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**Business continuity** in Azure Database for PostgreSQL - Flexible Server refers to the mechanisms, policies, and procedures that enable your business to continue operating in the face of disruption, particularly to its computing infrastructure. In most of the cases, flexible server will handle the disruptive events happens that might happen in the cloud environment and keep your applications and business processes running. However, there are some events that cannot be handled automatically such as:
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**Business continuity** in Azure Database for PostgreSQL - Flexible Server refers to the mechanisms, policies, and procedures that enable your business to continue operating in the face of disruption, particularly to its computing infrastructure. In most of the cases, flexible server handles disruptive events happens that might happen in the cloud environment and keep your applications and business processes running. However, there are some events that cannot be handled automatically such as:
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- User accidentally deletes or updates a row in a table.
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- Earthquake causes a power outage and temporary disables a data center or an availability zone.
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- Database patching required to fix a bug or security issue.
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Flexible server provides features that protect data and mitigates downtime for your mission critical databases in the event of planned and unplanned downtime events. Built on top of the Azure infrastructure that already offers robust resiliency and availability, flexible server has business continuity features that provide additional fault-protection, address recovery time requirements, and reduce data loss exposure. As you architect your applications, you should consider the downtime tolerance - which is the recovery time objective (RTO) and data loss exposure - which is the recovery point objective (RPO). For example, your business-critical database requires much stricter uptime requirements compared to a test database.
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Flexible server provides features that protect data and mitigates downtime for your mission critical databases in the event of planned and unplanned downtime events. Built on top of the Azure infrastructure that already offers robust resiliency and availability, flexible server has business continuity features that provide additional fault-protection, address recovery time requirements, and reduce data loss exposure. As you architect your applications, you should consider the downtime tolerance - which is the recovery time objective (RTO) and data loss exposure - which is the recovery point objective (RPO). For example, your business-critical database requires stricter uptime requirements compared to a test database.
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The table below illustrates the features that Flexible server offers.
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|**Feature**|**Description**|**Considerations**|
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| ---------- | ----------- | ------------ |
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|**Automatic backups**| Flexible server automatically performs daily backups of your database files and continuously backs up transaction logs. Backups can be retained from 7 days up to 35 days. You will be able to restore your database server to any point in time within your backup retention period. RTO is dependent on the size of the data to restore + the time to perform log recovery. It can be from few minutes up to 12 hours. For more details, see [Concepts - Backup and Restore](./concepts-backup-restore.md). |Backup data remains within the region. |
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|**Automatic backups**| Flexible server automatically performs daily backups of your database files and continuously backs up transaction logs. Backups can be retained from 7 days up to 35 days. You are able to restore your database server to any point in time within your backup retention period. RTO is dependent on the size of the data to restore + the time to perform log recovery. It can be from few minutes up to 12 hours. For more details, see [Concepts - Backup and Restore](./concepts-backup-restore.md). |Backup data remains within the region. |
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|**Zone redundant high availability**| Flexible server can be deployed with zone redundant high availability(HA) configuration where primary and standby servers are deployed in two different availability zones within a region. This HA configuration protects your databases from zone-level failures and also helps with reducing application downtime during planned and unplanned downtime events. Data from the primary server is replicated to the standby replica in synchronous mode. In the event of any disruption to the primary server, the server is automatically failed over to the standby replica. RTO in most cases is expected to be less than 120s. RPO is expected to be zero (no data loss). For more information, see [Concepts - High availability](./concepts-high-availability.md). | Supported in general purpose and memory optimized compute tiers. Available only in regions where multiple zones are available. |
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|**Same zone high availability**| Flexible server can be deployed with same zone high availability(HA) configuration where primary and standby servers are deployed in the same availability zone in a region. This HA configuration protects your databases from node-level failures and also helps with reducing application downtime during planned and unplanned downtime events. Data from the primary server is replicated to the standby replica in synchronous mode. In the event of any disruption to the primary server, the server is automatically failed over to the standby replica. RTO in most cases is expected to be less than 120s. RPO is expected to be zero (no data loss). For more information, see [Concepts - High availability](./concepts-high-availability.md). | Supported in general purpose and memory optimized compute tiers. |
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|**Premium-managed disks**| Database files are stored in a highly durable and reliable premium-managed storage. This provides data redundancy with three copies of replica stored within an availability zone with automatic data recovery capabilities. For more information, see [Managed disks documentation](../../virtual-machines/managed-disks-overview.md). | Data stored within an availability zone. |
@@ -64,7 +64,7 @@ When you create support ticket from **Help + support** or **Support + troublesho
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***Service Help**
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The **Service Health** page in the Azure portal contains information about Azure data center status globally. Search for "service health" in the search bar in the Azure portal, then view Service issues in the Active events category. You can also view the health of individual resources in the **Resource health** page of any resource under the Help menu. A sample screenshot of the Service Health page follows, with information about an active service issue in Southeast Asia.
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:::image type="content" source="./media/business-continuity/service-health-service-issues-example-map.png" alt-text=" Screenshot showing service outage in Service Health portal":::
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### Unplanned downtime: failure scenarios and service recovery
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F### Unplanned downtime: failure scenarios and service recovery
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Below are some unplanned failure scenarios and the recovery process.
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