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Update sms-faq.md
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articles/communication-services/concepts/sms/sms-faq.md

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@@ -173,7 +173,7 @@ Updates for changes and the status of your applications will be communicated via
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To submit a toll-free verification application, navigate to Azure Communication Service resource that your toll-free number is associated with in Azure portal and navigate to the Phone numbers blade. Select on the Toll-Free verification application link displayed as "Submit Application" in the infobox at the top of the phone numbers blade. Complete the form.
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### What is considered a high quality toll-free verification application?
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The higher the quality of the application the higher chances your application enters [pending state](#what-do-the-different-application-statuses-verified-and-unverified-mean) faster.
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The higher the quality of the application the higher chances your application enters [verified state](#what-do-the-different-application-statuses-verified-and-unverified-mean) faster.
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Pointers to ensure you are submitting a high quality application:
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- Phone number(s) listed is/are Toll-free number(s)

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