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articles/marketplace/analytics-faq.yml

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The retention widget looks like it's showing me 45 days of data. What day is it counting from?
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Read **Retained customers** in the [Customer retention dashboard](/customer-retention-dashboard#retained-customers). The data shown here is a normalized view of 18 months of customer data, and so is not “to” or “from” a specific date.
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Read **Retained customers** in the [Customer retention dashboard](customer-retention-dashboard.md#retained-customers). The data shown here is a normalized view of 18 months of customer data, and so is not “to” or “from” a specific date.
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Can I filter the graphs to show a specific date range?
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No. As the documentation indicates, it is a normalized view of 18 months of data. The retention [heat map](/customer-retention-dashboard#retention-heat-map) shows monthly views, but you cannot filter to specific dates.
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No. As the documentation indicates, it is a normalized view of 18 months of data. The retention [heat map](customer-retention-dashboard.md#retention-heat-map) shows monthly views, but you cannot filter to specific dates.
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What is the difference between Total offers and Offer count?
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How do I know which customers are retaining and which are churning?
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[Customers](/customer-retention-dashboard#customers) shows this information.
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[Customers]/customer-retention-dashboard.md#customers) shows this information.
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What does dormant mean?

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