: lishepar
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ms.reviewer: lishepar, jobailey
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ms.service: cost-management-billing
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ms.subservice: billing
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ms.topic: how-to
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ms.date: 01/22/2025
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ms.date: 05/01/2025
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ms.author: lishepar
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ms.custom: references_regions
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---
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## Troubleshoot a declined credit card
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If your credit card charge is declined, contact your bank to resolve the problem. Check with your bank to make sure:
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If your credit card charge is declined, contact your bank to resolve the problem. Also confirm you have sufficient funds in your account to support the payment.
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Check with your bank to make sure:
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- International transactions are enabled on the card.
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- The card has sufficient credit limit or funds to settle the balance.
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