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CM+B - CM Power BI app - added troubleshooting
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articles/cost-management-billing/costs/analyze-cost-data-azure-cost-management-power-bi-template-app.md

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@@ -4,7 +4,7 @@ description: This article explains how to install and use the Azure Cost Managem
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keywords:
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author: bandersmsft
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ms.author: banders
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ms.date: 02/12/2020
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ms.date: 03/05/2020
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ms.topic: conceptual
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ms.service: cost-management-billing
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ms.reviewer: benshy
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![Get started with your new app - Connect](./media/analyze-cost-data-azure-cost-management-power-bi-template-app/connect-data2.png)
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9. In the dialog that appears, enter your EA enrollment number for **BillingProfileIdOrEnrollmentNumber**. Specify the number of months of data to get. Leave the default **Scope** value of **Enrollment Number**, then select **Next**.
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![Enter EA enrollment information](./media/analyze-cost-data-azure-cost-management-power-bi-template-app/ea-number.png)
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10. The next dialog connects to Azure and gets data required for reserved instance recommendations. Leave the default values as configured and select **Sign in**.
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10. The next dialog connects to Azure and gets data required for reserved instance recommendations. *Leave the default values as configured* and select **Sign in**.
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![Connect to Azure](./media/analyze-cost-data-azure-cost-management-power-bi-template-app/autofit.png)
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11. The final installation step connects to your EA enrollment and requires an [Enterprise Administrator](../manage/understand-ea-roles.md) account. Select **Sign in** to authenticate with your EA enrollment. This step also starts a data refresh action in Power BI.
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![Connect to EA enrollment](./media/analyze-cost-data-azure-cost-management-power-bi-template-app/ea-auth.png)
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**Price sheet** - The report shows a detailed list of prices specific to a Billing account or EA enrollment.
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## Troubleshoot problems
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If you're having issues with the Power BI app, the following troubleshooting information might help.
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### BudgetAmount error
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You might get an error stating:
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```
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Something went wrong
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There was an error when processing the data in the dataset.
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Please try again later or contact support. If you contact support, please provide these details.
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Data source error: The 'budgetAmount' column does not exist in the rowset. Table: Budgets.
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```
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#### Cause
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This error occurs because of a bug with the underlying metadata. The issue happens because there's no budget available under **Cost Management > Budget** in the Azure portal. The bug fix is in the process of getting deployed to the Power BI Desktop and Power BI service.
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#### Solution
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- Until the bug is fixed, you can work around the problem by adding a test budget in the Azure portal at the billing account/EA enrollment level. The test budget unblocks connecting with Power BI. For more information about creating a budget, see [Tutorial: Create and manage Azure budgets](tutorial-acm-create-budgets.md).
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### Invalid credentials for AzureBlob error
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You might get an error stating:
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```
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Failed to update data source credentials: The credentials provided for the AzureBlobs source are invalid.
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```
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#### Cause
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This error occurs if you change the authentication method for the AutoFitComboMeter blob connection.
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#### Solution
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1. Connect to your data.
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1. After you enter your EA enrollment and number of months, make sure that you leave the default value of **Anonymous** for Authentication method and **None** for the Privacy level setting.
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![Connect to Azure](./media/analyze-cost-data-azure-cost-management-power-bi-template-app/autofit-troubleshoot.png)
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1. On the next page, set **OAuth2** for the Authentication method and **None** set for Privacy level. Then, sign in to authenticate with your enrollment. This step also starts a Power BI data refresh.
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## Data reference
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The following information summarizes the data available through the app. There's also links to APIs that give in-depth details for data fields and values.
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