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Copy file name to clipboardExpand all lines: articles/databox/data-box-portal-admin.md
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ms.service: databox
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ms.subservice: pod
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ms.topic: article
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ms.date: 08/23/2021
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ms.date: 02/22/2023
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ms.author: alkohli
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---
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2. All the details of the order stay the same. The order name is the original order name appended by *-Clone*. Select the checkbox to confirm that you have reviewed the privacy information. Click**Create**.
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2. All the details of the order stay the same, except for the contact person and work phone. The contact person and work phone are removed from completed or canceled orders, and won't be cloned. The order name is the original order name appended by *-Clone*. Select the checkbox to confirm that you've reviewed the privacy information. Select**Create**.
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The clone is created in a few minutes and the portal updates to show the new order.
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1. Go to **All resources**. Search for your order.
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2.Click the order you want to delete and go to **Overview**. From the command bar, click **Delete**.
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2.Select the order you want to delete and go to **Overview**. From the command bar, click **Delete**.
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-**BOM files in import order** - have the list of files (also known as the file manifest) that you can download during **Prepare to ship** and has file names, file sizes, and the file checksums.
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-**Verbose logs in export order** - have the list of files with file names, file sizes, and checksum computation when the data was copied from the Azure Storage accounts to the Data Box.
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Here is a sample of an order history from an import order.
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Here's a sample of an order history from an import order.
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```output
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-------------------------------
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|Order status |Description |
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|---------|---------|
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|Ordered | Successfully placed an order. <br>If the device is available, Microsoft identifies a device for shipment and prepares the device. <br> If the device isn't available immediately, the order will be processed when the device becomes available. The order could take several days to a couple months to process. If the order cannot be fulfilled in 90 days, the order is canceled and you're notified. |
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|Ordered | Successfully placed an order. <br>If the device is available, Microsoft identifies a device for shipment and prepares the device. <br> If the device isn't available immediately, the order will be processed when the device becomes available. The order could take several days to a couple months to process. If the order can't be fulfilled in 90 days, the order is canceled and you're notified. |
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|Processed | Order processing is complete. As per your order, the device is prepared for shipment in the datacenter. |
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|Dispatched | Order has shipped. Use the tracking ID displayed in your order in the portal to track the shipment. |
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|Delivered | Shipment was delivered to the address specified in the order. |
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|Completed |Successfully completed the order.<br> Verify your data is in Azure before you delete the on-premises data from servers. |
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|Completed with errors| Data copy was completed but errors occurred during the copy. <br> Review the copy logs using the path provided in the Azure portal. See [examples of copy logs when upload completed with errors](./data-box-logs.md#upload-completed-with-errors). |
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|Completed with warnings| Data copy was completed but your data was modified. The data had non-critical blob or file name errors that were fixed by changing the file or blob names. <br> Review the copy logs using the path provided in the Azure portal. Make a note to the modifications in your data. See [examples of copy logs when upload completed with warnings](./data-box-logs.md#upload-completed-with-warnings). |
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|Canceled |Order is canceled. <br> Either you canceled the order or the service canceled the order after an error occurred. If the order cannot be fulfilled in 90 days, the order is also canceled and you're notified. |
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|Canceled |Order is canceled. <br> Either you canceled the order or the service canceled the order after an error occurred. If the order can't be fulfilled in 90 days, the order is also canceled and you're notified. |
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|Clean up | The data on the device disks is erased. The device cleanup is considered complete when the order history is available for download in the Azure portal.|
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### Statuses for export order
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|Order status |Description |
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|---------|---------|
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|Ordered | Successfully placed an export order. <br>If the device is available, Microsoft identifies a device for shipment and prepares the device. <br> If the device is not available immediately, order will be processed when the device becomes available. The order could take several days to a couple months to process. If the order cannot be fulfilled in 90 days, the order is canceled and you are notified. |
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|Canceled |Order is canceled. <br> Either you canceled the order (you can cancel only before the order is processed) or an error was encountered and the service canceled the order. If the order cannot be fulfilled in 90 days, the order is also canceled and you are notified. |
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|Ordered | Successfully placed an export order. <br>If the device is available, Microsoft identifies a device for shipment and prepares the device. <br> If the device isn't available immediately, order will be processed when the device becomes available. The order could take several days to a couple months to process. If the order can't be fulfilled in 90 days, the order is canceled and you're notified. |
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|Canceled |Order is canceled. <br> Either you canceled the order (you can cancel only before the order is processed) or an error was encountered and the service canceled the order. If the order can't be fulfilled in 90 days, the order is also canceled and you're notified. |
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|Processed | Order processing is complete. As per your order, the device is prepared for data copy in the datacenter. Device shares are created. |
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|Data copy in progress | Data copy from the specified Azure Storage accounts to the device is in progress. Track the copy progress for your order in Azure portal. <br> Wait until the data copy is complete. |
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|Copy completed | Data copy from the specified Azure Storage accounts to the device is complete. A verbose log file (if the option was enabled in the order) and a copy log are created in your storage account. The verbose log contains the information on all the files (name, path, computation checksum) that are copied to the device. The copy log contains the summary of the copy process including a list of files that couldn't be copied because of any errors. <br> The storage account data stays as is. |
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|Copy completed with errors| Data copy was completed but errors occurred during the copy. <br> Review the copy logs in the Azure Storage account using the path provided in the Azure portal. See [examples of copy logs when download completed with errors](./data-box-logs.md#upload-completed-with-errors). |
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|Copy completed with warnings| Data copy from Azure Storage account was completed but the data had non-critical errors. <br> Review the copy logs using the path provided in the Azure portal. Make a note of the non-critical errors. See [examples of copy logs when download completed with warnings](./data-box-logs.md#upload-completed-with-warnings). |
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|Copy failed with errors| Data copy from Azure Storage account failed, and the order is terminated. A device will not be shipped. <br> Review the copy logs in the Azure Storage account using the path provided in the Azure portal. See [examples of copy logs when download failed with errors](./data-box-logs.md#upload-completed-with-errors). |
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|Copy failed with errors| Data copy from Azure Storage account failed, and the order is terminated. A device won't be shipped. <br> Review the copy logs in the Azure Storage account using the path provided in the Azure portal. See [examples of copy logs when download failed with errors](./data-box-logs.md#upload-completed-with-errors). |
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|Dispatched |Order has shipped. Use the tracking ID displayed in your order in the portal to track the shipment. |
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|Delivered |Shipment was delivered to the address specified in the order. |
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|Picked up |Your return shipment was picked up and scanned by the carrier. |
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|Order status |Description |
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|---------|---------|
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|Ready for pickup at Azure datacenter |The device is ready to be picked up at the Azure datacenter. |
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|Picked up |You have picked up the device. |
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|Picked up |You've picked up the device. |
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|Ready to receive at Azure datacenter |The device is ready to be received at the Azure datacenter. |
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|Received |The device has been received at the Azure datacenter. |
Copy file name to clipboardExpand all lines: articles/databox/data-box-portal-ui-admin.md
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ms.service: databox
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ms.subservice: disk
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ms.topic: how-to
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ms.date: 12/09/2021
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ms.date: 02/22/2023
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ms.author: alkohli
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---
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# Use Azure portal to administer your Data Box Disk
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## Cancel an order
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You may need to cancel an order for various reasons after you have placed the order. You can only cancel the order before the disk preparation starts. Once the disks are prepared and order processed, it is not possible to cancel the order.
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You may need to cancel an order for various reasons after you've placed the order. You can only cancel the order before the disk preparation starts. Once the disks are prepared and order processed, it isn't possible to cancel the order.
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Perform the following steps to cancel an order.
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You do not receive an email notification when the order is canceled.
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You don't receive an email notification when the order is canceled.
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## Clone an order
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Cloning is useful in certain situations. For example, a user has used Data Box Disk to transfer some data. As more data is generated, there is a need for more disks to transfer that data into Azure. In this case, the same order can be just cloned over.
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Cloning is useful in certain situations. For example, a user has used Data Box Disk to transfer some data. As more data is generated, there's a need for more disks to transfer that data into Azure. In this case, the same order can be just cloned over.
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Perform the following steps to clone an order.
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1. Go to **Overview > Clone**.
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2. All the details of the order stay the same. The order name is the original order name appended by *-Clone*. Select the checkbox to confirm that you have reviewed the privacy information. Click **Create**.
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2. All the details of the order stay the same, except for the contact person and work phone. The contact person and work phone are removed from completed or canceled orders, and won't be cloned. The order name is the original order name appended by *-Clone*. Select the checkbox to confirm that you've reviewed the privacy information. Click **Create**.
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The clone is created in a few minutes and the portal updates to show the new order.
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2.Click the order you want to delete and go to **Overview**. From the command bar, click **Delete**.
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2.Select the order you want to delete and go to **Overview**. From the command bar, click **Delete**.
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|Order status |Description |
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|---------|---------|
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|Ordered | Successfully placed an order. <br> If the disks are not available, you receive a notification. <br>If the disks are available, Microsoft identifies a disk for shipment and prepares the disk package. |
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|Processed | Order processing is complete. <br> During order processing, following actions occur:<li>Disks are encrypted using AES-128 BitLocker encryption. </li> <li>The Data Box Disk are locked to prevent any unauthorized access.</li><li>The passkey that unlocks the disks is generated during this process.</li> |
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|Ordered | Successfully placed an order. <br> If the disks aren't available, you receive a notification. <br>If the disks are available, Microsoft identifies a disk for shipment and prepares the disk package. |
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|Processed | Order processing is complete. <br> During order processing, following actions occur:<li>Disks are encrypted using AES-128 BitLocker encryption. </li> <li>The Data Box Disk is locked to prevent any unauthorized access.</li><li>The passkey that unlocks the disks is generated during this process.</li> |
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|Dispatched | Order has shipped. You should receive the order in 1-2 days. |
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|Delivered | Order was delivered to the address specified in the order. |
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|Picked up |Your return shipment was picked up. <br> Once the shipment is received at Azure datacenter, data will be automatically uploaded to Azure. |
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|Picked up |Your return shipment was picked up. <br> Once the shipment is received at Azure datacenter, data is automatically uploaded to Azure. |
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|Received | Your disks were received at the Azure datacenter. Data copy will start soon. |
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|Data copied |Data copy is in progress.<br> Wait until the data copy is complete. |
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|Completed |Successfully completed the order.<br> Verify your data is in Azure before you delete the on-premises data from servers. |
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