| 500 Internal server error | unknown | Failed to retrieve token from the Active directory. For details see logs in *\<file path\>* | Verify that managed identities for Azure resources has been enabled on the VM. See [Configure managed identities for Azure resources on a VM using the Azure portal](qs-configure-portal-windows-vm.md) if you need assistance with VM configuration.<br><br>Also verify that your HTTP GET request URI is formatted correctly, particularly the resource URI specified in the query string. See the "Sample request" in the preceding REST section for an example, or [Azure services that support Azure AD authentication](./services-support-managed-identities.md) for a list of services and their respective resource IDs.
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