Merge pull request #211255 from Heidilohr/work-startvm-update

Adding new question to FAQ to clarify customer confusion about load b…

Author: prmerger-automator[bot]

articles/virtual-desktop/host-pool-load-balancing.md

@@ -3,7 +3,7 @@ title: Azure Virtual Desktop host pool load-balancing - Azure
 description: Learn about host pool load-balancing algorithms for a Azure Virtual Desktop environment.
 author: Heidilohr
 ms.topic: conceptual
-ms.date: 09/14/2021
+ms.date: 09/19/2022
 ms.author: helohr
 manager: femila
 ---
@@ -12,7 +12,7 @@ manager: femila
 >[!IMPORTANT]
 >This content applies to Azure Virtual Desktop with Azure Resource Manager Azure Virtual Desktop objects. If you're using Azure Virtual Desktop (classic) without Azure Resource Manager objects, see [this article](./virtual-desktop-fall-2019/host-pool-load-balancing-2019.md).
 
-Azure Virtual Desktop supports two load-balancing algorithms. Each algorithm determines which session host will host a user's session when they connect to a resource in a host pool.
+Azure Virtual Desktop supports two load-balancing algorithms. Each algorithm determines which session host will host a user's session when they connect to a resource in a pooled host pool. The information in this article only applies to pooled host pools.
 
 The following load-balancing algorithms are available in Azure Virtual Desktop:
 

articles/virtual-desktop/start-virtual-machine-connect-faq.md

@@ -3,7 +3,7 @@ title: Azure Virtual Desktop Start VM Connect FAQ - Azure
 description: Frequently asked questions and best practices for using the Start VM on Connect feature.
 author: Heidilohr
 ms.topic: conceptual
-ms.date: 07/29/2021
+ms.date: 09/19/2022
 ms.author: helohr
 manager: femila
 ---
@@ -34,6 +34,12 @@ Signing users out won't deallocate their VMs. To learn how to deallocate VMs, se
 
 Yes. Users can shut down the VM by using the Start menu within their session, just like they would with a physical machine. However, shutting down the VM won't deallocate the VM. To learn how to deallocate VMs, see [Start or stop VMs during off hours](../automation/automation-solution-vm-management.md) for personal host pools and [Autoscale](autoscale-scaling-plan.md) for pooled host pools.
 
+## How does load balancing affect Start VM on Connect?
+
+For pooled host pools, Start VM on Connect will wait until all virtual machines hit their maximum session limit before turning on additional VMs.
+
+For example, let's say your host pool has three VMs and has a maximum session limit of five users per machine. If you turn on two VMs, Start VM on Connect won't turn on the third machine until both VMs reach their maximum session limit of five users.
+
 ## Next steps
 
 To learn how to configure Start VM on Connect, see [Start virtual machine on connect](start-virtual-machine-connect.md).